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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

March 16, 2017

Make the customer happy! They always do what's right for the customer and make sure we leave happy. Quality is important to their service team. We will bring both Jeep vehicle More

by 4rishfans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Shepard
Mar 21, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear that! Thank you for letting us know how our service department is doing. Don't hesitate to give us a call if there is anything else we can do for you!

March 14, 2017

Great Experience with Jeremy! My husband and I couldn't be more pleased with Jeremy. He made the experience much less stressful than I anticipated. He was very down to earth and ne More

by michellecrammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Mar 16, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Michelle, we're glad to hear about your great car buying experience with Jeremy! It means a lot to us to know you were completely satisfied with the service you received. Thank you very much for doing business with us and enjoy your new car!

March 14, 2017

Pleasure working with Christine I recently leased my vehicle through Christine Jacobs. Her service and treatment of me throughout the entire transaction was exemplary. She always s More

by sterna33
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Jacobs
Mar 16, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks so much for sharing your positive feedback about Christine with us! We will make sure she hears your kind comments. We're glad to know you were provided with such an informative and timely car buying experience, as your satisfaction is important to us. We appreciate your business and hope you're loving your new car!

March 13, 2017

Fantanstic Experienece with Jeremy Great service, great follow up and drive to get the vehicle I wanted. Jeremy was great. And my wife could not be more pleased with the vehicle More

by SuzyQ55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Mar 16, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the excellent review! We are glad to hear that Jeremy was so great. Enjoy the new vehicle!

March 12, 2017

Great Experience Mike Weinsten was my sevice rep and he was top notch. Stopped here two years ago and felt like chopped liver. Thought I'd give them a second chance More

by oneadamse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weinstein
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your fantastic review about your service experience with Mike! We are thrilled that he was able to make your visit incredible by providing top notch service. Thanks for choosing Shuman Motors, and we're looking forward to making your future service experiences just as wonderful!

March 12, 2017

Service dept My Shepard assisted me when I came in for an oil change n tire rotation. Fast efficient service. Very friendly and gave me a great estimate of the More

by Nancy 14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Shepard
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your fantastic feedback, Nancy! It is wonderful to hear that MJ made your experience positive and provided fast, efficient service. We really enjoy having you as our customer and look forward to helping you with all your future car needs!

March 11, 2017

Raquel R I had the best experience at Shuman motors! Jake was awesome and made the experience that much better. The process was very fast as well. I highly rec More

by Raquel R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Williamson
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's wonderful to hear, Raquel! Thanks for sharing about your awesome experience working with Jake and for your high recommendation of our dealership. We really appreciate your business and hope you'll be back to work with us again!

March 10, 2017

Mike Liess-service advisor compliments. Mike Liess, Service Advisor at Shumann Chysler handled the recall on my Crossfire drivers airbag and did an excellent job. He also walked me thru the More

by Lexus8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liess
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad you had a great experience with Mike and our team! We'll always do our best to provide as much information to you as needed and make sure everything is taken care of promptly for you during your visit. Please let us know if you need anything else. Thank you!

March 10, 2017

Great Dealer Experience Fantastic experience from initial quote, to finance, through keys in hand. Justin was cordial, had a great sense of humor, and even walked my one year More

by Sensistarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were more than happy to help! Customer service is a top priority for our team and it's so good to hear you really enjoyed working with Justin to find that new ride your family had been looking for. Thank you!

March 10, 2017

Shuman Dealership: Customer First Shuman dealership is very customer oriented. The slogan "customer first" is a realty at Shuman's. My salesperson Tara Mattson was highly professional More

by AZ_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Mattson
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words! Our team is always working hard for you to make sure you have the best possible car-buying experience at our dealership. If there is ever anything you have questions about with your new ride, please don't hesitate to stop back in and we'll be here to help. Thanks again!

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