LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Excellent customer service! Our car was just a few miles outside the standard warranty and Mike was able to work with us and keep the repair costs very reasonable. Even had it fi Our car was just a few miles outside the standard warranty and Mike was able to work with us and keep the repair costs very reasonable. Even had it finished the same day. I really appreciated it! More

shuman buying experience. Started with an email request which was answered in a timely manner by Stan Rida, I followed up by meeting Stan at the dealership, we went over what I Started with an email request which was answered in a timely manner by Stan Rida, I followed up by meeting Stan at the dealership, we went over what I wanted in a vehicle and what I wanted to pay, I picked a car from the inventory Stan got the payment under the my top end number and I received, what I considered, a fair price for my trade in. All in all it was a painless experience and I would not hesitate to recommend Shuman Motor Sales in general and Stan Rida in particular. More

Consistent Professionalism Personable], knowledgeable attention to customer needs and purposes for purchasing vehicle. Selectively offered options and checked for customer agree Personable], knowledgeable attention to customer needs and purposes for purchasing vehicle. Selectively offered options and checked for customer agreement as to applicability or not. Extended customer ideas for possible options w/o overdoing. Professional job! More

Super Easy Purchase I know what vehicle I wanted and the price I wanted to pay going in. Jeremiah made it super easy for me to purchase the exact car with all the featur I know what vehicle I wanted and the price I wanted to pay going in. Jeremiah made it super easy for me to purchase the exact car with all the features I wanted. More

Phenomenal experience From start to finish, the sales process exceeded my expectations. My salesman, John Xia, was very knowledgeable, attentive, and quick at delivering an From start to finish, the sales process exceeded my expectations. My salesman, John Xia, was very knowledgeable, attentive, and quick at delivering an exceptional experience. I won't go anywhere else but Shuman for Chrysler, Dodge, Jeep, or Ram in the future. I recommend this dealership to anyone in the market! More

Jeep Lease John Xia was patient and kind when helping me decide on which car to lease. He ran a lot of numbers and found me the best deal. I am happy with the se John Xia was patient and kind when helping me decide on which car to lease. He ran a lot of numbers and found me the best deal. I am happy with the service and my experience at Shuman. We ended up leasing two cars at once. I appreciated how prompt all communication was. More

Excellent service, professional and caring I enjoyed my sales experience at Shuman with Jeremiah. He was professional, thorough and very friendly to deal with from our initial meeting to car pi I enjoyed my sales experience at Shuman with Jeremiah. He was professional, thorough and very friendly to deal with from our initial meeting to car pickup. The entire staff was extremely helpful and did a great job getting the best pricing for the Jeep I was looking to lease. More

Experience Have a wonderful experience at the dealership. Jonas Diaz was very helpful and patient. Everyone we came into contact with there was very friendly. Th Have a wonderful experience at the dealership. Jonas Diaz was very helpful and patient. Everyone we came into contact with there was very friendly. Thank you for a great first experience leasing a vehicle. More

Very accommodating The Manager Joe is awesome, the salesman I dealt with (Allen) is extremely knowledgeable and helpful. Overall it was a great experience and I will def The Manager Joe is awesome, the salesman I dealt with (Allen) is extremely knowledgeable and helpful. Overall it was a great experience and I will definitely be heading to shuman In the future! More

Great experience in the Serice area with Aston. Aston Bradley helped me get through a complicated fix with my alternator, starter and battery. He was very cooperative and understanding and went out Aston Bradley helped me get through a complicated fix with my alternator, starter and battery. He was very cooperative and understanding and went out of his way to assist with a recall situation and dealing with FCA Customer Care. I'm am so appreciative that some of the repair costs were covered by FCA. Thank you Aston! P.S. My Durango is back on the road and running perfectly. More