LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great service We took our Chrysler Pacifica in because we could no longer set the Memory Seats nor would the button to move the passenger seat forward in order to s We took our Chrysler Pacifica in because we could no longer set the Memory Seats nor would the button to move the passenger seat forward in order to stow the second row seats work. Chris said since it was electrical it might take 2 - 3 days to fix. We arrived around noon after calling that morning and he called us around 5:30 pm that same day saying it was all fixed! More

Kurt Daehnert Awesome Salesman!!!! Went to Shuman Jeep at 12:30 and walked out at 4:30 with a brand new Jeep Renegade. Kurt made it easy and painless. He got me a great deal, helped Went to Shuman Jeep at 12:30 and walked out at 4:30 with a brand new Jeep Renegade. Kurt made it easy and painless. He got me a great deal, helped me find the right lease/purchase program for my needs. And then let me get home for a while while he finished up the paperwork, then went out of his way to pick me up with my brand new Jeep to get back to the dealership to finish everything up and take delivery. Was an awesome experience, and I will definitely return for my next vehicle . More

Mike Yezak Super Saleman!! When I found out that the Challenger came in AWD I knew I had to have one. The problem was it was late in the model year and hard to find one in the r When I found out that the Challenger came in AWD I knew I had to have one. The problem was it was late in the model year and hard to find one in the right color and with all the equipment I wanted on it. I thought it to be hopeless.I was lucky to get Mike Yezak as my salesman. He was determined to find one as close to my liking as possible. Not only is Mike very personable. He takes a personal interest in the lives of the people he services. He made the dealership feel like family and I had total trust in him and the deal he was presenting to me. After my purchase Mike spent a lot of time explaining all the features of my new car. I could tell he truly knew everything there was to know about the car. Mike Yezak is an asset to Shuman and I will recommend Shuman Chrysler and Mike Yezak. Just to let you know, there is a Chrylser Dealership I could walk to from my home. I had no luck there. They didn"t want to go the extra mile to find the car I wanted like Mike Yezak did. He definitely is a "Super Salesman". More

very helpful Took truck in for recall. Work was done promptly and service rep very friendly and helpful. rep explained what was to be done and suggested other wo Took truck in for recall. Work was done promptly and service rep very friendly and helpful. rep explained what was to be done and suggested other work required due to 60,000 miles. More

Great Tim Ferrin greeted me with a Huge Smile and told me he would call as soon as done. (I told him I was going to lunch) Which he did. Great Guy very P Tim Ferrin greeted me with a Huge Smile and told me he would call as soon as done. (I told him I was going to lunch) Which he did. Great Guy very Polite. More

New/Used Car I went in to learn the possibility of getting a new car. 3 1/2 hours later I left with a "new" previously owned Jeep Compass. It was still a 2017, lik I went in to learn the possibility of getting a new car. 3 1/2 hours later I left with a "new" previously owned Jeep Compass. It was still a 2017, likely from last year. While it was not "exactly" what I had hoped to leave with, it was close enough to make me happy! The staff - both sales and service - always do a fantastic job! More

Great Experience Scott went above and beyond!!!! We had a few obstacles to work around and it worked out perfectly. Very pleased!!! We will be returning customers fo Scott went above and beyond!!!! We had a few obstacles to work around and it worked out perfectly. Very pleased!!! We will be returning customers for sure! More

oil and repair went in for an oil change and new pistons for the hatch lift. mike had my parts on hand ready for instillation. couldn't have gone smoother. arrived a went in for an oil change and new pistons for the hatch lift. mike had my parts on hand ready for instillation. couldn't have gone smoother. arrived at 10:30 am and everything was completed by 11:40. excellent friendly service, very pleased. thanks mike More

20 year experience Have dealt with this dealership for many years leasing two cars every three years. Experience with three sales persons and management over the time h Have dealt with this dealership for many years leasing two cars every three years. Experience with three sales persons and management over the time has always been very good. We have also had high satisfaction with Service Department. Certainly would recommend this dealership to anyone. More

Great customer service, Phenomenal Sales Manager Jeremy Cheaney was a great sales manager to work with. His co-worker Justin was also extremely helpful and both went above and beyond with customer se Jeremy Cheaney was a great sales manager to work with. His co-worker Justin was also extremely helpful and both went above and beyond with customer service. Best Dealership in the state of Michigan. More