LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Thorough friendly and went the extra mile Kurt went out of his way including checking models in production that he knew had features that were important to me and some that we're deal-breakers Kurt went out of his way including checking models in production that he knew had features that were important to me and some that we're deal-breakers. Kurt was friendly as was the rest of the staff as me and my misses were shopping for a vehicle. The dealership also went the extra mile and talk directly to my bank to get a financing deal with a good interest rate. The dealership and Kurt we're great to work with and I would definitely recommend friends and family to shop at Shuman. More

Excellent Service I visited on 7/18/17 for an oil change and tire rotation. I dropped off my vehicle and was greeted by Tim Ferrin, who was very polite and listened to I visited on 7/18/17 for an oil change and tire rotation. I dropped off my vehicle and was greeted by Tim Ferrin, who was very polite and listened to my concerns. The service was completed within 30 minutes and I was on my way. More

Service of my Jeep Dean Decker, did a great job greeting, directing me to the cashier, after I paid for the service and bought the service sheet, and showing me the serv Dean Decker, did a great job greeting, directing me to the cashier, after I paid for the service and bought the service sheet, and showing me the service that was done using the service sheet on my 2015 Grand Cherokee. I was very impressed with his professionalism. Mike did a great job helping to explain the slow leak situation within my front tire of my 2015 Cherokee. He filled up my tires. More

Great Service I brought my vehicle in for an oil change, and needed the lift gate looked at (the sensor was showing the door was open while it was closed). They got I brought my vehicle in for an oil change, and needed the lift gate looked at (the sensor was showing the door was open while it was closed). They got me in and out in a very quick fashion - very friendly and knowledgeable staff! More

Outstanding service We recently purchased a Dodge Charger and had an outstanding experience throughout the process. The staff (Justin in particular) was extremely courteo We recently purchased a Dodge Charger and had an outstanding experience throughout the process. The staff (Justin in particular) was extremely courteous and knowledge about the vehicles. I will definitely recommend the dealership to friends and family! More

"went the extra mile" the staff at Schuman Chrysler Jeep did everything they set out to accomplish on my Jeep and more! Tim Ferrin professionally and promptly handled my the staff at Schuman Chrysler Jeep did everything they set out to accomplish on my Jeep and more! Tim Ferrin professionally and promptly handled my concerns. Erik Eklund completed the work in record time. And the cost was not nearly what we thought it would be. Excellent service, great value! More

Scott and Steve I had a wonderful experience getting my new Jeep they couldn't have made it easier or more fun to get into a new used vehicle. All the staff was very I had a wonderful experience getting my new Jeep they couldn't have made it easier or more fun to get into a new used vehicle. All the staff was very friendly and helpful and everything went quickly and smoothly. Highly recommend More

Justin and Chris were great young men to work with Enjoyed working with the dealership personnel - I found Justin to be very customer oriented and I am confident that he'll step up if there are problem Enjoyed working with the dealership personnel - I found Justin to be very customer oriented and I am confident that he'll step up if there are problems in the future - even gave me his personal cell number. Have already recommended the dealership to my business partner who will be in the market for a new Jeep this coming fall. More

Excellent friendly service My recent experience with routine service and a recall was outstanding. Mike Weinstein was best service advisor I've dealt with at any dealer. The t My recent experience with routine service and a recall was outstanding. Mike Weinstein was best service advisor I've dealt with at any dealer. The tech Kyle K, also did a great job. The service I received during this visit exceeded the normal high level and make me more likely to continue to buy from Shuman. More

exceeded my expertation I was very pleased with the sales persons (Amy Luoma) knowledge of the Chryslers Products and her willingness to meet my requirements and all of my de I was very pleased with the sales persons (Amy Luoma) knowledge of the Chryslers Products and her willingness to meet my requirements and all of my demands. I would highly recommend her to others and have already done so. She is a major asset to Shuman organization and a team player as she involved others in making this sale a positive experience for me . I''ll be back as I have purchase other vehicle at Shuman's as has my son and daughter. More