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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing
Lansing, MI
678 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 678 reviews
July 29, 2025
The service manager greeted me on my arrival. I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was imme I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was immediately taken in and completed in a reasonable period of time. More
by Charger Owner
Verified Customer
July 28, 2025
Salesmen was excellent, porter wasw excellent, prep work on the vehicle delivered, needs work, wasn't washed, wax crayon marks all over sticker and tape still in windows on the vehicle delivered, needs work, wasn't washed, wax crayon marks all over sticker and tape still in windows More
by DEANNA.OSBORNE
Employees Worked With
Barney Porzondek
July 27, 2025
Professional. Easy to work with. Customer service was a main point of focus. Made the experience a good one Easy to work with. Customer service was a main point of focus. Made the experience a good one More
by jefarling
Employees Worked With
July 27, 2025
Xavier Bender and team finished my repair as needed in a shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but wh shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but when they arrived th vehicle was made road worthy. When there was an issue about the battery they put their heads together and put forth a working Ram that is going forward. My experience was one being treated fairly. More
by pastortimjackson
Employees Worked With
Xavier Bender service advisor
July 25, 2025
Super fast and super efficient. These guys are the back bone and always do the best they can! These guys are the back bone and always do the best they can! More
by Jmoney
July 24, 2025
The service was great, however I feel like communication could improve. I was out of the country so I was a little worried about the situation. could improve. I was out of the country so I was a little worried about the situation. More
by sanjanagshankar
Employees Worked With
Zane Bowell
July 23, 2025
young man was up front with the information. I felt like he did care about how I Felt about the deal I felt like he did care about how I Felt about the deal More
by LJORDAN5
July 22, 2025
This is a great dealership great employees, one of the best in the area. Thank you again for my grand Cherokee. best in the area. Thank you again for my grand Cherokee. More
by justin.mason002
