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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
625 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 625 reviews
July 05, 2026
Frank, was upfront and professional through the whole process! He returned phone calls and fulfilled every request he could control. I would suggest any and all my friends to work with Frank process! He returned phone calls and fulfilled every request he could control. I would suggest any and all my friends to work with Frank E. Lamarr Braggs More
by ELBRAGGS69
Verified CustomerEmployees Worked With
Frank Alvayero
July 03, 2026
No complaints. Professional environment from start to finish. Very happy with salesman and dealership. Place is very easy to find and close to the highway. Professional environment from start to finish. Very happy with salesman and dealership. Place is very easy to find and close to the highway. More
by Rjohnhartman
Employees Worked With
July 03, 2026
Had a terrible experience. Paid almost $3000 for oil change and other suggestions to do for my Jeep Cherokee. To have my truck not start the next morning making me late for wor Paid almost $3000 for oil change and other suggestions to do for my Jeep Cherokee. To have my truck not start the next morning making me late for work and missing other events. Had to have my husband get it towed back to the dealership for them to tell me that they missed that my battery was bad during their inspection and that it will be additional almost $700. Will never go back More
by mcbrid63
Employees Worked With
Zane
July 02, 2026
I had a great experience purchasing our 2020 Jeep Grand Cherokee from Parker H. at LaFontaine! The process was a bit lengthy, but worth it in the end! Cherokee from Parker H. at LaFontaine! The process was a bit lengthy, but worth it in the end! More
by ari.jo
Employees Worked With
Parker Harris
July 02, 2026
I had the pleasure of working with Willie Britten. Let me tell you, he is far from your “typical salesman”. Willie makes you feel heard, valued and is NOT pushy. He was so kind and patient with myself Let me tell you, he is far from your “typical salesman”. Willie makes you feel heard, valued and is NOT pushy. He was so kind and patient with myself and my family, it was so refreshing. He brings a certain lightness to such a huge financial decision. I would recommend him 10 times over. He truly cares about the people he comes into contact with at the dealership and his compassion towards helping his customers is top notch. He made this process seem less. I appreciate you Willle! Thank you so much for everything! More
by Renee Olson & Family
Employees Worked With
Willie Britten
July 02, 2026
Great customer service, fast and efficient closing process. This is my second purchase from this dealership…I will definitely continue to buy cars from here! process. This is my second purchase from this dealership…I will definitely continue to buy cars from here! More
by bncglvn1
Employees Worked With
July 01, 2026
did a wonderful job in an out no time at all what else can you say can you say More
by FORD20
Employees Worked With
June 30, 2026
Sales person was great. Dealership was clean. Everyone greeted me and had a quick great experience Dealership was clean. Everyone greeted me and had a quick great experience More
by TATROE7
