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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

June 07, 2017

Sarge Roberts Our experience with Sarge Roberts was amazing. Good fellow Christian, honest and helpful in every way. Steve Smoth is also amazing! Humorous and fr More

by Purebaritone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge Roberts and Steve Smith
Jun 09, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled that you had a great experience with Sarge and Steve! We greatly appreciate your kind words and feedback. They are both great assets to our team. Enjoy your new vehicle, and please come see us again soon!

June 07, 2017

Took my car in for and oil change and tire rotation I had an 11:30am oil change appointment for a oil change and tire rotation, I was met by Jeff at the service desk who quickly wrote up the order. My More

by Steve63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, and Patrick
Jun 09, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the feedback, Steve. We're glad that Jeff and Patrick took great care of you and made your service experience a quick and easy one. We greatly appreciate your business and recommendation. We look forward to seeing you back at Shuman again in the future!

June 07, 2017

Buying our new Dodge Journey was a pleasure. Our salesman Jeremy Cheaney was very helpful and a great salesman. He went over and beyond what he had to do to make our SUV shopping a pleasure. W More

by great guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Jun 12, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're thrilled to hear that you had such an amazing car buying experience working with Jeremy! Thank you for taking the time to share your experience with us and be sure to let us know if there's anything else we can do for you! Enjoy your new SUV!

June 07, 2017

It was great Very friendly and very helpful hope I can deal with Dean Decker again. They were very fast I will always bring my vehicles in here for service. Thank More

by Scates1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jul 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the 5-star rating and kind review! We're so happy that you had such a pleasant experience working with Dean and we look forward to seeing you on your next visit to Shuman Chrysler Dodge Jeep Ram!

June 06, 2017

I'm impressed by their courtesy and service Dean called me over the phone regarding my Jeep Renegate, we are happy that both antenna and A/C leaking were fixed. Also the technician also helpe More

by jeepliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jun 07, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were more than happy to help! Customer service is a top priority for our team and we want you to feel right at home when you come in to work with us. Thank you for your support!

June 06, 2017

Great service In and out for my oil change and tire rotation. Your write up person Dean took great care of me. Comfortable waiting area. Thanks Dean More

by Mopar Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jun 08, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the great review and recommendations! Dean is definitely one to see that our customers' needs are met. We hope to help you again!

June 06, 2017

An Outstanding Experience. Start to Finish !!! We selected Shuman because of all the positive things we had heard and read and they were all right on!!! Amy was our rep and she was friendly, profe More

by jr222MI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 08, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Excellent! We're glad our reputation really spoke volumes for you, and we're happy that Amy was able to make everything so easy for you. Thank you for the fantastic compliments and congratulations on your new car!

June 06, 2017

Quite Organized and Visually Clean Dealership My vehicle salesman was very efficient, easy to talk to, follow through type employee with all my questions answered, transparent with all the final c More

by happykitten2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jun 07, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! We always want to make sure you have all the information you might need on any potential vehicle before you make your final decision. Please come back to see us again if you have any other questions. Thank you!

June 06, 2017

Outstanding Customer Service! Chuck and Mike were able to close a deal on my new Jeep Grand Cherokee within 2 days, primarily online! I contacted the dealership via e-mail as I liv More

by Brittany L Bostwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak, Chuck Dufort
Jun 07, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It was a pleasure working with you, Brittany! It's so great to hear how much you enjoyed working with Chuck and Mike to find exactly what you'd been searching for in a new Jeep. We hope you're loving the Grand Cherokee! Thank you!

June 05, 2017

Roy Callan John Ormsbee was outstanding in getting me the deal that I needed to lease from Shuman. I would recommend John and Shuman to anyone and I will. More

by roy callan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ormsbee
Jun 07, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Roy, we so appreciate your recommendation of John and the rest of our team here at Shuman! It was a pleasure working with you!

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