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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

April 15, 2017

Always Top Notch! This dealership has it all. The dealership is known being community oriented and ethical. The service work is top not how - I've routinely taken vehic More

by HutchKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge Roberts
Apr 18, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're very appreciative of your continued business and loyalty to both our sales and service departments! It's always a pleasure working with you and we're glad to hear you have been completely satisfied with your visits. Thank you for sharing your positive feedback and we look forward to continuing to work with you!

April 15, 2017

Walked Away With Two New Cars My parents and I went into Shuman's to find my mom a new car but ended up leaving with a new car for both her and myself! We tried to find the perfect More

by thesavsmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Apr 18, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Congrats to both of you on the purchase of your new vehicles! Our team was more than happy to assist you and ensure all of your automotive needs were met. We are thankful for your excellent feedback and for you recommending our dealership to others. Thank you for your business and we hope you both enjoy your new cars!

April 15, 2017

Excellent customer service My purchasing experience at Shuman's was stress free. I will be recommending this location to all my friends and family, as the customer service was More

by Mel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Rossi
Apr 18, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy to hear about your complete satisfaction with your recent car buying experience! Thanks so much for working with us and for recommending our dealership to others. Enjoy your new vehicle!

April 15, 2017

Great to work with. Tim was my sales associate and worked with me from the beginning. When he hears the dealer was wanting to make deals on a single day, he didn't hesist More

by Watko91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalsas
Apr 18, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're thrilled to hear Tim was of such great assistance to you during your recent car buying experience! We'll be sure to pass your positive comments along to him. Thank you for choosing to do business here at Shuman and enjoy your new vehicle!

April 15, 2017

The most amazinf car buying experience Steve Hacker is amazing, he managed to work with me at every turn with respect to what i wanted and how to come to a deal that both of us were comfort More

by David Firemab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hacker
Apr 18, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for letting us know about your satisfaction regarding your car buying experience with Steve, David! He was happy to provide you with an informative and helpful service to ensure you were pleased with your purchase and visit. We appreciate you choosing to work with us and we hope you're enjoying your new vehicle!

April 14, 2017

excellant, fast and easy I have dealt with this dealership on several occasions. Always excellent service.Fast and easy.Answered all questions and got deal done without any More

by lberkal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Apr 18, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your great review! Mike is a great asset to our team and will appreciate your compliments. We're glad to hear everything went so smoothly; this is exactly what we strive for! Thanks for letting us know how we're doing!

April 13, 2017

New Jeep purchase I just picked up my new Jeep Wrangler Unlimited Rubicon. This is the second Jeep I have purchased from Shuman Chrysler Jeep and could not be more ple More

by Ruthann Tuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Apr 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the recommendation and review, Ruthann! It really means a lot to us that our customers are treated with the respect they come to deserve, so we're glad that Joe was able to provide that for your experience. Congratulations on your new Jeep Wrangler and welcome to the Shuman family!

April 12, 2017

Anthony Is the Man MR.MIO Me and My son went in to see Anthony at the dealer my son wanted a 2017 dodge ram we went to a couple dealers didn't find the best service or the best More

by Kam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Babby
Apr 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You are very welcome and thanks for the review and sharing your experience with us! We will definitely let Anthony know he is the man for finding your perfect car at the perfect price. If there is anything else you need, let us or Anthony know. Thanks!

April 12, 2017

Radio replacement Jeff, The man who worked so hard to get Syrius to cooperate. I was at my wits end but he managed to solve the problem.The radio works just fine no More

by old AMC guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad to hear that Jeff took care of your radio issue! Thank you for the great review, we appreciate it.

April 12, 2017

Great New Car Sales; Would not Recommend Used Car Sales Tara Mattson was a great salesperson. She was pleasant and helped with all my questions. She even delivered the car to my house and went over all th More

by caramia63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Mattson
Apr 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the review! We always go over all the features of the car with you so you can use it to its max potential. Congrats on your new car and we will see you again soon!

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