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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

January 03, 2017

Great experience. The salesman and other personnel were extremely friendly and helpful. I never once felt pressured. Looked at and test drove the vehicle without any is More

by Scott Rappley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much, Scott! When you approached our team, they were happy to work with you in getting you the car you wanted. We're glad to hear that you're enjoying your new car and appreciate your great compliments. Congratulations!

January 03, 2017

Timothy Dalsasso is the man! Tim was able to work with me and get my dream 2017 Jeep Grand Cherokee in a period of 24 hours! He was quick to respond, honest, straight forward an More

by Jennifer Marinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalsasso
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

How great! Tim's very excellent at helping our customers find the right match for their needs and he'll be very appreciative to hear that you enjoyed purchasing your Grand Cherokee with him. If there's ever anything further our staff can help you with, just give us a call and we'll be sure to get it taken care of. Congratulations and welcome to the Shuman family!

January 02, 2017

Very accomadating and anxious to keep a customer I recently traded in my lease car (from Shuman) and wanted specifics on my new vehicle. My salesman and the sales manager worked hard to meet my need More

by lldu4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicels and the sales manager (wasn't sure his name)
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It's great to hear that you had such a positive experience with us. Our sales team believes that the buying process should be easy and transparent from start to finish, so it's good to know that you found our sales and finance teams easy to work with. We appreciate the excellent review!

January 02, 2017

Shuman Again! Over the x-mas holiday break my wife and I closed two deals on a Pacifica and Jeep Grand Cherokee to make it 5 vehicles and counting. Jeremy Cheaney More

by elgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hey Eugene, We sincerely appreciate your repeated business with us. It's great to hear that Jeremy delivered the excellent customer service that you deserve. Thank you for the glowing review, and congratulations on your new Pacifica and Grand Cherokee!

January 02, 2017

Awesome dealer experience! I highly recommend Nick Dalsasso at Shuman! He worked so hard to find us a car we liked. We will definitely buy from him the next time. More

by Amy Edney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We appreciate the recommendation, Amy! It's great to hear that Nick got you in the right vehicle. Thank you for the excellent review, and congratulations on your new vehicle! We look forward to seeing you again down the line.

January 02, 2017

Fantastic Experience Once again my husband and I chose to buy our car(s) from Shuman, specifically Jeremy Cheaney. It's a no hassle, completely transparent process and it More

by mycgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hey Michelle, Thank you so much for choosing us again for your family's next vehicles. It's great to hear that Jeremy treated you with the professionalism that you deserve. We sincerely appreciate the positive review, and congratulations on your new Pacifica! We know you'll love it.

January 01, 2017

Excellent Buying Process From the beginning process to the conclusion, it was great and enjoyable. Jeremy was able to help select and obtain from another dealership the Chr More

by novacknovi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney, salesman and Chris Quackenbush, finance
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy to hear about the excellent car buying experience Jeremy provided you from beginning to end! It was his pleasure to find exactly what you were looking for to ensure your satisfaction. We truly appreciate your business and hope you're enjoying your new Chrysler Pacifica!

January 01, 2017

Amazing customer service We walked into Shuman without knowing much about the purchasing process. Nick's easy going approach not only helped us to understand which cars we wer More

by newcar9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It means a lot to us to hear about the helpful and informative service Nick provided you during your recent car buying experience. We're glad to know our team is delivering the great customer service and deals that we aim for. Your business is appreciated and we look forward to your future visits. Thank you, also, for recommending our dealership to others!

January 01, 2017

Lease of a vehicle Amy Luoma was wonderful to work with. I spoke with her on a Wednesday and returned my old leased vehicle and picked up my new one the next afternoon. More

by DebbieH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Louma
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're thrilled to hear about your satisfaction with your recent visit to our dealership, Debbie, and are happy to know we will have the chance to work with you again in the future! Thank you very much for the kind feedback about Amy and enjoy your new vehicle!

December 30, 2016

Great service, customer oriented, clear and prompt! This was my fifth or sixth experience with this dealership and every time has been great! This latest time I worked with Scott McHale in sales and th More

by P.D.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott McHale, Steve Smith
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy you have enjoyed your experiences with our team, as they have enjoyed working with you, as well! Your continued business means a lot to us and we're always happy to provide you with the best possible customer service. Thank you very much for choosing to do business with us and we look forward to next time!

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