LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Flat Tire I pulled in Thursday evening about 7 with a flat tire. Dean and Heather were very knowledgeable, assessed the extent of the damage and were able to or I pulled in Thursday evening about 7 with a flat tire. Dean and Heather were very knowledgeable, assessed the extent of the damage and were able to order the new tires for Friday delivery. All f the work was performed as promised - on time and as quoted. Heather was able to coordinate efforts with the Tire insurance company to ensure coverage. I appreciate the straightforward approach and work done as promised. I will consider shopping Shuman Chrysler when it's time to puchase another vehicle. More

Good service...in an out They even were able to get me in early for my oil change...and the car wash was an added treat. Dean was a great person to deal with. They even were able to get me in early for my oil change...and the car wash was an added treat. Dean was a great person to deal with. More

Great experience It was a good experience working with Kurt and the Shuman Jeep personnel to get a car for my daughter. They answered all our questions and made us fee It was a good experience working with Kurt and the Shuman Jeep personnel to get a car for my daughter. They answered all our questions and made us feel comfortable. More

Leasing car Amy was our salesperson. Polite, informative, helpful. Gave her our top price, she found two vehicles within that range. Showed us all the bells and w Amy was our salesperson. Polite, informative, helpful. Gave her our top price, she found two vehicles within that range. Showed us all the bells and whistles. Invited us back for further help if needed. More

Excellent experience leasing a new Pacifica. A very pleasant, no strong arm pitch, experience with sales person, sales manager and financial officer. Sales person did an excellent job demonstrat A very pleasant, no strong arm pitch, experience with sales person, sales manager and financial officer. Sales person did an excellent job demonstrating how to operate the various features of the car. She even went so far as setting up the bluetooth connection to our 2 cell phones. More

Great service My car was promptly taken in at the appointment time. They were very courteous and offered a ride if needed. They committed to call as soon as it wa My car was promptly taken in at the appointment time. They were very courteous and offered a ride if needed. They committed to call as soon as it was ready and I received a call within 2 hours as there were 3 things that needed to be completed. When I went to pick up my car, everything was completed and my car was sparkling clean. Thanks for the great service!! More

Shuman vehicle service I visited to ask for them to check my tire pressure as the light was on that the tires needed air and Jeff immediately checked all four tires and adde I visited to ask for them to check my tire pressure as the light was on that the tires needed air and Jeff immediately checked all four tires and added air. Later in the week my vehicle was in for regular maintenance and again Jeff was my service contact. He was knowledgeable talking to be about the repairs needed. I've been going to this dealership for 20 years and have never been disappointed. More

Exvellent Fast, kept me up to date on progress, very prompt, thank you. Worked with me on costco discount. Washed car, nice finish to a nice job Fast, kept me up to date on progress, very prompt, thank you. Worked with me on costco discount. Washed car, nice finish to a nice job More

Service Appointment I brought my car in for service. I made an appointment on line. They were ready for me when I arrived and the work was done promptly (Oil Change and T I brought my car in for service. I made an appointment on line. They were ready for me when I arrived and the work was done promptly (Oil Change and Tire Rotation) I leased me car at this dealership and they have treated me well all the way through More

Best dealership We've been with Shuman for years, through many services and a few major car issues. The service department is fantastic. They are couteous, knowledgea We've been with Shuman for years, through many services and a few major car issues. The service department is fantastic. They are couteous, knowledgeable and efficient. More