LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great service Amy was very helpful and informative in answering all of my questions as a first time leaser. While calling around to different dealerships, she was b Amy was very helpful and informative in answering all of my questions as a first time leaser. While calling around to different dealerships, she was by far the most understanding and engaged in my situation, which is why I ended up giving the dealership my business. After matching a deal that I found at another dealership, she worked with me well past business hours to allow me to be able to sign a lease the very next morning seeing as my car was totaled and i was in need of transportation very quickly. Her great service is the main reason I decided to lease from this specific dealership over the other dealership offering the exact same deal. More

Great Experience My experience at Shuman's was timely and wonderful. My salesman, Tim Dalassao went above and beyond to make my experience easy. He helped me through My experience at Shuman's was timely and wonderful. My salesman, Tim Dalassao went above and beyond to make my experience easy. He helped me through the process of purchasing a new vehicle and I would highly recommend him. I apppreciated his efforts and Shuman''s towards my behalf. More

purchase of car went excellent Nick did an excellent job for my purchase of a ram truck. I have been looking for some time now and I was very very satifsfied with the services he p Nick did an excellent job for my purchase of a ram truck. I have been looking for some time now and I was very very satifsfied with the services he provided, thanks again More

Easy and quick Needed my key fob batteries replaced. They were very nice and replaced them quickly so that I was on my way again in no time. This was a warranty rep Needed my key fob batteries replaced. They were very nice and replaced them quickly so that I was on my way again in no time. This was a warranty repair. More

Tire problem. While getting gas at the station across from the dealership I realized one of my tires was going flat as I looked at it. Going into panic-mode I call While getting gas at the station across from the dealership I realized one of my tires was going flat as I looked at it. Going into panic-mode I called Mike W. saying I was coming in right there and then! Recognizing my state-of-mind, Mike said "Now calm down Mickey. We're here and what's ever wrong, we'll fix it." When I pulled into the service bay seconds later, Mike W., G. Jon, AND Joe Z. jumped into action, and within minutes I was back on the road! This type of treatment is not unusual for these men or this Service Center. It's the best Service Center ever - with the best crew ever! I've been buying my cars and using this service department for well over 30 years (and will continue to do so) because of people like Mike W., G. Jon, and Joe Z. (and Jackie, Chris, I could go and on). I love my baby "Big Red" (300C) and I love this Dealership!! More

Perfect! Nick at this dealership went above and beyond. He got me the exact vehicle I wanted (interior/exterior color, luxury grp., safety grp., tow package, Nick at this dealership went above and beyond. He got me the exact vehicle I wanted (interior/exterior color, luxury grp., safety grp., tow package, etc.). He also got me a great price, negotiated fairly on both new vehicle and trade-in. Was easy to work with - no high-pressure. Very happy with overall experience! More

Purchased a Jeep Grand Cherokee Limited Sarge, was personable, professional and a pleasure to deal with! The vehicle was inspected, repaired, prepared and cleaned like new! Purchase process Sarge, was personable, professional and a pleasure to deal with! The vehicle was inspected, repaired, prepared and cleaned like new! Purchase process was smooth and pain free. God Bless! More

Very Satisfied! Sarge was very easy to work with and delivered on our agreement. I was very satisfied with my experience working with Shuman Chrysler Dodge Jeep Ram. Sarge was very easy to work with and delivered on our agreement. I was very satisfied with my experience working with Shuman Chrysler Dodge Jeep Ram. More

I couldn't have been happier I'm almost 30 and I've owned 5 cars so far. I've never had the greatest experience with dealerships. I walked in to Shuman fingers crossed that it wou I'm almost 30 and I've owned 5 cars so far. I've never had the greatest experience with dealerships. I walked in to Shuman fingers crossed that it wouldn't be like all the rest and I was pleasantly surprised. Christine was everything I needed and more. She went above and beyond to do lots of research on options and choices. Christine was very much more worried about making sure I was in the best Jeep that fit my personalty and budget than just getting a sale.I will most certainly going back to her for all my auto needs and make sure to refer people to her when I talk about how much I love my new Compass. More

Great experience! Christine really helped me make an educated decision. I wasn't sure if I was ready to switch from Ford as I has a lease loyal bonus. Christine went ov Christine really helped me make an educated decision. I wasn't sure if I was ready to switch from Ford as I has a lease loyal bonus. Christine went over the different vehicles that she thought I might like. She worked with me to get rid of the Ford early and get my payments where I wanted them. I am very happy with my choice! More