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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

February 06, 2017

Amazing Customer Service Amazing Customer service, John Orsmbee is the best salesman you could ask for, very friendly very helpful. So happy with my lease from Shuman Chrysler More

by Josh Brogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Orsmbee
Feb 08, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share about your great buying experience with John and the Shuman Chrysler Dodge Jeep Ram team, Jackie and Josh! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad John could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

February 05, 2017

Make excellent business is part of the Sales people DNA! They always focus on a great customer experience providing a win-win relationship business respecting customer opinions and necessities. It was my ple More

by lgarrido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Feb 08, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much and it was a pleasure having you with us as well! If there's ever anything further our team can help you with, just give us a call and we'll be happy to assist. Congratulations on your new car!

February 03, 2017

Very Pleased With My Jeep Renegade Purchase Very happy and satisfied with my new Jeep purchase. Steve made the whole transaction simple and easy to complete along with his great customer service More

by jeepgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
Feb 07, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the awesome review, jeepgirl! We appreciate the 5-star rating and we are so glad you had a great experience. We hope you enjoy your Jeep Renegade! Steve, and all of us, look forward to seeing you again soon!

February 02, 2017

Love My Jeep I have been fortunate to buy/lease numerous vehicles from Shuman over many years and have always been pleased with my deal. Mike Yezak worked with me More

by PatA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Feb 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your awesome review, Pat! We are delighted that you had a comfortable and enjoyable experience working with Mike while finding your new Jeep Cherokee. It has been a pleasure working with you over the years and we look forward to seeing you again in the future!

February 02, 2017

New lease I am so happy with my lease agreement from Shuman Chrysler Dodge Jeep Ram. I was able to get all the features on my lease at a great price. My salesma More

by Marisa2818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Orsmbee
Feb 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing about your great experience working with John and for your wonderful recommendation, Marisa! We are glad that you were very happy with your lease, the features you received, and the price as well as the customer service you received. Please let us know if there is anything else we can do to help in the future!

February 02, 2017

I have NO COMPLAINTS I have never purchased a vehicle from Shuman but I came here on a regular basis for maintenance work and I always dealt with Mike W and because of the More

by Mena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK DALSASSO AND MIKE WEINSTEIN
Feb 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

This is wonderful to hear! We are thrilled that you have enjoyed your experiences here at Shuman because of the awesome customer service Mike and our team provided. Thank you very much for your business and we are looking forward to seeing you again in the future. Safe travels in your new Jeep Wrangler!

February 02, 2017

New Jeep Purchase I could not have been any happier with my recent Jeep purchase at Shuman!. Tim my salesmen guided me through this process and was very understanding More

by volocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Feb 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for letting us know about the fantastic job Tim did in helping you find your dream car! Going above and beyond for our customers is important to us because we want every customer to have a wonderful experience just like you. Congratulations on your new Jeep, and we hope you'll think of Shuman for all your future car needs!

February 01, 2017

Shuman Motor Team Excelent Entire Shuman Motor Team is excellent from Senior Management, Sales, Service Center. Purchased over 15 vehicles from this dealership and all vehicles More

by Hawley TH0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney and Joe Ziegler
Feb 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wow! Thank you so much for the incredible review! We love working with you and sincerely appreciate your years of business with us, in both our sales and service departments. Congratulations on your new Pacifica and we look forward to working with you again!

February 01, 2017

Fair Pricing for the Jeep Grand Cherokee This Jeep is the second vehicle we have purchased at Shuman- a minivan in fall of 2015 and now a Grand Cherokee in 2017. The salesman, Nick Dalsasso More

by NorthvilleMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Feb 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are happy that Nick and the rest of our sales staff provided you with an exceptional car-buying experience! We want to thank you for your continued loyalty to Shuman Chrysler Dodge Jeep Ram and congratulations on your new Grand Cherokee! We look forward to the opportunity to do business with you again!

January 31, 2017

Absolute Best! I have purchased or leased roughly 14 vehicles from Shuman Motors. I keep coming back because they treat me with respect and I never feel as though I More

by Mrs. R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Williamson
Feb 01, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Mrs. R, wow, thank you for this incredible review! We cannot say enough how much your continued loyalty to Shuman means to us. It truly is a testament to the hard work we put in for our guests. You are a valued member of our community and we look forward to continuing to work with you in the future. Have a fantastic day!

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