LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Purchase of our new lease vehicle This is our 3rd or 4th lease vehicle from Shuman's . We return because of the courteous service we always. Receive. Once again Nick was outstandin This is our 3rd or 4th lease vehicle from Shuman's . We return because of the courteous service we always. Receive. Once again Nick was outstanding salesman, very patient , kind ,and understanding . Very detailed in all his explanations . We again are happy with our service @ Shuman's. More

Excellent service I love that I can call ahead, schedule and appointment and drive in to the service bay, Upon arriving Dean Decker came right up to the car, and began I love that I can call ahead, schedule and appointment and drive in to the service bay, Upon arriving Dean Decker came right up to the car, and began the write up. I went for a run and my oil change and tire rotation were finished, and the car was washed and waiting for me when I returned from my run. Thank you for the professional, cheerful, and speedy service! More

Exceptional customer service I met with Kurt at the dealership who got me out of my current lease early, into a beautiful new vehicle. I was very particular about what type of car I met with Kurt at the dealership who got me out of my current lease early, into a beautiful new vehicle. I was very particular about what type of car I wanted, and he was able to get me into a new lease with the exact options I wanted, I will be back to this dealership for my next car. More

Garrett Vizzini was great! We love our new Jeep! We are so happy with our new Jeep Compass. Garrett was nice and made the whole process so easy! We had been to other dealerships inquiring about the s We are so happy with our new Jeep Compass. Garrett was nice and made the whole process so easy! We had been to other dealerships inquiring about the same vehicle, and Garrett knew far more about the product and got us a great deal! It was all so fast and easy and he really helped us with our current car lease turn in. He and all employees went above and beyond! Great experience! More

Friendly people with great prices! Everyone was very helpful and there to accommodate your specific needs. Steve Hacker was willing to attempt to find a car that I was looking for if I Everyone was very helpful and there to accommodate your specific needs. Steve Hacker was willing to attempt to find a car that I was looking for if I was not going to purchase any that they had on site. He was nice enough to show me how much it would cost to buy different cars with the rebates that I had available to me. Steve spent a lot of time trying to find the right car for me and was willing to help negotiate a good price. Steve Smith in the finance department was equally helpful and found a warranty that fit my needs perfectly. He talked to me about the protection plans that would interest me and didn't waste my time explaining the ones I said I wasn't considering. All together I had an amazing experience buying a car at Shuman's! More

Routine Oil Change I visited the Shuman Chrysler Dodge Jeep Ram dealership today for a routine oil change and tire rotation. I was amazed to see the phenomenal renovati I visited the Shuman Chrysler Dodge Jeep Ram dealership today for a routine oil change and tire rotation. I was amazed to see the phenomenal renovations and was informed that the remodeling took place in February 2017. The customer lounge is much more comfortable and is situated in a better setting than the previous lounge. I like the new upscale look and the high tech service of the dealership. Thumbs up! More

Friendly and helpful My husband and I were looking to purchase a second Jeep. Amy Luoma was very helpful and found us exactly what we were looking for. She was very pleasa My husband and I were looking to purchase a second Jeep. Amy Luoma was very helpful and found us exactly what we were looking for. She was very pleasant and easy to work with and kept in touch with us every step of the way. More

Friendly,informative, leased 2nd car this year in 4 mos Thanks to Amy Luoma finding me an employee discount from my Work place I didn't even know I had. Good job Amy! Amy was always available to answer any Thanks to Amy Luoma finding me an employee discount from my Work place I didn't even know I had. Good job Amy! Amy was always available to answer any of my questions.She is very friendly and works well with people.I Feel the Shuman Dealership should take into consideration and give an extra discount when customers return and lease multiple cars within the same 4 mos demonstrating their customer appreciation. More

Everything was perfect!!! I was impressed with the knowledgeable service and they made me feel like a family. This was my first time doing something like this on my own, inf I was impressed with the knowledgeable service and they made me feel like a family. This was my first time doing something like this on my own, information was explained to me so I understood and didn't have too many questions because they were very thorough. More

Very Pleased with Mike and our purchase. This dealership was excellent with a great choice of vehicles. Mike Yezak was exceptional, knowledgable and gave us a number of choices to choose from This dealership was excellent with a great choice of vehicles. Mike Yezak was exceptional, knowledgable and gave us a number of choices to choose from. More