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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
225 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 225 reviews
September 15, 2025
Good people! Easy to work with. Tommy was knowledgeable and informative. No problem recommending them. Easy to work with. Tommy was knowledgeable and informative. No problem recommending them. More
by toddburnett
Verified CustomerEmployees Worked With
September 15, 2025
Thomas knight was so helpful, kind and caring. So thankful for all his help!He always makes me feel care about. So thankful for all his help!He always makes me feel care about. More
by dbostic79
September 15, 2025
Excellent service. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. More
by nocolorlines
September 15, 2025
Overall I had a great experience at the dealership. All of the staff were very helpful and friendly All of the staff were very helpful and friendly More
by JESSICA.A.BEYER
Employees Worked With
September 13, 2025
Very welcoming, Very clean, Terrific experience, I do miss the paper days tho, kinda hard to follow the numbers when flipping from screen to screen miss the paper days tho, kinda hard to follow the numbers when flipping from screen to screen More
by KMLEHMAN25
September 13, 2025
An oil change took an hour and a half. The service staff were not very pleasant. I stood at the service desk for 3 mins, with an employee also standing there before I was even acknowledged The service staff were not very pleasant. I stood at the service desk for 3 mins, with an employee also standing there before I was even acknowledged. They were not on the phone either. Their attitude left a lot to be desired. It really seemed like they did not want to be there. I have those days at work too, but you have to put on a good face even when you are just not feeling it. If not for the remaining free oil changes I have through the jeep wave program, I likely would not be returning. More
by NEURON1802
Employees Worked With
I do not know the name of the service staff I had a poor experience with.
September 10, 2025
The sales representative made it a very positive experience. It was great to work with Moustapha experience. It was great to work with Moustapha More
by liz
Employees Worked With
September 10, 2025
Toll in a 2025 Grand Cherokee 4xe for engine warning light and charging system failure. Picked up after 3 weeks and told “Nothing wrong with it”. The was NO charge on the battery! Battery charge level w light and charging system failure. Picked up after 3 weeks and told “Nothing wrong with it”. The was NO charge on the battery! Battery charge level was ZERO when returned to me!! This indicates no attempt to charge. Complete waste of my time. Total failure of LaFontaine service department. More
by jkabbott1961
