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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

May 09, 2017

the best of the best there is no better used car dealership around all salesman were so very helpful. i recieved exactly everything what i was looking for and more. thank More

by terry thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott and the rest
May 11, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks, Terry! We're glad we could help you find just what you needed. We appreciate you taking the time to share your experience with us and we're looking forward to helping you with any future car needs!

May 09, 2017

Pacifica L w/towing I had been put into contact with this dealer through the costco buy program. I worked with Mike through email almost the whole way (it worked out well More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
May 11, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your feedback, Chris! We're glad we could help you in a way that accommodated your needs well. Mike will be happy to hear he was such a great help to you as well. Thanks for choosing us!

May 08, 2017

Best car buying experience I've ever had I got exactly the car I wanted for an affordable price. Kurt was very helpful, without being pushy and helped us through a couple obstacles along the More

by Alisha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
May 22, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hey Alisha, We're so happy to hear that Kurt took great care of you and got you a deal on the car you wanted. It's good to know that you never felt pressured or uncomfortable during the sale -- that's not what we're about. Thank you for the great review, and congratulations on your new car!

May 08, 2017

Seemless-Professional-Helpful This was our first time at Shuman and we will be back again!! We drove over an hour and it was well worth the drive. We were in the market for a new v More

by Pepper526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
May 09, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for sharing your experience with us! Justin is definitely one to see that our guests are taken care of, especially when they're on a time limit such as you were. We're so happy he was able to take care of everything for you so expediently and we will always be happy to have you back should you need anything else. Thanks again and congratulations on your new addition!

May 07, 2017

Top Job !! Oil change - appointment set up same day - Mike Weinstein - totally a fan favorite of mine - greeted me by name - professional - always with a smile a More

by hoopskirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
May 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the kind words and wonderful review! We're so pleased to hear Mike has made your visits to Shuman so enjoyable and pleasant. We really appreciate your feedback, and look forward to serving you again next time you come in! Thank you so much!

May 07, 2017

Excellent We've been buying from "Shuman for 30 years and will continue. We have worked with several different sales reps and they have always been helpful. More

by EE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
May 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're so happy to hear from such a long-time customer, and can't thank you enough for the wonderful review! We're so thankful to have you as a member of the Shuman family, and look forward to helping with your vehicle needs for many years to come! Thank you very much!

May 06, 2017

Best sales guy ever! No pressure, Mike Yezak sincerely listened to and respected our needs and priorities. He educated us in terms of the different options, describing xx More

by MiFamilyofFive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
May 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

This is wonderful feedback to hear! Thank you so much for telling us about your experience with Mike and the staff. We're so happy to hear Mike was able to help you find the perfect option, for a second time, and really appreciate your kind words and recommendation! We can't thank you enough, and look forward to seeing you back again in the future. Thanks!

May 06, 2017

Great Vehicle Lease Experience Tara Mattson went out of her way to locate a hard to find Durango and found a way to meet all my vehicle and lease requirements. Very responsive and a More

by 2017DodgeLease
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Mattson
May 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the kind words and five-star rating! We're so thrilled to hear Tara took great care of you and helped make the leasing process smooth and simple. We really appreciate the recommendation, and hope to see you back again next time you need anything! Thank you!

May 05, 2017

HANDS FREE TAIL GATE NOT WORKING- MIKE WEINSTEIN GREETED ME RIGHT AWAY TOLD ME THE PROBLEM -SAID IT WOULD BE DONE NEXT DAY -GOT ME A CAR -CALLED NEXT DAY ALL READY .SPOT ON ! MIKE I More

by P2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIK E.--CHRIS SALES MGR.
May 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're so happy to hear Mike got your issue taken care of quickly and efficiently, and that everything went smoothly with the repair! We really appreciate your kind words, and hope that you'll come back and see us if you have any other vehicle needs. Thank you so much!

May 04, 2017

AWESOME I've been a GM buyer all my life. This is the 1st Chrysler product I ever bought. I turned in my 2014 Cadillac CTS. I am glad I did I love my Jeep. More

by kjd3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso, D.J. Daenzer
May 08, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We appreciate you taking the time to share your experience with us! We are thrilled to hear that you love your new Jeep. Please let us know if there is anything we can assist you with in the future!

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