
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
Filter Reviews by Keyword
By Type
Showing 5,929 reviews
Enjoyed our visit and left with a great car My wife and I drove past many other dealers and went to Shuman because we had less than desirable experience at other area dealerships. I had a stron My wife and I drove past many other dealers and went to Shuman because we had less than desirable experience at other area dealerships. I had a strong idea of what I wanted but it was based more on features than any particular vehicle. One overriding goal was to walk out with a great value and monthly cost less than my current lease. Nick Dalsasso was patient, professional and effective. I strongly recommend giving him a call. More
Stellar Performance ! Amy L. Did everything she said she would. Great communication, consistent follow-up. And best of all fantastic conclusion. Then.... perfect folllow Amy L. Did everything she said she would. Great communication, consistent follow-up. And best of all fantastic conclusion. Then.... perfect folllow through! Thank you - More
Another Great Experience My lease was about to expire so I called Steve Knapp to see what deals were currently out there. He gave me some ball parks over the phone and I told My lease was about to expire so I called Steve Knapp to see what deals were currently out there. He gave me some ball parks over the phone and I told him what I was interested in. Steve found good matches and had everything ready to test drive when me and my family arrived. I went in thinking I would lease a 300s due to the good rebates = low $. I liked the Ram 1500 best and Steve worked to get me a great deal which was so very close to the 300 payment that it was a no brainier. I use to hate going to dealers to buy a new car. Steve removes all the bad stuff like haggling on the price or the lame dealer moves like "like me go get my manger - really" or trying to sell you extra stuff you don't need. He works with multiple lease companies to get the prices low. His prices are good from the start and makes his money on repeat customers (like me). I will continue to take the 45 min drive once a year when I have a car due for turning in (I buy all my cars from him). Best prices and treats you right. The paper work at Shuman is also great. I hate sitting in the "finance manager's" office for 40 min signing lease documents like some dealers. At Shuman I spent only a few minutes at Steve's desk. So quick and easy. More
Great Service in Short Amount of Time My lease end was fast approaching and I was looking to get another vehicle in about a week's time. Vincent Rossi not only helped me secure a new vehic My lease end was fast approaching and I was looking to get another vehicle in about a week's time. Vincent Rossi not only helped me secure a new vehicle at a great deal, but he was very proactive and got it done quickly so I wouldn't miss out on what I wanted. He helped schedule the inspection for my old lease so I could take possession of my new one. He was very helpful and professional. More
knowledgeable, courteous and extremely patient My husband and I had been to several dealerships and were either ignored or given wrong information about the vehicles we considered buying. Shuman's My husband and I had been to several dealerships and were either ignored or given wrong information about the vehicles we considered buying. Shuman's was a completely different experience. A minute after entering the showroom, we were asked if we needed assistance and were directed to salesman Steve Knapp. He answered all our questions and took the time to consult with the service department about the possibility of having a spare tire kit added on to the Pacifica we intended to purchase. The kit was installed, and our Pacifica was ready to be picked up the following day. Steve thoroughly explained how all the features on our Pacifica worked and told us to call him immediately if we ran into any problems. We had not anticipated such a great buying experience, but we were very impressed from the time we walked in. More
Best car-buying experience EVER My car (from another dealership) broke down on a Monday morning. By Monday night, Nick Dalsasso had me in a much nicer car, totally loaded, for a much My car (from another dealership) broke down on a Monday morning. By Monday night, Nick Dalsasso had me in a much nicer car, totally loaded, for a much lower payment. It was the easiest transaction and took less than 30 minutes inside of the dealership for paperwork. I won't go anywhere else to purchase a car again. I am so glad that I was referred to Shuman by a co-worker! More
Exceptional Service We are new to the area, and this was our first experience with Shuman. John Ormsbee was our salesman. He was professional , polite, and attentive to We are new to the area, and this was our first experience with Shuman. John Ormsbee was our salesman. He was professional , polite, and attentive to our needs and made the leasing experience quick and painless. I can honestly say this was our best experience EVER at a dealership. We would definitely recommend Shuman. More
Great experience. Third vehicle from this dealership.....entire staff professional and courteous. Turned in my Ram truck... Our Salesman, Vincent Rossi, made the proces Third vehicle from this dealership.....entire staff professional and courteous. Turned in my Ram truck... Our Salesman, Vincent Rossi, made the process seamless.... answered all our questions, very knowledgeable....we have, and will continue, to tell our friends and family about Shuman!!! More
Vey good experience Jeremy Cheaney was just great to work with, very professional, helpful and understood just what I wanted. I will be recommending Jeremy to friends an Jeremy Cheaney was just great to work with, very professional, helpful and understood just what I wanted. I will be recommending Jeremy to friends and family. More
Flexible dealer for negotiation. Good dealer. The price was good comparing with other dealers in Michigan. I would recommend this dealer to friends. They have accomplished all the top Good dealer. The price was good comparing with other dealers in Michigan. I would recommend this dealer to friends. They have accomplished all the topics discussed during negotiation. More