LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

It was easy to schedule an appointment, I like that they do oil changes, tire rotations and other minor service work on the weekends, the Service Advisor had great customer service skills and was easy to wo do oil changes, tire rotations and other minor service work on the weekends, the Service Advisor had great customer service skills and was easy to work with, they honored my discount even though the former Service Manger that promised it to me was no longer with the dealership. More

Liam was extremely helpful in locating a vehicle that we wanted and ensuring the product was delivered by the time we were looking to buy. We appreciate his helpfulness in getting our phones and dashboard f wanted and ensuring the product was delivered by the time we were looking to buy. We appreciate his helpfulness in getting our phones and dashboard features set up. Thank you Liam for going above and beyond for us. More

Excellent service for sale of new truck. Process went smooth and easy to work with. Process went smooth and easy to work with. More

Our dealer was experienced, informative and very helpful. It as an easy and pleasant experience. It as an easy and pleasant experience. More

Grant was very easy to work with. Responded to my questions thoroughly and promptly and helped me get a deal. Responded to my questions thoroughly and promptly and helped me get a deal. More

Found the van online. Parker was very knowledgeable, but also relied on the Dealership resources to get our purchase completed efficiently, and quickly. We also needed t Parker was very knowledgeable, but also relied on the Dealership resources to get our purchase completed efficiently, and quickly. We also needed to make the purchase virtually, as Ownership had limited accessibility. Parker came to the Office when needed, and the van was delivered as promised. More

I really enjoy working with Barney Porzondek. He does a great job finding the vehicle that is right for me, giving me honest feedback on different models, and ultimately finding the one with the He does a great job finding the vehicle that is right for me, giving me honest feedback on different models, and ultimately finding the one with the bells and whistles that I'm asking for. He also works fast and has a great customer service attitude. My only critique is that my vehicle arrived with a sticker on it from the previous dealership in Indiana on it. Barney helped us get it off though. More

Good selection. Staff including Frank were easy to work with. Reasonable deal on the car we wanted so all good! Staff including Frank were easy to work with. Reasonable deal on the car we wanted so all good! More

Zane was great…. Dealer never notified me of a part that became available to repair something from a previous visit. Zane took care of the problem and made sure it go Dealer never notified me of a part that became available to repair something from a previous visit. Zane took care of the problem and made sure it got fixed. I’d rate service manager as exceptional, but the dealership not so good. More

Simple buying process. When I went to pick up my truck they promised me I would be in and out. I got to the dealership in time and as promised the paperwork was ready and I When I went to pick up my truck they promised me I would be in and out. I got to the dealership in time and as promised the paperwork was ready and I was done in less than a half hour. The best experience I have had with purchasing a vehicle ever. More