LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great service for a great car! I visited the dealership to purchase a new vehicle. Mike Yezak helped throughout the process by providing great help. From the first day Mike was very I visited the dealership to purchase a new vehicle. Mike Yezak helped throughout the process by providing great help. From the first day Mike was very honest and transparent. He educated me about the leasing process and didn't hide any fees. Buying a car can be such a hassle but Mike made this process such a breeze. I love my new 2014 Dodge Journey R/T and Mike made sure I was satisfied with the car and the price I paid for it. I already recommended Shuman dealership to my friends and family, especially Mike for the exceptional service he provided. More

Chad was friendly and well prepared I spoke with Chad a few times on the phone and let him know what I was looking for. He was prepared for me when I arrived with all the information I I spoke with Chad a few times on the phone and let him know what I was looking for. He was prepared for me when I arrived with all the information I needed and had a few Jeep Cherokees selected for me to look at. He was able to find the exact vehicle I wanted in just the right color. More

Great Experience The overall experience was great at Shuman Chrysler Dodge. Chad gave us great customer service. Everything was done over phone before ever stepping fo The overall experience was great at Shuman Chrysler Dodge. Chad gave us great customer service. Everything was done over phone before ever stepping foot in dealer and the process went very smoothly. I showed up to pick my new Ram and signed the dotted line and was on my way. Defiantly will be going back. More

Bought a new Jeep Cherokee Liited I was lucky to find Shuman Jeep, as I was looking to buy a new Jeep Cherokee and had no luck with a couple of Jeep Dealerships. After several weeks o I was lucky to find Shuman Jeep, as I was looking to buy a new Jeep Cherokee and had no luck with a couple of Jeep Dealerships. After several weeks of shopping I found Shuman Jeep and began email conversation with Mike Yezak. He understood my needs and price point I was hoping satisfy. Very pleasant experience dealing with Mike. We finally brought our trade in on a Saturday morning and the whole experience, in all aspects, went as well as a buying a new car could. I got a good price for my trade-in. I never felt pressured, and was comfortable in the showroom. We got the deal we felt was very fare, and now are enjoying our new Jeep Cherokee Limited. I have bought many new cars in my lifetime, and it has always been torture to go through the process. Not this time. More

Rick Ralls - no games, great salesman Rick went above and beyond to not only get us a great deal, but also price matched without question, recommended a higher trim model at a lower price, Rick went above and beyond to not only get us a great deal, but also price matched without question, recommended a higher trim model at a lower price, made the entire process easy and even took care of a issue by coming to my work to pick up the car and left me a loaner free of charge. I would give him 10 stars if there was that rating. Once this lease is over with, we will go back to him again and again. More

Best Salesman/Bill Christy I just leased a Jeep Patriot from Shuman Chrysler Jeep in Walled Lake, Michigan. I had an excellent experience through the whole process. Bill Chr I just leased a Jeep Patriot from Shuman Chrysler Jeep in Walled Lake, Michigan. I had an excellent experience through the whole process. Bill Christy was my salesman and treated me in a warm and friendly way. He was very thorough and professional in answering any questions or concerns I had. I will definitly recommend both Bill and Shumans to my family and friends. More

Helpful Cheryl was very helpful, willing to check on all of our concerns and questions, and willing to come in to deliver a vehicle on her day off. Cheryl was very helpful, willing to check on all of our concerns and questions, and willing to come in to deliver a vehicle on her day off. More

2014 Jeep Wrangler Unlimited I've had some less than pleasant experiences with other dealerships but I was amazed at how it easy it was working with Mike and the crew at Shuman. I've had some less than pleasant experiences with other dealerships but I was amazed at how it easy it was working with Mike and the crew at Shuman. It was a low-pressure experience and I feel that it was a fair deal for everyone involved. One area that I will single out as being a real positive was communication. Mike did a great job of communicating prior to the sale and then after the Jeep was ordered. I live about an hour away from Shuman and I wouldn't hesitate to go back to the dealership and buy another vehicle from Mike. More

Lease of Grand Cherokee Mike offered/found incentives that another dealer I visited did not find. The leasing experience was not at all painful. I will look to purchase our n Mike offered/found incentives that another dealer I visited did not find. The leasing experience was not at all painful. I will look to purchase our next Jeep/Dodge/Chrysler from him. More

Very helpful Great sales staff. Chris and Mike were very informative and even helped me clean my old car out and transitional my items and child's car seats to my Great sales staff. Chris and Mike were very informative and even helped me clean my old car out and transitional my items and child's car seats to my new one! More