Back

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

Directions

By Type

Showing 5,929 reviews

December 09, 2015

Ask for Noah spurlock Noah spurlock is the best salesman I ever came across in my whole life he is the most reasonable guy to close a deal with ask for him!! More

by AndrewGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah spurlock
Dec 10, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so happy that Noah was able to make your recent purchase enjoyable, Andrew! We hope you love your new vehicle and will come back to visit all of us again soon! Thank you!

December 08, 2015

Disappointment I expected a certain level of customer service after being a loyal customer for over 15 years and this buying experience was not the case. Do not p More

by raubry63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Delsasso, Chuck Dufort
Dec 11, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to submit your comments. Yes you have been a Great customer for many years and we very much appreciate your continued support. I’m very sorry this last buying experience was anything less than favorable. This was certainly not our intention. We are very concerned about your comments and would like to discuss them further. We will be reaching out to you in the next couple days to listen to your concerns and hopefully put your mind at ease that we want nothing more than to make you a happy and satisfied customer again. Again, I apologize for your concerns and look forward to helping you in the future. Sincerely, Joe Zeigler General Manager Shuman Chrysler Dodge Jeep Ram

December 08, 2015

Excellent staff at Shuman Picked up a 2016 Ram 1500. Our salesman Greg Tomllinson was great. Highly recomend Greg and the staff at Shuman. Looking for new vehicle go see them y More

by jason88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tomllinson
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We appreciate this recommendation and those great ratings, Jason! We hope you love your new Ram and we look forward to doing business with you again in the future. Give us a call if we can help with anything else!

December 07, 2015

Great buying experience Working with Mike Z, my sales guy, Chris B, the GM and Chris Q, the finance guy was nothing short of spectacular. I have purchase many other vehicles More

by jbknw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Z, Chris B and Chris Q
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for these kind comments and recommendations! Our team takes your satisfaction very seriously and we are so happy you had a pleasant experience. Enjoy your new vehicle and come back to visit us again soon!

December 07, 2015

Great experience I recently leased a 2016 jeep cherokee from Doug at shumans. It was a great experience and Doug was a pleasure to work with. His product knowledge and More

by Hehatemefrisbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ruby
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are glad your recent visit in our sales department went so smoothly and pleasantly! Doug is an important member of our team and we are happy you had a great experience with him. Don't hesitate to call us if we can help with anything else!

December 07, 2015

Exellent experience It was pleasure to work with salesman and absolutely nice atitude from all personal at dealership. Defenetely recommended to my friends to come and More

by Sibiryak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Williamson
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we love to hear! Thank you for sharing your experience and for choosing Shuman Chrysler Dodge Jeep Ram for your purchase. Come back to see us again in the future!

December 06, 2015

Great Experience I would recommend this dealership to anyone; and the Salesperson Jeremy was a pleasure to work with. The service area at Shuman's is also Excellent More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so glad you can count on our team for all of your vehicle needs, Bob! Thank you for sharing your thoughts about our sales and service departments and for leaving us those fantastic ratings! We look forward to next time! Thanks again!

December 04, 2015

2016 Jeep Wrangler Lease I recently leased a 2016 Jeep Wrangler from Shuman Chrysler Dodge Jeep Ram. My sales & leasing consultant, Jeremy Cheaney, was great. Easy going. Easy More

by armst228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for these kind words and incredible ratings! We appreciate your recommendation and are so glad Jeremy and the team made your recent leasing process go smoothly. Enjoy your Wrangler and let us know if we can help with anything else!

December 04, 2015

Great experience getting a new car! Everyone at Shuman was very nice and helpful, especially my sales man Gregg Tomlinson. He went over all of my options and was extremely patient as I a More

by Teach31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Tomlinson
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so happy to hear this! Thank you for choosing Shuman Chrysler Doge Jeep Ram for your purchase. We are delighted that Gregg answered all your questions and helped you get such a great vehicle! We hope to see you again in the future!

December 03, 2015

Personal attention to my needs Extremely helpful solving my problem. Can't thank Jeremy and joe enough for quick response to my needs. They went out of there way to ensure the safet More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ziegler and Jeremy Cheaney
Dec 09, 2015 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We take your safety and satisfaction very seriously and are so glad our team was able to meet your needs and make the process pleasant, Don! Thank you for providing this feedback and for leaving us those fantastic ratings! Don't hesitate to contact us if we can help with anything else!

...
295
...