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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
299 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 299 reviews
September 09, 2025
Excellent service and attention to detail/ what we were looking for vs. What they needed to/wanted to sell looking for vs. What they needed to/wanted to sell More
by MICHEAL.DAVIS.JR
Verified Customer
September 08, 2025
Very helpful salesperson answering all questions to the best of her knowledge truck arrived in a reasonable time best of her knowledge truck arrived in a reasonable time More
by chkyjo45
September 08, 2025
The staff at LaFontaine was excellent. The service was quick and efficient as well. I would certainly return for future work on my vehicles. The service was quick and efficient as well. I would certainly return for future work on my vehicles. More
by Jason
Employees Worked With
September 08, 2025
Service was fast and I appreciated that there was no hard sell to get me to do other services that I did not want. I did have to wait a couple minutes after I initially walked in for someone to acknowledge m sell to get me to do other services that I did not want. I did have to wait a couple minutes after I initially walked in for someone to acknowledge me and then I got the impression that the person checking me in was annoyed she had to help me. More
by lynnmbassler
Employees Worked With
None
September 07, 2025
Lack of communication, lack of planning ahead. Scheduled appointment 23 days ahead then didn't have part. I ended up having a two week fix for a warranty door actuator. Scheduled appointment 23 days ahead then didn't have part. I ended up having a two week fix for a warranty door actuator. More
by ERICVANDB
Employees Worked With
Not sure what his name was
September 06, 2025
I took my diesel truck in for a warranty issue plus routine maintenance. Due to some confusion about scheduling the warranty issue was not addressed. The routine maintenance was taken care of in good o routine maintenance. Due to some confusion about scheduling the warranty issue was not addressed. The routine maintenance was taken care of in good order. I will reschedule service at a later date. Not entirely happy but good diesel service is hard to find nowadays so I'm stuck. More
by nuhddad
Employees Worked With
Ryan, Andy
September 06, 2025
I’m from out of town and my truck broke down. Once the dealership learned I was stranded they made room in their service center to troubleshoot and fix my vehicle. The service tech Paul was extre Once the dealership learned I was stranded they made room in their service center to troubleshoot and fix my vehicle. The service tech Paul was extremely helpful. Dealership also gave me a Military discount. I have zero complaints. More
by TERRY61240
Employees Worked With
Paul Householder
