Back

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

Directions

By Type

Showing 5,930 reviews

December 30, 2016

Great service, customer oriented, clear and prompt! This was my fifth or sixth experience with this dealership and every time has been great! This latest time I worked with Scott McHale in sales and th More

by P.D.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott McHale, Steve Smith
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy you have enjoyed your experiences with our team, as they have enjoyed working with you, as well! Your continued business means a lot to us and we're always happy to provide you with the best possible customer service. Thank you very much for choosing to do business with us and we look forward to next time!

December 30, 2016

Fun, easy. Doing business is fun and easy at Shuman. At Shuman, there's a family feeling rather than a group of salespeople looking to make their quotas. Justi More

by Trailhawk 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Justin and our team at Shuman have sincerely appreciated your continued business and loyalty to our dealership. It's wonderful to hear you always have a simple and pleasant car buying experience with us, as that's what we strive for. Thanks so much for the feedback and congrats on the purchase of your new vehicle!

December 30, 2016

Jeep Compass Tim was great and easy to work with I would recommend a friend to come and work with him in the future. Thank you for all your help. More

by Jake Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We appreciate your positive feedback about Tim, Jake! We're happy you had a great experience and would recommend us to others. Thank you for working with us and enjoy your new Compass!

December 30, 2016

Awesome experience As a first time car buyer, I was made to feel very comfortable. Justin Davis was so helpful and considerate. He helped me through the whole process, a More

by grace dorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Congrats on the purchase of your first new car, Grace! It means a lot to us that you chose to have your first buying experience with our dealership. Justin was more than happy to assist you and make sure you had a great visit. Thank you and enjoy your new Wrangler!

December 30, 2016

Excellent used car sales. We have purchased two used cars from Shuman with Sarge. I would highly recommend Sarge and Shuman when looking for a used car. More

by Duncans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge Roberts, Steve Smith
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for providing us with your great feedback! We're glad you have been completely satisfied with your used car buying experiences, as we have appreciated your continued business. Please let us know if we can be of any further assistance in the future!

December 30, 2016

Big Horn Ram Lease at a good Price Chuck DeFort and John Ormsbee were great to deal with in getting a 2017 Ram lease. I turned in a Ram early and they took care of the remaining lease. More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck DeFort, John Ormsbee
Jan 05, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for leasing your Ram here at Shuman, Brian! Chuck and John were glad to assist you and make sure the process went smoothly. We appreciate your business and feedback!

December 29, 2016

Very Helpful They helped me figure out that my car part was on recall. They repaired my vehicle very quickly. The staff was very understanding and friendly. Highl More

by CJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Gjon Papaj
Dec 30, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are delighted that our service team took wonderful care of you and your car! Thank you for sharing about your quick and excellent experience here at Shuman Chrysler Dodge Jeep Ram. We look forward to working with you again for any future service needs!

December 29, 2016

Fast helpful service They ordered the part that was out of stock with the vendor, and expediated. It showed up 4 days earlier then the original tracking number. Schedule More

by Kerry Fife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ulivi
Jan 03, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Hi Kerry, thanks for your 5-star review! We are glad that Steve was able to provide such great customer service and complete the recall work on your car. We hope to see you at our dealership for any future maintenance you may need. Thanks for choosing Shuman CDJR SRT!

December 29, 2016

Great Service Great Deal Great Vehicle! After a bad accident less than two weeks before Christmas, I called Joe Nicles at Shuman. Within a few days my new 2017 Journey was delivered to my ho More

by MargaretLong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Dec 30, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were happy to help you get back on the road quickly, Margaret! Thank you for telling us about the fantastic service Joe provided so your third purchase could be just as good as the first two. We appreciate your business and wish you safe travels in your new Journey!

December 29, 2016

How buying from a dealership should be. By the time I had gotten to the dealership, the car I was interested in had sold. Justin Davis went above and beyond to locate another jeep optioned a More

by Rstage2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Dec 30, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your wonderful comments about your buying experience! Justin is a fantastic member of our team and we are proud that he went above and beyond to get another Jeep in the same color for you. We appreciate your business, and we're happy that you were very pleased with the entire buying process. Please let us know how we can with any future car needs!

...
198
...