LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great and Fast Service I called Shuman service at 1:30pm on a Saturday. I asked Tim Ferrin if he could squeeze me in for an oil change, I could be there in 20 minutes. His I called Shuman service at 1:30pm on a Saturday. I asked Tim Ferrin if he could squeeze me in for an oil change, I could be there in 20 minutes. His response was he would get me in. Really no surprise, I have been dealing with Shuman since 2003, have purchased several cars and always received the best in service. John did a great job on the oil change and I was out in 30 minutes. Great job as ALWAYS! More

First Class! I have not bought a new car in over 30 years, so this was a potentially scary proposition. However, our salesman, John Xia, actually made the experien I have not bought a new car in over 30 years, so this was a potentially scary proposition. However, our salesman, John Xia, actually made the experience pleasurable. Unlike the treatment I'd received at another Chrysler dealer, John was incredibly respectful, totally attentive to our needs, and demonstrated a willingness to help us make the right choice. We came to Shuman merely to get a cost comparison against our local dealer on a used car, and left that afternoon with a commitment to lease a new vehicle. The truth is we couldn't be happier about our decision. We want to thank John for helping us make what we think is the right decision for us. When this lease runs out, we definitely know who we will be going to for the next vehicle. More

Best Car Buying Experience I had lost faith in my hometown Chrysler dealer. Service department has always been stellar but I had not had good prior experiences with sales. I d I had lost faith in my hometown Chrysler dealer. Service department has always been stellar but I had not had good prior experiences with sales. I decided to give them another chance and I’m so glad I did. Stan was my salesman and I took delivery of my new Jeep Grand Cherokee today and it was without a doubt the best car buying experience I have ever had. He listened to what I wanted and gave me just that and more. Extremely nice, professional and so easy to work with. I will definitely recommend Stan and Shuman to all my friends and family. Thank you again Stan for all that you did to get me into exactly the car that I wanted at the price I needed!!!!! More

Great Experience I recently leased a Pacifica from Shuman Chrysler Dodge Jeep Ram and it was a great experience. Our sales person Jeremiah Mckeever was fantastic. He I recently leased a Pacifica from Shuman Chrysler Dodge Jeep Ram and it was a great experience. Our sales person Jeremiah Mckeever was fantastic. He was very accommodating and helped keep the price within our budget. Jeremiah kept us informed throughout the entire process and followed up every step of the way. We appreciate all of his hard work and making this one of the easiest leasing experiences we have ever had. More

Awesome customer service. I am so happy with my Jeep Grand Cherokee. Everyone I worked with at the dealership was incredibly helpful and friendly. I would highly recommend purc I am so happy with my Jeep Grand Cherokee. Everyone I worked with at the dealership was incredibly helpful and friendly. I would highly recommend purchasing your next vehicle here. More

Replace taillight Needed help getting the cover off the tail light. Tim f. Took off the cover for us as we weren’t sure if we were going to break it. We had also bought Needed help getting the cover off the tail light. Tim f. Took off the cover for us as we weren’t sure if we were going to break it. We had also bought the wrong light at an auto store and he got the correct one and replaced it for us. Was great service. More

Trade In / New Purchase Allen made it quick & easy to trade in my current vehicle and purchase a new Durango. They were able to locate a vehicle matching my preferences the Allen made it quick & easy to trade in my current vehicle and purchase a new Durango. They were able to locate a vehicle matching my preferences the same day. I would recommend Shuman to anyone looking to purchase a vehicle. More

Excellent sales consultant We found our dream truck all thanks to Allen Myers!!! He learned what we wanted and he delivered! We are so happy with our new truck! We found our dream truck all thanks to Allen Myers!!! He learned what we wanted and he delivered! We are so happy with our new truck! More

Professional Allen is the best, he is very professional and excellent at his job. My family will be returning to him for automobiles in the future. Allen is the best, he is very professional and excellent at his job. My family will be returning to him for automobiles in the future. More

very professional and attentive salesman allen myers is by far t6he best car salesman i've had.. I bought plenty of cars. very professional and helpful,attentive. everything went smooth. allen myers is by far t6he best car salesman i've had.. I bought plenty of cars. very professional and helpful,attentive. everything went smooth. More