LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Excellent Experience What an incredible & positive experience we just had in buying a 2016 Dodge Journey. Tim Dalsasso, our Sales & Leasing Consultant was extremely knowl What an incredible & positive experience we just had in buying a 2016 Dodge Journey. Tim Dalsasso, our Sales & Leasing Consultant was extremely knowledgeable about not only the extensive inventory but of the leasing process. He was very patient and reviewed objectively the xxxxxxand con's on the different aspects of the vehicles we were considering and the leasing plans. The entire time we felt that Tim was truly listening to what we really wanted and made suggestions to meet our wants & wishes. The Journey is a perfect match for our needs and wants in a new vehicle. We definitely plan on returning to Shuman Dodge-Jeep Dealership and to Tim for any purchases in the future. We love our new car and would highly recommend Shuman Dealership! More

It was an easy and smooth experience. To ingorage the new employee who did good job and was very nice. I also felt comfortable in the dealer and had an experience that was much better than To ingorage the new employee who did good job and was very nice. I also felt comfortable in the dealer and had an experience that was much better than I had with other dealers. Thanks. More

Excellent customer service! We just purchased a Jeep Renegade and worked with salesman Steve Hacker. Steve went above and beyond to help us with an unusual situation. He answered We just purchased a Jeep Renegade and worked with salesman Steve Hacker. Steve went above and beyond to help us with an unusual situation. He answered numerous phone calls and emails promptly, and even helped us after business hours so we could get our paperwork signed before an out of town trip. The only reason I didn't post 5 stars is because when I first came to the dealership I walked around for a while before anyone approached me to help (Steve was out pulling a car around). it felt a little awkward. More

Great experience This is the first time I have done business with Shuman (Leased a Cherokee in September 2015) and based on the friendly and attentive sales and servi This is the first time I have done business with Shuman (Leased a Cherokee in September 2015) and based on the friendly and attentive sales and service personnel, I plan to continue the relationship. The salesperson, Justin Davis, went out of his way to assist my wife and I with the lease and review of the Cherokee's operations. More

Great Experience Everyone involved in my purchase tried to make it a great experience, finance department did a great job and very helpful. I really want to thank my s Everyone involved in my purchase tried to make it a great experience, finance department did a great job and very helpful. I really want to thank my salesman Nick Dalsasso, what a great kid. More

Ram 1500 Lease Shuman did not have the color andoptions I was looking for in stock but they did a search and found what I was looking for. They had it shipped in a Shuman did not have the color andoptions I was looking for in stock but they did a search and found what I was looking for. They had it shipped in a couple of days and I was able to get the special rebates and savings that where expiring at the end of January. More

Great Experience Today I signed a lease on a Town and Country. This is the third vehicle I have leased from Shuman. I have always received a good price, great customer Today I signed a lease on a Town and Country. This is the third vehicle I have leased from Shuman. I have always received a good price, great customer service and a very satisfying experience. My salesman, Rob Schan, went to great lengths to insure that I had all the information and tools needed to make my decision and to speed the process to conclusion. I would wholeheartedly recommend this dealership and Rob to everybody I know. More

Repeat Customer My husband had purchased a Dodge Dart Jan 2014. Tim D. was his salesman and since he was so happy with his 1st experience, we knew there was no one be My husband had purchased a Dodge Dart Jan 2014. Tim D. was his salesman and since he was so happy with his 1st experience, we knew there was no one better to help me get a vehicle of my own. Back in 2014 we had a specific financial situation that Tim was very sensitive to. It showed great customer service that two years later he remembered us. He fit me with a beautiful 2016 Jeep Cherokee. I could not be happier!! More

BEST DEALERSHIP AROUND Originally I was going to buy my car from a different dealership but they couldn't find my car so I decided to look else where... We met Wyman and he Originally I was going to buy my car from a different dealership but they couldn't find my car so I decided to look else where... We met Wyman and he treated us exactly how someone wants to be treated plus he gave us a better deal than the other dealership. He explained how long it was going to take at the most three days to have the cars here but he actually called the second day. It was an amazing experience everyone was so nice. More

Get what you pay for. Steve Knapp highly recommended. Knows what he's talking about and what he's doing. When I go to a dealership. And I'm about to spend 50k on a car. Steve Knapp highly recommended. Knows what he's talking about and what he's doing. When I go to a dealership. And I'm about to spend 50k on a car. I expect to get whatever I want. Other delar ships have told me oh yeah. You can go and do that after you buy the car bla bla bla. Come to this dealership. You want something. They get it done for you. As long as you have the money for it. They make it happen. Brand new 2016 Wrangeler Rubicon Hard Rock. Custom built to my liking. Straight from the factory. More