LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

amazing customer service. very friendly and helpful Jeremy was extremely helpful in selecting my new car for lease. he made it very easy for me and I would highly recommend to anyone. Jeremy was extremely helpful in selecting my new car for lease. he made it very easy for me and I would highly recommend to anyone. More

ASK for Jason Carlock Jason Carlock @ Shuman is an easy going non pushy salesperson. That I enjoyed dealing with. He went over all my options, leasing vs. buying. Made Jason Carlock @ Shuman is an easy going non pushy salesperson. That I enjoyed dealing with. He went over all my options, leasing vs. buying. Made sure I received all my discounts. And strongly recommended the tire and wheel warranty. Since that is what attracted me to my Jeep. I felt he was honestly looking out for my best interests. He gave me guidance upon delivery, as to how easily the tops are removed. Then called a day later to Thank me, and let me know he is available, should I have any questions or problems. I would definitely deal with Jason again, and believe you should too. More

Amazing customer service Our sales consultant, Jeremy Cheaney, did an outstanding job for us. He was friendly and so helpful throughout our car buying process. He even returne Our sales consultant, Jeremy Cheaney, did an outstanding job for us. He was friendly and so helpful throughout our car buying process. He even returned calls after hours on his personal time to make sure things were going smoothly for us. Whenever we came upon an obstacle Jeremy not only found a way to help us out but took care of it for us so we didn't have to worry about anything. We bought a car from him in 2011 and despite our move to a different part of the metro area we came back to Jeremy four years later to purchase our next car due to his excellent customer service. He also made sure I was getting the best price and applicable discounts. More

danny hami Danny Hami provided excellent service and made the purchase of my vehicle quite easy, as a result of my experience I will recommend Hami as well as Sh Danny Hami provided excellent service and made the purchase of my vehicle quite easy, as a result of my experience I will recommend Hami as well as Shuman to friends interested in purchasing a Chrysler or Jeep product. More

Amazing Service! I would like to express my satisfaction during my experience at Shuman. The staff was friendly and courteous during my entire experience. However Doug I would like to express my satisfaction during my experience at Shuman. The staff was friendly and courteous during my entire experience. However Doug Ruby was absolutely phenomenal. I got what I needed! You can count on Doug and SHuman. More

Re-leased a Journey Thank you Tim Dalsasso, I hope I wasn't too big of a pita....lol You made the transfer of my old vehicle to my new vehicle seamless! Loved that you Thank you Tim Dalsasso, I hope I wasn't too big of a pita....lol You made the transfer of my old vehicle to my new vehicle seamless! Loved that you were able to come to my office for me to sign the paperwork, such great customer service. Chris Brough on the other hand, no shots at the bar....... What??????, maybe next time you visit me Tim we will have a quick cocktail but don't tell Chris. Only kidding Chris, I would never lead your employees a-stray. Seriously though, I'm in the customer service world and having Tim drop off my car to my office really deserves a big kudos to Shuman. What do you think I tell people when they ask me where I bought my car? From Tim at Shuman, go see him, he took great care of me. See you in 2 years, Tim! More

Great service & love the van Sarge is an excellent salesmen with absolute integrity. Helped me & my wife and had answers for all our questions. I've called him twice since purcha Sarge is an excellent salesmen with absolute integrity. Helped me & my wife and had answers for all our questions. I've called him twice since purchasing van, and has been nothing less then helpful. More

Leased a Jeep Patriot Was looking to find a cheap lease on a new car, after checking multiple dealerships Bryan was able to get me the best offer. He was open about pricin Was looking to find a cheap lease on a new car, after checking multiple dealerships Bryan was able to get me the best offer. He was open about pricing and the differences between the various options, as well as working to reduce the price in whatever way he could. I couldn't recommend him more highly. When he was busy with other customers other employees at the dealership were very helpful and quick to answer questions. The entire experience was great, and I will be going back for any future needs. More

Speedy service Just went in to have batteries put in my keyless entry, as I was being warned that the battery was low. I expected to have to wait while they did it. Just went in to have batteries put in my keyless entry, as I was being warned that the battery was low. I expected to have to wait while they did it. Rick assured me I could just sit in my car and they would have it in a few minutes. He was right. He then offered to run my car through the car wash. Within about 5 minutes I was on my way and very appreciative. Thanks Rick!! More

Fast, easy and great service! Interested in a new 2015 Jeep Grand Cherokee Limited and they had exactly what I was looking for. The service was very thorough with my requirements Interested in a new 2015 Jeep Grand Cherokee Limited and they had exactly what I was looking for. The service was very thorough with my requirements I had for purchasing the Jeep and they met them exactly and also were able to accommodate my nice-to-haves on the vehicle. Also met within my price range I was looking to pay. More