LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Love the salesman. Love the vehicle. I wish it would have been gone over better. I changed the spark lugs when I got home. No power going up incline. Air filter filthy Love the vehicle. I wish it would have been gone over better. I changed the spark lugs when I got home. No power going up incline. Air filter filthy and dirt on top of the engine. More

So far the truck is not fixed right, after repeatedly explaining the situation between the service writer and the tech they don’t seem to understand how to wire a simple trailer connection in to a ram pi explaining the situation between the service writer and the tech they don’t seem to understand how to wire a simple trailer connection in to a ram pick up. Furthermore, the first time I went there not all the wires are even connected properly, I showed the service manager. He told me he would make it right financially, but all they did was doubled the $416. They wanted initially to 830 the truck still needs the brake module relearned and no one called me back today 10 2725 along with the video we gave them showing the lights all flashing Even with the trailer not hooked up poor Service, poor attitude and grossly overcharged. I could say a lot more thank you Bruce sharp More

Andrew was very helpful and informative, he got me the best deal he could. I really appreciate him for that. Highly recommend him, I plan on purchasing from him again in the future if a deal arises. best deal he could. I really appreciate him for that. Highly recommend him, I plan on purchasing from him again in the future if a deal arises. More

Justin and Emma were absolutely incredible to work with, knowledgeable, professional and relational, we appreciated the exemplary service we received! Good job! knowledgeable, professional and relational, we appreciated the exemplary service we received! Good job! More

LaFontaine CDJR was a great experience. Andrew Kinney in sales was amazing. What started as online inquiry became what I expect to be an ongoing relationship for our family needs with vehi Andrew Kinney in sales was amazing. What started as online inquiry became what I expect to be an ongoing relationship for our family needs with vehicles. Andrew was open, honest and willing to work with us while understanding what we were looking for, even knowing we were working with other dealers. They knew we were coming from a bit away to see their multiple options and had the vehicles we wanted to see ready. Both Andrew and AJ (management) took time to put deal in place, even knowing we had other option(s) we were waiting on. They understood this but were not pushy in any way. In all reality we stopped pursuing the other option(s) because of them and even after leaving the dealership to discuss our options (wait on other dealers to reply), the next day everything was competed and vehicle delivered to our door with hours. It’s been quite some time since we had such open honesty and clear communication. Well done!!! More

Love the car but we found a crack in the windshield. Not cool at all!! Not cool at all!! More

Quick oil change was actually quick! Very helpful & friendly staff. Waiting area was warm & inviting & clean. Very helpful & friendly staff. Waiting area was warm & inviting & clean. More

Corey in the Service Department was great upon arrival and assisting me with the 2 oil changes for $130!!! and assisting me with the 2 oil changes for $130!!! More

Great people with good intentions. I trust nobody else with my car and safety! Thank you! I trust nobody else with my car and safety! Thank you! More

I was severely disappointed when I went to pay for my completed oil change service. All k had done was an oil change. The estimate that I had to sign and agree to was $75, but the final bill was $50 hi completed oil change service. All k had done was an oil change. The estimate that I had to sign and agree to was $75, but the final bill was $50 higher. I find it hard to believe that you don’t the cost of a standard uncomplicated service like an oil change that you do on a routine basis on a vehicle that you are a franchised dealer for. Had I been given an honest estimate, I probably would have gone somewhere else for the service. Is that the reason you so blatantly lie about your estimates? More