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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

March 09, 2017

Service Department Can't Thank Mike Weinstein enough and the entire service team at Shiman's of Walled Lake. Friendly and professional service everytime and they go tha More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
Mar 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It's always a pleasure, Tony, and we're pleased to hear that Mike was able to get everything taken care of for you on your car. Thank you for the great review!

March 08, 2017

Happy purchaser Vince was very helpful, he always responded quickly with answers to our questions and got us the best deal possible. Happy with the service here and o More

by CarGlide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad we could help! Customer service is very important to our team and we'll always do our best to make sure you have everything you need when you come in to work with us. Thank you!

March 08, 2017

Bought a new Charger for my son We had an excellent buying experience. Jeremy Cheaney was our sales person and did a great job taking care of us all and respecting my son and his opi More

by Jeffrey A Holscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your experience, Jeffrey! It was our pleasure to work with you and your son to find that new ride that's perfect for him. If either of you have any questions about the new Charger, please don't hesitate to stop back in and we'll be here to help. Thanks again!

March 07, 2017

Greg Jacobs was a pleasure to work with! I was interested in leasing a new truck and really liked the new Ram. After telling a friend, I was referred to Greg Jacobs and quickly found out why! More

by Brandon D Dicicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jacobs, Chris Brough
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Brandon, thank you for such wonderful feedback about your recent leasing experience! Greg and Chris were both glad to assist you and make sure you were completely satisfied with your experience. We appreciate you choosing to do business with us and are happy to hear you will be recommending us to others. Thank you and enjoy your new truck!

March 07, 2017

5th vehicle from Shuman and experience is better each time. This is our fifth vehicle purchased from Shuman and we will continue to return as happy customers. Each time has been a great experience dealing with More

by Jgc#6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We have sincerely appreciated your continued business and loyalty to our dealership! It's always a pleasure working with you and we're happy to do everything we can to ensure your complete satisfaction. Thank you for the excellent feedback and enjoy your new vehicle!

March 07, 2017

Excellent customer service! Used this dealership Service Department for 4 of our cars and have done for a long time. Always able to fit us in at short notice. More

by Lucy777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liess
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks so much for the positive feedback and for continuing to work with us! Your satisfaction means a lot to us and we're always glad to assist you with any of your automotive needs. We look forward to your next visit!

March 07, 2017

Service repair My driver's window on my 2016 Ram pickup is faulty. It was repaired twice at another dealership, but would still break again when frozen. I took it More

by Mistress462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein and Erik E.
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It was absolutely our pleasure to assist you and properly repair your truck's window! We're happy to hear you enjoyed your experience and we invite you to please let us know if we can be of any further assistance. Thank you for the kind feedback!

March 06, 2017

Awesome Dealership. This is a very refreshing dealership that is different from the others. Their techniques and strategies are not high pressure and you do not feel like More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney, Chuck Dufort
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are glad that you feel that way, Brooks! We always try to make the process of buying a new vehicle as smooth and easy as possible. Thank you for visiting us!

March 06, 2017

Great, efficient experience! I was very happy with my experience at Shuman. Garret responded to my online inquiry about a vehicle within a few minutes. He patiently and promptly a More

by Karen G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Vizzini
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your response, Karen! We are overjoyed to hear that you love your new Pacifica! We know that Garret will appreciate hearing how instrumental he was in creating a seamless buying experience for you. We are so glad that you found your way to Shuman and we thank you for your recommendation. Have a wonderful day!

March 06, 2017

Great Service We got a bad deal on a used Dodge Dart from another used car dealer. We decided to bring it to Shuman for service. It turned out to be a very good d More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Chris O.
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled that you brought your Dart in to us for service, Nancy! Mike and Chris are wonderful members of our Shuman team and they will be pleased to learn that you were so impressed with the level of service they provided you. Thank you for choosing Shuman for your service needs! It was a pleasure working with you!

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