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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
375 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 375 reviews
January 04, 2026
Parker was very kind and professional, not pushy at all and worked with us to get what we need. James in finance also worked to get us the best coverage that fit in our budget. Overall very satisfied with and worked with us to get what we need. James in finance also worked to get us the best coverage that fit in our budget. Overall very satisfied with our experience at LaFontaine! More
by NATBRADFORD3
Verified CustomerEmployees Worked With
Parker Harris
January 04, 2026
Was never called when car was completed. Was told would do update that was not completed, and then they said they’d call the next day to have car picked up to complete update. Again no call Was told would do update that was not completed, and then they said they’d call the next day to have car picked up to complete update. Again no call More
by splanda78
January 03, 2026
Mike Carroll, Nick Zaborski and driver were totally awesome, this is my 8th vehicle from Mike and has always made it so easy!!! These guys are super easy tandem to deal with and I wouldn\t have it any awesome, this is my 8th vehicle from Mike and has always made it so easy!!! These guys are super easy tandem to deal with and I wouldn\t have it any other way!!! Thank You More
by myoung13
January 03, 2026
There was a couple of hiccups but Liam put it all together! Professional and courtesy was very well promoted! together! Professional and courtesy was very well promoted! More
by mgobluefan61
January 01, 2026
Sales team was informative and efficient during entire transaction process. Appreciated home delivery pickup option transaction process. Appreciated home delivery pickup option More
by mrwellman
Employees Worked With
January 01, 2026
I brought my vehicle in for a IPC issue where the panel could just turn off randomly during the operation of the vehicle. I was told that there could be an issue where the panel does not update properly an could just turn off randomly during the operation of the vehicle. I was told that there could be an issue where the panel does not update properly and I could be without my vehicle for maybe a month. When I said if that was the case I would need a rental or loaner vehicle I was told "I won't have a loaner vehicle for a month and a half." Based on the severity of this issue and if my vehicle became inoperable due to their software failure I don't think this is acceptable. It is the dealers responsibility make sure I have a vehicle and having me wait a month and a half for an issue that could cause me to crash my vehicle, left me very unsatisfied. More
by rmdurgabl
Employees Worked With
Tyler Grosvenor
December 31, 2025
The service center is always Friendly to work with and easy to schedule services online. easy to schedule services online. More
by miistyhull
December 31, 2025
I was greeted immediately upon entering and felt like Taj really wanted to help. He listened, found the exact car I wanted and we were able to make the deal! really wanted to help. He listened, found the exact car I wanted and we were able to make the deal! More
by dkcole97
Employees Worked With
December 29, 2025
All about making the sale. Non responsive after the sale is made. Would not recommend. Non responsive after the sale is made. Would not recommend. More
by fasmith4662
Employees Worked With
