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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

May 04, 2017

Excellent experience Overall my experience with Shuman has been excellent. From sales to service I feel very well taken care of, communication has been good and my servic More

by cnote100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wexler, Heather Klebba
May 08, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your wonderful compliments to our sales and service teams! Our staff is made up of dedicated individuals who truly strive to put our customers first each and every day. We appreciate your continued business with us and look forward to working with you again soon!

May 03, 2017

Very easy to deal with. The Sales dept. is Very friendly and easy to work with. No pressure and very helpful in choosing the best options . The financing dept. is excellent i More

by Rowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
May 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's great to hear! We know buying a new car can be a stressful experience on its own so we want to do what we can to make sure everything goes smoothly while you're working with our team. Thanks for coming in to see us!

May 03, 2017

A GREAT EXPERIENCE I just leased a car from this dealership and walked out thinking this was the most pleasant experience for leasing a car I had ever had. My sales pers More

by Lenetay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
May 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for coming back to work with us once more! Customer service will always be a top priority for our team and it's great to hear you had a great experience working with Amy to find the Journey that was just right for you. We appreciate the recommendation and hope to see you again soon!

May 03, 2017

First lease, great experience I walked into shumans without every releasing before, my sales person garret was more than helpful to show me the different packages I could choose fr More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret vizzini
May 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the recommendation, Nick! We're glad you found what you were looking for with Garret and our team. Feel free to drop by the dealership again if there's anything else we can do for you!

May 03, 2017

Great experience today. Thanks Shuman I made an appointment for an oil change and tire rotation for today. Service was prompt and courteous. My service advisor Jeff, came to let me know th More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wexler did a great job. See note above.
May 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the positive review and kind words about Jeff, Gayle! He is a great asset to our dealership and we're glad to hear he kept you informed with the service process. We hope you have a wonderful week!

May 02, 2017

Awesome, informational, fun experience. We walked into Shuman's knowing we wanted to look at Jeeps. Nick Dalsasso talked to us about what features we needed and wanted. I had two models in More

by Happy Jeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso, DJ Daenzer
May 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We love hearing fantastic experience like this! We know Nick was very happy to assist you, especially when it came time to switch out your leases for another. If there's ever anything else you would like for us to help you with, just let us know! Thank you for taking the time to review us and congratulations!

May 02, 2017

Best Car Leasing Experience! I have leased a handful of vehicles from various brands and dealerships and this was by far my best experience to date. I was looking for my next "dre More

by Maddie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
May 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Maddie, thanks so much for choosing us and taking the time to leave us such a gracious review. We really appreciate it! We're all so happy that Jeremy gave you a great exeperience and that you recommend him so highly. Enjoy your new Jeep!

May 02, 2017

Tara was a pleasure to work with Tara was very knowledgeable and has a great be-of service attitude. She was a pleasure to work with. I am happy with my Journey. More

by cjgingras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Mattson
May 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wonderful to hear! We'll make sure to let Tara know about your kind words. She'll be happy to know you're enjoying your new Journey!

May 02, 2017

Great Service Garret Vizzini (my salesman) was determined to get me into the truck I wanted. He was prompt and polite unlike most salesman are. I will be doing buss More

by S.sawyer119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Vizzini and John Rossi
May 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We'll always be here to help! We appreciate you taking the time to share the experience you had finding your new truck with Garret and our team. We can't wait to work with you again soon. Thank you!

May 02, 2017

Makes sure that you get what you want I had a great experience with my recent visit to Shuman Chrysler. My salesman was John Ormsbee and he went above and beyond for me. Right before I pur More

by Nirwin49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ormsbee
May 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your experience with us! We're so happy to see you had an awesome visit as customer service will always be one of our highest priorities. Feel free to stop back in if there's anything else you need!

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