LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

2019 grand cherokee purchase: sales person Mike Yezak Requested vehicle was not in Shuman inventory, Mike was able to bring in vehicle from another dealer. Purchase went very well, 5 stars for Mike Yezak Requested vehicle was not in Shuman inventory, Mike was able to bring in vehicle from another dealer. Purchase went very well, 5 stars for Mike Yezak More

Lease of a 2019 Ram 1500 Great lease experience. Sales consultant was Jonas Diaz and he did a great job. Negotiated with me for my lease pricing agreement. Scheduled our a Great lease experience. Sales consultant was Jonas Diaz and he did a great job. Negotiated with me for my lease pricing agreement. Scheduled our agreement and followed the schedule. High tech agreement board for all signatures online. GREAT. More

Exceptional Customer Service From the moment I entered Shuman the staff was welcoming and everyone was friendly. Mr Myers was patient, accommodating and highly knowledgeable. I From the moment I entered Shuman the staff was welcoming and everyone was friendly. Mr Myers was patient, accommodating and highly knowledgeable. I recommended Shuman. More

Excellent service I hadn't bought a new vehicle in 18 years and did not know what to expect. I thought it would be a high pressure nightmare but, to my surprise, it was I hadn't bought a new vehicle in 18 years and did not know what to expect. I thought it would be a high pressure nightmare but, to my surprise, it was actually a very pleasant experience. My salesman, Allen Myers, was super efficient. He helped me every step of the way. He answered my questions promptly and anticipated what I might have questions about or what I might need to know. I would recommend Allen Myers and Shuman Motor Sales to friends and family. It was painless. More

Excellent Service Allen Myer was such a pleasure. He explained very thing to me on my new vehicle. I will recomend my family and friends to him. Allen Myer was such a pleasure. He explained very thing to me on my new vehicle. I will recomend my family and friends to him. More

Fast Service Department I needed an oil change and update on my car. I was in and out the door within 45 minutes. Extremely fast service, great customer service and free donu I needed an oil change and update on my car. I was in and out the door within 45 minutes. Extremely fast service, great customer service and free donut for my kid. Can’t ask for better service than that. More

John Xia John is an excellent salesman. He is very personable, very thorough, and extremely patient. He went out to our new vehicle to show us the different John is an excellent salesman. He is very personable, very thorough, and extremely patient. He went out to our new vehicle to show us the different new features...especially how to use a GPS system through our phone. More

Best dealership and sales staff around Gave my salesman an almost impossible task, but Allen came through, he did job in a very short period of time. This is the 7th vehicle from Shuman, a Gave my salesman an almost impossible task, but Allen came through, he did job in a very short period of time. This is the 7th vehicle from Shuman, an will not be the last, we will be going there as long as possible... More

Excellent Service Shuman continues to provide the best in vehicle problem resolution. My service adviser, Mike Weinstein, has ensured that all my vehicle defects have Shuman continues to provide the best in vehicle problem resolution. My service adviser, Mike Weinstein, has ensured that all my vehicle defects have been successfully addressed in my 9 years of dealing with him. Mike has taken whatever steps necessary to correct my issues, sometimes even involving the factory when necessary. :Mike is the best in the business. More

Service department rweview Mr Shuman I have been a customer of your store for 30+ years. Sometimes as a Chrysler lessee and in the past few years as a dealer lessee. I rescen Mr Shuman I have been a customer of your store for 30+ years. Sometimes as a Chrysler lessee and in the past few years as a dealer lessee. I rescently purchased my lease car, Dodge Journey, and had it serviced yesterday. I have to say that my interface with your service department has always been great and I think it is because I have been dealing with one guy for years and I want to call him out. Mike Weinstein is a great service rep. and is a wonderful guy. I think he is a real value to your store and an asset to the Chrysler/Jeep brand as a whole. He is quiet and has real professional approach to the business and really delivers the goods to your customers. He makes me feel as though I am HIS customer not just a guy with troubles to fix. Thanks for all you do for me and the brands you represent. Tom Radford More