LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great service once again! Thank you to Shuman's Service Department for excellent customer service. Dean Decker was friendly and made the service to my vehicle efficient and ea Thank you to Shuman's Service Department for excellent customer service. Dean Decker was friendly and made the service to my vehicle efficient and easy. Dean also kept me informed as to what was happening with my vehicle throughout the service, He is a nice asset to the service department, More

New car dealer for the family I have been purchasing vehicles from Shuman for over 10 years and have been recommending them to friends and family. Nick Dalsasso is our salesman, a I have been purchasing vehicles from Shuman for over 10 years and have been recommending them to friends and family. Nick Dalsasso is our salesman, and added the personal no pressure type of sale that we are looking for. Being an employee of Chrysler, I expected a good deal, but Nick produced the deal that I wanted in terms of dollars and value. More

Excellent I have been doing business with Shuman and Tim Delsasso for many years and many cars. Tim makes it easy and quick. I have never had to spend more I have been doing business with Shuman and Tim Delsasso for many years and many cars. Tim makes it easy and quick. I have never had to spend more than a half hour to make a deal or pick up my new car. Any questions I have I get a response back in minutes through phone or email. No pressure to buy up into something I don't want but it is there if I do. Thank you Tim!!!! More

Quick / No Hassle Kurt responded very quickly to my online inquiry. I needed to act fast and Kurt did not waste my time at all. He found what I was interested in right Kurt responded very quickly to my online inquiry. I needed to act fast and Kurt did not waste my time at all. He found what I was interested in right away and got me a great price with his first offer. I had been to other dealers that went back and forth on pricing and didn't even come close to what Kurt could offer. I really appreciated him acting fast and really giving me the best price up front. More

Quick and efficient My family and I always come to this location. The staff is very friendly. They work efficient and quick. I recommend this place and location to anyone My family and I always come to this location. The staff is very friendly. They work efficient and quick. I recommend this place and location to anyone! More

Outstanding Service from Dean Decker Dean Decker was absolutely fantastic from the moment I arrived, helped me with ordering an air canister from the Parts Dept. and called me the a.m. to Dean Decker was absolutely fantastic from the moment I arrived, helped me with ordering an air canister from the Parts Dept. and called me the a.m. to let me know the part had arrived and asked me when I would like to bring my vehicle in to have the old part replaced. I took my vehicle in right away. Upon my arrival Dean was right there, ready to take care of me. This young man was so helpful, concerned about getting the part I needed, and was the most friendly and courteous young man I've ever dealt with. Unfortunately, I couldn't rate the pricing due to the fact I drive a Corporate Lease Vehicle More

Amazing Experience! The salesperson I worked with (Tim DelSasso) was very prompt inside and outside of the dealership. He answered my calls and emails quickly when I had The salesperson I worked with (Tim DelSasso) was very prompt inside and outside of the dealership. He answered my calls and emails quickly when I had questions or updates. He actually came in to the dealership on his day off to work with me. He also made sure that I got the best deals available to drive the price down on the Patriot that I ended up purchasing. Wonderful experience! More

Great Service! We've been coming to this dealership for quite some time now and also have referred family here as well. The service here is great. We've worked with We've been coming to this dealership for quite some time now and also have referred family here as well. The service here is great. We've worked with Tim everytime we get a car and he never fails to give us the best deals that he can. He is such a pleasure to work with. More

No pressure, informative purchase experience Kurt Daehnert was very helpful in finding the right vehicle for me. He spent a lot of time with me. Kurt helped me take advantage of buying incentiv Kurt Daehnert was very helpful in finding the right vehicle for me. He spent a lot of time with me. Kurt helped me take advantage of buying incentives and other discounts to get a great price. The no pressure selling approach and friendly staff made buying a car a pleasure. More

Fast and Friendly Service! I came to Shuman Dodge for an oil change, tire rotation, and recall work. I was in and out in less than an hour. The service is always fast and eff I came to Shuman Dodge for an oil change, tire rotation, and recall work. I was in and out in less than an hour. The service is always fast and efficient. I worked with Mike Weinstein and Erik E. They were both friendly and helpful. I would highly recommend Schuman Dodge for your service needs. More