LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great Experience! After going to several dealerships of all manufacturers with miserable outcomes, we contacted Shuman through Edmunds.com for a price on a vehicle. Ed After going to several dealerships of all manufacturers with miserable outcomes, we contacted Shuman through Edmunds.com for a price on a vehicle. Edmunds sent my information to Shuman and right away I received an email and shortly thereafter a call from Cheryl Mehler asking how she can help. After she gathered some information, she was able to get me a price on the vehicle I was interested in and also on a couple other vehicles she thought I may like. As it turns out, the car I contacted her about, though I liked it, was not the car for me. The two other cars she showed us ended up being perfect cars for us (we leased two the same day!). She listened to what our needs/wants were and made them fit into our budget, better than we expected. We got a great car and a great truck without any hassle. It was a great experience and we will definitely be back for new cars in a couple years when it is time to turn in our leases. More

Everyone was extremely friendly and professional. The sale went super quick and flawlessly, they go above and beyond to make sure the car you buy is up to their standards before they let you drive off th sale went super quick and flawlessly, they go above and beyond to make sure the car you buy is up to their standards before they let you drive off the lot. I would recommend this dealership to anyone and everyone. More

Jermaine Hill Bill is awesome!! Very smart guy with great customer service skills (good job breaking the ice with my Grandfather). Appreciate you Bill good luck on Bill is awesome!! Very smart guy with great customer service skills (good job breaking the ice with my Grandfather). Appreciate you Bill good luck on the patents. More

Best dealer experience ever!!!!! Shopping at Shuman Chrysler, Dodge, Jeep, Ram was the best dealer experience I have ever had. The staff was friendly, informative and ready to make t Shopping at Shuman Chrysler, Dodge, Jeep, Ram was the best dealer experience I have ever had. The staff was friendly, informative and ready to make the deal work. Scott McHale is a true customer minded sale man and it was nice to interact with a salesman that informed me about the car and made sure I understood what I was considering to purchase. He gave me excellent detailed information about the models and the pros and cons for each one. Once I agreed to purchase he stayed with me the whole way and made sure I was comfortable with what was being presented to me. Oh, and on top of it all the price was right!! Anyone, looking for the best car buying experience should look no further than Shuman's in Walled Lake, MI. More

First time at this dealership. Was met promptly, all questions were answered, received a fair price on my trade in and a great price on a new Durango. They also had a vehicle in their inventory that me questions were answered, received a fair price on my trade in and a great price on a new Durango. They also had a vehicle in their inventory that met what I was looking for. I had initially stopped in just to inquire about pricing, but the ease of the whole experience made purchasing on the spot hassle free. They new I had time constraints and did the best they could to see that my purchase was processed as quickly as possible. I would definitely recommend this dealership and salesman to other people. More

This dealership had several vehicles on the lot that were either too expensive or not equipped to my satisfaction. Sarge Roberts worked with us for several weeks. Sarge let me know about a vehicle that had j either too expensive or not equipped to my satisfaction. Sarge Roberts worked with us for several weeks. Sarge let me know about a vehicle that had just come in and it was in the price range and equipment that I wanted. The purchase process went very smooth. I'm very happy with the Dodge mini-van I bought More

Thanks for your great service! Mike Weinstein took very good care of me during my visit on 3/8/14 to Shuman, for service for my Chrysler 200. I give this dealer a 5 star rating beca Mike Weinstein took very good care of me during my visit on 3/8/14 to Shuman, for service for my Chrysler 200. I give this dealer a 5 star rating because of their outstanding quality of work and how they went above and beyond to make my service visit a great one. I was very satisfied with the service in your dealership. Thanks to Mike, he was very helpful in providing us with the best customer service. More

Full service Excellent experience, they did it all..carfax, license/registration-etc. All I had to do was get into my new car and drive away. :^) Happy camper Excellent experience, they did it all..carfax, license/registration-etc. All I had to do was get into my new car and drive away. :^) Happy camper !! More

This is the 10th vehicle that my employees, family and I have purchsed from Bryan at Shuman Jeep Chrysler. Every experience has been a very positive one! They continue to work hard to EARN the sale, and don have purchsed from Bryan at Shuman Jeep Chrysler. Every experience has been a very positive one! They continue to work hard to EARN the sale, and don't expect the order, just because we are a previous customer!! I couldn't be happier with the total experience, and will continue to go to Shuman for my future vehicle needs. They have converted me fro a pretty loyal Ford fan, to a 100% Chrysler guy! More

Shawn was very helpful in the purchase of my car. He got everything done ahead of time. Thanks so much. I would recommend him to anyone. everything done ahead of time. Thanks so much. I would recommend him to anyone. More