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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

July 24, 2017

Respectfull & Professional Sarge Roberts was great to work with and was truly respectful and professional from start to finish. He worked hard to get me his best cost and I know More

by Fusion 2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge (Dentist) Roberts
Jul 25, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your great feedback! We're happy to hear that you enjoyed your time with our dealership, especially with Sarge! Please let us know if you ever need anything.

July 23, 2017

Excellent All the people we worked with were extremely friendly and helpful. They answered questions we asked and some we hadn't even thought of. Amy was partic More

by sommers, rich123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We love to hear that! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Amy will be pleased to hear that she was so helpful. Congratulations on your new vehicle!

July 22, 2017

Prompt friendly service Fast friendly service. I was only in for an oil change and waited in the customer lounge. Nice, comfortable furniture, free wifi. I would appreciate a More

by Susanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferrin
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your feedback, Susanne! We unconditionally guarantee our service and strive to exceed your expectations on every visit. Let us know if there are any other car or service needs that we can meet for you!

July 22, 2017

Grand Cherokee lease Great service and easy lease process. Tim was able to find me a Jeep quickly and made the process straight forward and easy. The overall lease proce More

by jtang2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Delsassos
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're thrilled to hear that Tim provided you with such an easygoing car buying experience! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Congratulations on your new Jeep!

July 22, 2017

Appointment for Tires and Alignment Stopped in at Shuman first thing in the morning for my appointment, was taken care of right away by Tim Ferrin. Tim wrote me up and proceeded to ge More

by john9889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferrin, Eric Koytalo and Gjon
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It was our pleasure, John! Thank you for your kind words and also for your continued loyalty to Shuman CDJR. It’s customers like you that we enjoy seeing time and time again! Let us know if there is anything else we can do for you!

July 21, 2017

Service kudos Dean Decker and Mike Weinstein were great in helping to identify the source of what was an entirely normal but unusual sound to my "new to a Jeep Patr More

by courage
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Decker, Mike Weinstein
Jul 25, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We love hearing such incredible things about our team from you! We so appreciate you taking the time to share them with us, and we look forward to the opportunity to serve you again in the future!

July 21, 2017

New Jeep Wrangler Amy was very responsive with great follow up. At the end of the day, you want to deal with someone who will call you back, answer your questions, and More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Randy, we're glad to hear Amy was of such great assistance to you during your recent car buying experience! Thank you very much for your business and enjoy your new Jeep Wrangler!

July 20, 2017

Nick Dalasso is Fantastic Nick was professional, patient and very designer throughout the buying process. He made this process easier than my last experience at Meade Lexus of More

by danhyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalasso
Jul 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the glowing review, Dan! Nick will be happy to hear that he was very helpful in your car buying experience. We hope you are enjoying your new car, and we look forward to working with you again.

July 20, 2017

2017 Jeep Lease Proactively reaching out to inform the attractive lease program to replace my current vehicle, accommodating to find a vehicle which serves my needs ( More

by psp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Rossi
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for providing us with your positive feedback about your recent car buying experience! We're glad to hear you were pleased with all aspects of the process. We appreciate your business and hope you're enjoying your new vehicle!

July 20, 2017

Oil change Came to have my oil changed and was serviced by Tim Ferrin. Excellent service he was so nice me. Will go there from now on for oil changes. More

by wiseguy03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferrin
Jul 24, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We appreciate your visit to our service department and are glad to hear you were satisfied with your oil change experience! Tim was happy to assist you and we look forward to working with you again in the future. Thank you!

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