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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

June 14, 2017

Van lease Everything with Jeremy Cheaney has been excellent. I would re lease with him again. Very professional and thorough and he made sure that he responded More

by Mgporman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Jun 20, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so happy to hear that Jeremy was able to provide such great customer service for you! We look forward to working with you again in the future!

June 13, 2017

Excellent customer service We Just leased 2 cars from Amy Luoma. She went beyond her way to give us the best deal she possibly could. She was very nice and did everything she co More

by sonya_hami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 14, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wow! We are thrilled to hear you will be back to see Amy and the rest of us, Sonya. We are thrilled we could help you get both your vehicles. Congratulations on them, and we know you are going to love them for many years to come. If you need anything else, please let us know. Thank you for choosing us to help you find the vehicle you wanted, and we look forward to seeing again, and hope you have a great day!

June 12, 2017

New Jeep Everything was great. Amy was super easy to work with. Texted /called/emailed she always made herself available when i needed questions answered. This More

by Dana M Roshirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
Jun 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing, Dana! We're glad that Amy made your car-buying experience an easy one. We appreciate your comments and hope you're loving your new vehicle. Have a great day!

June 12, 2017

Desperate Strut tower rusted away from body and was collapsing on tire which rendered my 2007 Pacifica undriveable. Had to trade vehicle for another car. Was ve More

by Samuel L. Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge
Jun 14, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You are most welcome, Sam, and thank you so much for telling us about your experience. We know it was frustrating to be in your situation, but we are thrilled we could help make it easier for you. Your Equinox looks amazing and we are excited you love it so much, and if you have any more questions, please let us know. We hope to see you again, and have a nice day!

June 11, 2017

What a Great Greeting from The Service Center This service center made having oil change and repairs done so easy. Polite answering phone for appt. to greeting me and then explaining service t More

by Carla Minissale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinski and Eric K.
Jun 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words about our team, Carla! We strive to provide top service to each and every one of our customers. We truly appreciate your trust in us, and look forward to working with you in the future!

June 10, 2017

Fantastic Customer Service Jeff had great customer service skills and went out of his way to ensure I was taken care of. We were able to share a few laughs and build rapport wit More

by Marisa Borkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share your experience with us, Marisa! We're thrilled that Jeff was attentive to your needs and helped you during your visit. He is certainly an asset to our team. We truly appreciate your continued trust in us and look forward to your next visit!

June 09, 2017

Oil change and tire rotation. I took a chance to stop in the dealer ship to see if I needed a appointment, good news my vehicle got a oil change and tire rotation, I got in and o More

by peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF
Jun 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Peggy, we are glad our team got you in-and-out so quickly! Thanks so much for the review and we hope you stop in and work with us again!

June 09, 2017

Review of my new car lease experience Nick Dalsasso made my experience picking out and leasing a new Dodge Journey GT easy and complete. He was very accommodating and informative and had e More

by MichaelJ11234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jun 12, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're so happy you had such a good time with Nick, Michael, as his top concern is providing the customer with the best experience. Thank you so much for reviewing us and congratulations on your new Dodge Journey!

June 09, 2017

nail in tire repair and oil change I had a nail in my tire. I have the tire & wheel protection plan. They were able to repair it. I also needed an oil change. I worked with Dean Decker. More

by Angela Prokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jun 12, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Dean's does his best to see that our customers' needs are swiftly met, so he'll be glad to hear about your satisfaction, Angela. Thank you and we hope to see you again!

June 09, 2017

Great Experience Shuman is by far the best Chrysler dealership I have ever been too. I would recommend them for any of your future car purchases or routine maintenanc More

by shamus69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jun 12, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the recommendation! It really means a lot to us that you are continuously satisfied with your experiences, and we're happy you took the time to review us too. We look forward to helping you again!

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