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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

June 30, 2017

Fourth lease and counting This is my fourth lease through Shuman. John Ormsbee was my salesman. He is very up front and honest. He always responds to emails promptly and giv More

by craigYZERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ormsbee
Jul 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear it, Craig, and John and the rest of us cannot wait to see you again. Thank you so much for your very kind words and if you need anything else, we will be there to help you. We hope you have a wonderful day!

June 30, 2017

Easy, Honest, Pressure-Free Process This was my first leasing experience, and I was very happy with the way the process played out. Working with Amy and Shuman was extremely easy and ef More

by Kylerc03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jul 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It was an honor to help you lease your first vehicle, Kyler, and thank you for choosing us to help you find the one you wanted. You made Amy's and our day, and if you have any more questions or need anything else, please come back to see us again. We hope you have a great week!

June 29, 2017

airbag recall made an appointment to have 2 front air bags replaced by recall. service guy Michael was friendly and attentive. the job was done sooner than I though More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael weinstein, chris oprisiu
Jul 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your review, Jim! We are so happy to hear we could provide you with great service! Michael and Chris will be so pleased to hear your kind words! Come back and see us again soon!

June 29, 2017

Matthew Bade, 2017 Dodge Charger This is my 2nd vehicle from Shuman and my total experience has been excellent both times. I worked w/ Justin Davis this time and he was extremely kno More

by mattyagogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Jul 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share your experience with us, Matty! We're thrilled that Justin helped you find exactly what you were looking for. We truly appreciate your recommendation and continued trust in us, and look forward to your next visit!

June 28, 2017

Pacifica Worked with Tim Dalsasso, he found us the right Pacifica we needed for our business, and he was very informative and got us a good price! More

by SFFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Jul 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your review! We are so happy to hear Tim could help you find the perfect car for you! We hope you are loving your new Pacifica! We look forward to seeing you back again soon!

June 28, 2017

Service Work Dean at the dealership explained what the process was going to be and kept me informed of the progress. Work was done in a timely manner and in only o More

by cmdailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jul 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your review! We are so happy to hear Dean could provide you with great service and we could get your car serviced in a quick and efficient manner! Thanks for choosing us!

June 27, 2017

Great Kurt was a fantastic help. Made the process easy and not stressful at all. Will go back to Kurt and this dealership in the future. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehert
Jun 29, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We love hearing that! Thanks for sharing, Matt. And thank you for purchasing your new vehicle here!

June 27, 2017

Leasing a new Ram 1500 from John O John was able to put me into a brand new 2017 Ram 1500 with a more advantageous lease than I had back in 2015, and with more miles. Thank you for sea More

by John Bremner
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ormsbee
Jun 29, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy when you're happy, John! Thank you for letting us know how John and our team are doing. We hope to see you again soon, and enjoy your new Ram!

June 27, 2017

The force was strong with this one. Kurt was friendly, efficient, and very accommodating during our new car buying experience. His no pressure sales technique and super helpful attitude More

by Breslin'sMama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
Jun 28, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! It's so great to know that Kurt took excellent care of you and made sure to answer your questions and get you a good deal. That level of customer service is what our dealership is all about. Thank you for the recommendation and the excellent review! We look forward to working with you again.

June 27, 2017

Great Servive dept. They were able to get me in and out in one day for air bag warranty repair. Agreed to stay around a little longer if I happen to come after closing More

by tomsemich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike weinstein, GJON
Jun 28, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hey Tom, We're glad to hear that we could accommodate you and get you back on the road so quickly! Thank you for the great review, we appreciate it.

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