Back

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

Directions

By Type

Showing 5,929 reviews

April 03, 2017

It was easy and fun! I had such a great experience with this dealership and everyone who works there, but especially Tim D.! It was my first time ever looking for a car to More

by ic2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Delosso
Apr 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We love to hear that you got your dream car at Shuman CDJR! Tim was more than happy to help during your car buying experience. We hope you're enjoying your new Jeep Wrangler and come back to see us anytime!

April 03, 2017

Phenomenal Service MJ Shepard at Shuman Chrysler Jeep Service Center went above and beyond to fix my car and make sure it was road ready for my son's road test for his l More

by Clancyvball12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Shepard
Apr 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! It's great to know that MJ took good care of you and got your vehicle in top shape before your son's big test. The level of professionalism and courtesy that you mentioned is what we're all about. Thank you for the kind words and the excellent review!

April 03, 2017

Leasing Jeremy Cheaney did a fantastic job helping us with leasing a car. All of our questions were answered promptly and the entire process could not have go More

by Lynn Ruona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Apr 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hey Lynn, First off, thank you for your repeat business with us! It's great to know that we earned your business through excellent customer service. We're glad to hear that Jeremy took great care of you and answered all your questions along the way. Thank you for the great review, and congratulations on your new vehicle!

April 02, 2017

Service 3/29/17 Moved to area in 2002. Started getting my Chrysler serviced at Shuman. Found the Service Reps pleasant to work with. Mr. Robert Shuman has continued More

by Jerry One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wexlel
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for letting us know how we're doing, Jerry! We're so happy that you enjoy working with our team here in the Shuman service department and appreciate the customer first attitude they have. Thank you very much for your business over the years, and we look forward to working with you for many more to come!

April 02, 2017

2017 power wagon Worked with Garret great guy great service my wife and I were very impressed with him and the dealership we will be back to buy our Rubicon, thank you More

by Stw 5268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your awesome review! It is always wonderful to hear about the fantastic service our team members, like Garret, have provided. It was a pleasure doing business with you and your wife, and we're looking forward to working with you again for the purchase of your Rubicon!

April 01, 2017

Service Shuman has worked hard to improve on their service. For years I did not use them. They are clean, fast, efficient. Their staff is courteous. Mike More

by Kfteacup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weinstein, Mike
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're delighted our improvements to the service department have earned you back as our customer! It is important to Mike and the whole team to provide top-notch and efficient service during every visit so we're happy to hear that you appreciate it. Thank you very much for choosing Shuman, and we'll see you again soon!

April 01, 2017

New Lease I came in to look for a new lease. Met Garrett and was informed with different leasing options which ultimately led to me leasing my 2017 Patriot. Gar More

by Cbfrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Vizzini
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing about your wonderful experience working with Garrett! He is a fantastic member of our team and we're thrilled to hear about how he made the leasing process extremely easy for you. We appreciate your business and hope you'll let us know if we can help with anything else! Thanks!

March 31, 2017

Service M J Shepard did an excellent job of getting me in and out quickly for my service. Great Friendly place, I will return again for service. More

by Rick Michalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Shepard
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Rick, we cannot thank you enough for this amazing review! It makes happy knowing how well MJ took care of you and we hope you come back if you ever need anything else. Thanks again!

March 31, 2017

Anthony Babby was a great Sales representative Anthony babby was a great sales representative. He gave ma ll the information and details about my new 2017 Doge Ram. He tried to get me the best deal More

by Djamoua1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Babby
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear about your wonderful time with us! Thank you for the great review and we are glad that Anthony worked so well with you! Come back anytime!

March 31, 2017

Smooth transaction. Very smooth transaction. Did a lot online and questions were asked and answered via email. Saved a lot of time at the dealer. Help to view their in More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak-Sales
Apr 04, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear about your experience from beginning to end with us, Kathy. Thank you for the review and we hope you reach out if you need anything else!

...
176
...