LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

I told Gary Cooper what I expected from a new car salesman and he directed me to Chad Thompson. Chad hit it out of the park getting my son into his first new vehicle. He is Smart, Timely and an all salesman and he directed me to Chad Thompson. Chad hit it out of the park getting my son into his first new vehicle. He is Smart, Timely and an all around great salesman. We left the dealership with a new 2014 Dodge Dart with all the bells and whistles. After visiting 2 other Chrysler dealerships with poor result Chad found the car my son wanted at a price he can afford. Currently I have 4 Chrysler leases going. We will be sure to visit Chad when our leases expire. Finally I found a new car salesman we trust and have confidence in! Many Thanks to Chad & Gary! More

The best customer service I have ever had Mike and Chris made my buying experience quick and painless. They showed Mr numerous cars that would best fit my needs and took their time to explain Mike and Chris made my buying experience quick and painless. They showed Mr numerous cars that would best fit my needs and took their time to explain everything in terms I understtod. They never made me feel rushed. I would definitely recommend them and the dealership for anyone looking to buy a car. More

new car experience . . . This was our second new car purchased, first experience was terrible due to salesman. Mike made up for it by his extra effort put forth to make the sa This was our second new car purchased, first experience was terrible due to salesman. Mike made up for it by his extra effort put forth to make the sale. we will be back next year to buy another truck. Thank you Amy & Phil Richardson More

The entire experience at Shuman was professional and courteous in a comfortable environment. Joe Nicles was helpful in finding the vehicle I was interested in and explaining the finance options in detai courteous in a comfortable environment. Joe Nicles was helpful in finding the vehicle I was interested in and explaining the finance options in detail. The trade in experience was fair and professional and met my expectations. The document signing experience was professional, first class and friendly. I will definitely recommend Shuman. More

Cheryl Mehler and was AMAZING. The entire staff including Joe, incredible. They completely welcomed me and took care of me and I'm so grateful! including Joe, incredible. They completely welcomed me and took care of me and I'm so grateful! More

Excellent Sales person, Bryan McCoy. Our purchase experience with Bryan McCoy was excellent. He was friendly and extremely knowledgeable about the product's features and benefits, as well Our purchase experience with Bryan McCoy was excellent. He was friendly and extremely knowledgeable about the product's features and benefits, as well as making sure that both my wife and I were comfortable with all the operation of everything. We will request him to assist us with our next auto purchase. Thanks so much. More

A very pleasant experience to say the least! A week ago I walked into the dealership & was promptly greeted by Chris. He asked me what I was looking for. I explained to him my situation & nee A week ago I walked into the dealership & was promptly greeted by Chris. He asked me what I was looking for. I explained to him my situation & needs. We chatted for a few more minutes & he said we here at Shuman do not treat our customers like 'customers', our customers are family & you will be treated as such. Chris was true to his word. He then introduced me to Cheryl Mehler to set me up with a vehicle & discuss my options. Cheryl was, & is, awesome. She took the time, not rushing, to listen & she presented me with my options. I subsequently, returned yesterday & leased a Jeep Grand Cherokee from Cheryl. From the beginning to the signing of the lease documents, Cheryl was very thorough, organized & did not skip a step. D.J., finance manager, was also extremely friendly, organized, & explained in detail all the purchase documents I was signing. When all was done, I do feel like 'family' & a 'sister' to Cheryl :-) More

Great service When I went into Shuman to test drive a car I had seen online, Sarge instantly started talking to me all about the car and answering every question th When I went into Shuman to test drive a car I had seen online, Sarge instantly started talking to me all about the car and answering every question that I had. He was really friendly and I ended up putting a down payment on the car which I had absolutely no intention of doing initially! More

fast and friendly WE had to turn in our lease and get into another one , Rick was great , he had all the paper ready to go and we were in and out in 45 minutes, It too WE had to turn in our lease and get into another one , Rick was great , he had all the paper ready to go and we were in and out in 45 minutes, It took longer to get new phone last night then it took to switch my lease over. great experience! More

Shawn was an excellent salesperson. We made several visits, phone calls, etc., and he was very patient with us. We would definitely recommend him to other people we know who are looking for a new car. visits, phone calls, etc., and he was very patient with us. We would definitely recommend him to other people we know who are looking for a new car. The only complaint I have is only getting a half tank of gas with our new Jeep! More