LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Recall Service on My Car I took my Charger '15 in for a recall, and Jeff, in Service got me in & out of there in less than 15 minutes, awesome! I told him he set the bar very I took my Charger '15 in for a recall, and Jeff, in Service got me in & out of there in less than 15 minutes, awesome! I told him he set the bar very, very high... I did appreciate it! Jim K More

Purchase of 2015 Chrysler 200 from this dealership. I contacted this dealership based on recommendations from two friends. From the moment I talked to John Karnes to arrange the purchase, everything we I contacted this dealership based on recommendations from two friends. From the moment I talked to John Karnes to arrange the purchase, everything went as indicated. The purchasing process was explained in detail by Scott McHale and the optional service contracts and plans were fully explained by Steve Smith. All three individuals were very thorough in their explanations. My pick up appointment time was on schedule and all three greeted my wife and myself at the door in a customer friendly and professional manner. To summarize my car purchase experience at Shuman Chrysler, everything related to the sale was done very professionally and all three involved employees would be rated by my wife and I as outstanding and role models for other Chrysler dealerships to follow. Sincerely, Bernice and Frederick Dostal More

Fabulous experience with Kurt at Shuman Kurt spent time with us and provided helpful information. He is willing to listen and went out of his way to work with our specific needs and wants Kurt spent time with us and provided helpful information. He is willing to listen and went out of his way to work with our specific needs and wants with purchasing our car. More

Mike Yazak was great to work with . I called Mike and asked him to find me a new Chrysler 300, Mike called back in 15 minutes with the car I wanted. The following day I went in and Mik . I called Mike and asked him to find me a new Chrysler 300, Mike called back in 15 minutes with the car I wanted. The following day I went in and Mike had everything taken care of I was in and out in 30 minutes with my new 300. Great experience I would highly recommend Mike to all my friends and family. More

Always Taken Care Of That statement is true. Anytime we reach out to the dealership, either for service or for a new vehicle, we are always taken care of. We are given up That statement is true. Anytime we reach out to the dealership, either for service or for a new vehicle, we are always taken care of. We are given up front and honest information for service (Mike) and have always been happy with the high level of detail we receive from Justin (Davis). We just purchased our 3rd car from Justin. He is always responsive and does what he can to answer our questions whenever we have them. Sometimes it's a lot of questions too! But he is always friendly, and we really feel like he gets what we are looking for. Thanks again for making our car buying experience pleasant and exciting, not stressful and antagonizing. We feel that the deals we make are fair - otherwise, we would not keep coming back. We will be back again! More

Super friendly I came in for a recall repair and to try to troubleshoot my bluetooth issues. While the bluetooth issue was not resolved (100% NOT the dealership's fa I came in for a recall repair and to try to troubleshoot my bluetooth issues. While the bluetooth issue was not resolved (100% NOT the dealership's fault as my aftermarket radio is faulty) Dean was helpful, figured out what the issue was and made sure I was well taken care of. Thank you Dean! More

Great customer service Dropped my van for an oil change and to check a sensor. They called with the quote and options on how to move forward. Fast and friendly service! Dropped my van for an oil change and to check a sensor. They called with the quote and options on how to move forward. Fast and friendly service! More

Dean Decker He was very courteous. He helped me right away and solved my problem. Would come back again if I had a problem. very helpful. Took care of me right He was very courteous. He helped me right away and solved my problem. Would come back again if I had a problem. very helpful. Took care of me right away.. More

Great service no waiting on write up handled my car fix it i say less than a hour and washed to happen to run into machnic and explained what he did; very good mann no waiting on write up handled my car fix it i say less than a hour and washed to happen to run into machnic and explained what he did; very good manners i have been to other dealerships and won't tell me what they did so this place is going to be my only choice for repair of my vehicle More

Fast and Friendly. No issues to speak of They met every one of my expectations, and were very fast with the replacement tire we needed after the flat. I highly recommend this dealership. They met every one of my expectations, and were very fast with the replacement tire we needed after the flat. I highly recommend this dealership. More