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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

June 21, 2017

New Vehicle Lease I worked with Joe Nicles on trading in my Grand Cherokee and leasing a Durango. Joe worked extremely hard to get my business and was such a pleasure t More

by Jeepgirl09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Jun 22, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your feedback! It's a pleasure to continue working with you, and we're grateful for your loyalty! It's wonderful to hear you enjoyed working with Joe for your new lease, and we're thrilled to know you are happy with the service you've experienced here at Shuman! Thanks again - we look forward to seeing you next time!

June 20, 2017

new vehicle lease I worked with Nick Dalsasso on the lease of my new Jeep Wrangler. he was extremely professional and down to earth to work with. Very knowledgeable on More

by Ron l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ... Financing
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy to hear that Nick made buying a new car with us an enjoyable process, Ron. Thank you for the great feedback and positive review. We appreciate your business and hope you enjoy the Jeep!

June 19, 2017

Exceptional Service Jeff went above and beyond when I brought my van in for service! Service was great. Thank you again for all of your help Jeff! More

by cszokola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! Jeff is a great asset to our team and was more than happy to help. Let us know how we can help with any future car or service needs you may have.

June 19, 2017

Excellent Customer Service Recently called Shuman Chrysler Dodge for pricing and was amazed by the service and how I was treated. I was dealing with Amy Luoma, she went above an More

by bsokana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words about Amy. We’re glad she could help provide an enjoyable car buying experience for you. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with her. We hope you are enjoying your new car, and we look forward to working with you again.

June 19, 2017

Car Lease I was ready to lease a new car. Amy L took great care and helped me achieve leasing my new Dodge Journey. Very fair price and customer service was e More

by DHAM78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy L
Jun 22, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your feedback and recommendation! We're so happy to hear that Amy was able to help you out. Please let us know if there's anything else we can do for you!

June 18, 2017

Great experience! Amy was great. Very prompt. Got us everything we wanted! Very pleased! I would go back in the future. She did a very awesome job More

by NicoleWoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Nicole, we truly appreciate you taking the time to leave us such a great rating and feedback! We pride ourselves on knowledgeable and honest staff members, like Amy. We hope to see you back!

June 18, 2017

Joe was great with me. Helped me with getting me the the truck I wanted and more features than I expected. Joe kept in contact with me through the process which was very sat More

by Siekas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the glowing review, Siekas. We appreciate having you as a customer. We value your business and look forward to seeing you on your next visit!

June 17, 2017

Racing stripe Had a racing stripe installed on my new challenger. While it took a while Dean Decker was very attentive and cot me a great price using my Costco aut More

by carycru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker and Eric K.
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for choosing Shuman Chrysler Dodge Jeep Ram! Our goal is to gain your loyalty by exceeding your expectations on every visit. Feel free to stop back in if there's ever anything else you need from us!

June 16, 2017

Oil change tire rotate Very nice people and facility. Clean and friendly. Tire rotation could be cheaper but I'll come back because it's better than other dealerships More

by Gilschallenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean decker
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so happy that you were pleased with your service experience with Dean here at Shuman CDJR! Thank you for the positive review. We look forward to seeing you back here in the near future.

June 16, 2017

Low Pressure, Honest Salesperson, good price Kurt Listened to what we wanted, and found the Jeep I wanted. Kurt was honest with me about pricing and the car buying process. Kurt kept his wo More

by Michael Shamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
Jun 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Mike, we are so happy to know you had a pleasant buying experience with Kurt. We always want our customers to feel welcome and to know they can trust our willing staff. The customer needs are our primary concern! Thank you for being our customer here at Shuman CDJR and we hope you enjoy your new Jeep!

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