LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great experience in the Serice area with Aston. Aston Bradley helped me get through a complicated fix with my alternator, starter and battery. He was very cooperative and understanding and went out Aston Bradley helped me get through a complicated fix with my alternator, starter and battery. He was very cooperative and understanding and went out of his way to assist with a recall situation and dealing with FCA Customer Care. I'm am so appreciative that some of the repair costs were covered by FCA. Thank you Aston! P.S. My Durango is back on the road and running perfectly. More

Review of Lease Experience We leased a Jeep Grand Cherokee recently through John Xia at this dealership. Service was outstanding in every way and I would recommend leasing thro We leased a Jeep Grand Cherokee recently through John Xia at this dealership. Service was outstanding in every way and I would recommend leasing through John for a great experience. More

Salesman Review We worked with Stan Rida who was absolutely FANTASTIC. I would highly recommend this dealership. I always dreaded the car shopping experience. Ask We worked with Stan Rida who was absolutely FANTASTIC. I would highly recommend this dealership. I always dreaded the car shopping experience. Ask for Stan Rida you will have a wonderful experience. No hassle, no bull just upfront without all of the double talk. More

Found my car! The Jeep I so desired was not on the Shuman lot. Jeremiah was able to locate the vehicle with the options I desired! Thank you! The Jeep I so desired was not on the Shuman lot. Jeremiah was able to locate the vehicle with the options I desired! Thank you! More

Excellent Experience! Allen Meyers was more than accommodating and helpful when we leased our son a jeep compass this week. He answered every question and made the process Allen Meyers was more than accommodating and helpful when we leased our son a jeep compass this week. He answered every question and made the process very smooth by relating his current experience with his own daughters lease to our needs. We felt cared for and trusted that Allen was honest. We had such a pleasant experience that we will most likely be returning to see Allen when our Ford lease is due for turn in! Thanks for your help, Allen! More

Repairs I came here with over $4,200 in broken parts. Shuman dealership, is one of the best I've ever been to. The second I came in I was greeted and told the I came here with over $4,200 in broken parts. Shuman dealership, is one of the best I've ever been to. The second I came in I was greeted and told they be with me right away. Their parents were fast and easy, they took all the stress away from having car repairs done. all the work was done efficiently and I was cute in for every step of the process. I highly recommend going here if you own any Dodge Jeep or ram or Chrysler. I plan on going here for all of my service repairs and miscellaneous problems with my car from now on. More

OUTSTANDING CUSTOMER SERVICE! I JUST PURCHASED A GRAND CHEROKEE UPLAND FROM JOHN XIA @ SHUMAN'S JEEP AND IT WAS ONE OF THE BEST CAR SHOPPING EXPERIENCES I EVER HAD. JOHN WAS VERY I JUST PURCHASED A GRAND CHEROKEE UPLAND FROM JOHN XIA @ SHUMAN'S JEEP AND IT WAS ONE OF THE BEST CAR SHOPPING EXPERIENCES I EVER HAD. JOHN WAS VERY KNOWLEDGEABLE AND COURTEOUS IN ALL ASPECTS OF HIS PROFESSION. I WOULD HIGHLY RECOMMEND JOHN AND THE WHOLE FINE TEAM AT SHUMAN JEEP. THANK YOU! SHER W. More

Amazing experience! John did an amazing job of helping us buy our new Jeep! I never felt like I was being pushed to buy. It was more of a consult. I really appreciated ho John did an amazing job of helping us buy our new Jeep! I never felt like I was being pushed to buy. It was more of a consult. I really appreciated how honest he was it really made it an easy choice. More

Hostage No More 9am appointment for emissions recall. Call 3:25 for status. No call back. Call again 4:45pm. Placed on 8 minute hold, then told car ready 1hr+. Second 9am appointment for emissions recall. Call 3:25 for status. No call back. Call again 4:45pm. Placed on 8 minute hold, then told car ready 1hr+. Second service experience with these guys that’s been poor. Done with these guys!!! Won’t be held hostage again!!! Too many other choices. More

Fast and friendly. We appreciate the fast location and delivery of our new 2019 Pacifica. Transition went very smooth, and quick. We highly recommend Allen and Shuman fo We appreciate the fast location and delivery of our new 2019 Pacifica. Transition went very smooth, and quick. We highly recommend Allen and Shuman for future purchase. More