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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
304 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 304 reviews
November 06, 2025
Zane treats me well and I trust him and the technical team to service my Jeep Wrangler properly. team to service my Jeep Wrangler properly. More
by ahamzey
Verified Customer
November 04, 2025
Had service on my vehicle oil change tire rotation air filter change and tune up. Said had to have a BG fuel system service if getting a tune up. Also requested inspection. Total was 1037.12. Did no filter change and tune up. Said had to have a BG fuel system service if getting a tune up. Also requested inspection. Total was 1037.12. Did not get a new air filter and jeep is now making aloud sound in the right rear plus when driving on the freeway will hesitate and then go again. I am less than pleased. Completed a comment to LaFontaine and got a call more about buying a car rather than rectifying issue. More
by lorapatriarche
Employees Worked With
Zane from service ok but not knowledgeable. No communication on inspection when a prob is obvious
November 04, 2025
Great salesman! Justin was easy to work with and was very patient with us. Best part is the delivered the car to our house hour and a half away. Justin was easy to work with and was very patient with us. Best part is the delivered the car to our house hour and a half away. More
by daniel jacobs
November 03, 2025
We are a Government Customer and work with Michelle Deacon who is phenomenal to work with. Thank you for all your assistance, we appreciate it!!! Deacon who is phenomenal to work with. Thank you for all your assistance, we appreciate it!!! More
by KSUPPES
Employees Worked With
Michelle Deacon
November 02, 2025
The staff seemed cordial and competent, particularly Xavier Bender. My principal criticism, though, is that your policy is to force me to pre-pay your credit card processing fees. Those should be Xavier Bender. My principal criticism, though, is that your policy is to force me to pre-pay your credit card processing fees. Those should be included in the dealership’s business overhead, not mine. That little “gotcha” at the end, tended to sour what had been a good experience. More
by jimsecor
Employees Worked With
Xavier Bender
November 02, 2025
Could have been better, don't know if I would come back again. I have put $600 in repairs already and have only had car less than 2 weeks. again. I have put $600 in repairs already and have only had car less than 2 weeks. More
by BARBARA51LGIA
October 31, 2025
Very satisfied with the service that was provided to my vehicle and the customer service was exceptional. Would definitely recommend to someone and will be using the services again. vehicle and the customer service was exceptional. Would definitely recommend to someone and will be using the services again. More
by Mrod2807
Employees Worked With
