LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

They provided professional and friendly service. I was given a prompt appointment. Zane Bonwell did an excellent job and was very courteous and accommodating my walking difficulties. He even saw th I was given a prompt appointment. Zane Bonwell did an excellent job and was very courteous and accommodating my walking difficulties. He even saw that my truck was washed! More

Everything was great and Charlie was awesome. The work on my vehicle was completed faster than the estimated time! Thank you! The work on my vehicle was completed faster than the estimated time! Thank you! More

This is our second vehicle we have obtained with Mia and she has done great. i looked at multiple vehicles and with each one i asked for multiple lease/finance options and she got me prices accordingly. she has done great. i looked at multiple vehicles and with each one i asked for multiple lease/finance options and she got me prices accordingly. More

The process was seamless - all handled via phone, text, and email. It was great. Justin did a good job communicating what was needed and getting the sale completed. and email. It was great. Justin did a good job communicating what was needed and getting the sale completed. More

My advisor left on vacation and my car had been sitting, not even looked at, for 3 days. Fortunately, Ryan, the assistant manager took over my issues and service was completed within a day and a half (parts not even looked at, for 3 days. Fortunately, Ryan, the assistant manager took over my issues and service was completed within a day and a half (parts needed to be ordered). I was surprised at the amount of work that was needed as the car is only 3 1/2 years old and under 30,000 miles. This rating is based on the service from the assistant manager. Thank you Ryan! More

I would like to sincerely thank everyone who took the time to review the work performed on my vehicle. I appreciate your attentiveness to my concerns regarding my Durango, as it was frustrating trying to time to review the work performed on my vehicle. I appreciate your attentiveness to my concerns regarding my Durango, as it was frustrating trying to identify the underlying issue. I am grateful for the additional time you dedicated to explaining everything in detail, and I wish to commend the staff for their professionalism and kindness. More

Justin was Awesome ! !! A Pleasure To Business With !!! We Were Like His Only Customer, and it was Saturday and it was Very Busy !!! !! A Pleasure To Business With !!! We Were Like His Only Customer, and it was Saturday and it was Very Busy !!! More

Everything was handled in a timely manner and over the phone or online. The process was easy and convenient for me. phone or online. The process was easy and convenient for me. More

The oil change and tire rotation took longer than I expected. I was surprised that they didn’t add air to any of the tires to make sure that they were at the right PSI expected. I was surprised that they didn’t add air to any of the tires to make sure that they were at the right PSI More

Friendly, helpful and honest. Have always had a good experience dealing with the service department. Have always had a good experience dealing with the service department. More