LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

I just filled out a review from my iPhone and had trouble with the stars. All of them were supposed to be 5 stars. I hope you realized that with my written review. No way you guys don't get all 5's a trouble with the stars. All of them were supposed to be 5 stars. I hope you realized that with my written review. No way you guys don't get all 5's again the service and treatment were amazing! I was helped from step one to the official signing and it was done with smiles. Thanks again Shawn and Gary for staying late and helping me threw my first car buying experience! Edward Peterson More

Joe was very understanding to my apprehension to leasing a jeep. He took time to hear my thoughts and spent time showing me options that fit me and my budget. If any one needs to get a car from an honest, c a jeep. He took time to hear my thoughts and spent time showing me options that fit me and my budget. If any one needs to get a car from an honest, caring and kind person that treats you with respect call Joe. He will treat you right! Karen More

It was a very nice meeting Sarge. He was very pricise and to the point, very knowledgeable about the car that I bought. He made it so easy and fast which saved me a lot time. to the point, very knowledgeable about the car that I bought. He made it so easy and fast which saved me a lot time. More

Cheryl was prompt, thorough, professional, knowledgable, straightforward, personable and very easy to work with. It was worth the 35 minute drive to Shuman in Walled Lake, vs. going to Monroe, Woodhaven or straightforward, personable and very easy to work with. It was worth the 35 minute drive to Shuman in Walled Lake, vs. going to Monroe, Woodhaven or Taylor, which are closer to my home. More

From my first vist to the dealership to taking delivery of my vehicle, Rick Ralls made every step very pleasant and stress free. I will recommend Rick and the Shuman dealership to all of my friends and fa of my vehicle, Rick Ralls made every step very pleasant and stress free. I will recommend Rick and the Shuman dealership to all of my friends and family. More

The company I work for had such a great experience working with Jeremy for the last car we leased so of course we went to him when we needed another company car. Jeremy was very responsive to the nume working with Jeremy for the last car we leased so of course we went to him when we needed another company car. Jeremy was very responsive to the numerous questions I had regarding the Jeep Grand Cherokee and made me feel very comfortable with the vehicle we were leasing. I gave him a list of the features we needed and specifications for the vehicle on a Tuesday morning and we were able to drive the Jeep home that afternoon. He not only found the exact Jeep we were looking for, but made the process so easy. We have been so pleased with Jeremy's outstanding customer service that we recommended him to friends and family. A few days after we leased the Jeep, I brought another person who works with me to the dealer and Jeremy helped him and his wife find the perfect van for their family. Jeremy was able to get them the payment they needed with the bells and whistles they hoped for on their vehicle. The kids are in love with their new van and Mom is very happy. Thanks again, Jeremy! More

The customer service was very good the only reason I didn't give it great was because I never brought a car that didn't come with a full tank of gas and the dealer refuse to full it up but I still broug didn't give it great was because I never brought a car that didn't come with a full tank of gas and the dealer refuse to full it up but I still brought the car. Quality of work could have been better It was very good not great because the dealer seemed to not know some knowledge of the car and after buying the car I'm still figuring out how somethings work. The dealer was extremely friendly to me and my guess and showed he really cared about my safe travels as I come all the way from Missouri to get the car. The overall experience was great and would recommend the dealership to anyone. Price was so great I could not pass up this is the reason I traveled so far to get the car. More

Greg was extremely friendly, and from the beginning of the buying process, he made my husband and I feel comfortable and relaxed. He, along with the entire staff, provided us with a positive experience, a the buying process, he made my husband and I feel comfortable and relaxed. He, along with the entire staff, provided us with a positive experience, and we look forward to returning to Shuman Chrysler for our future chrysler/dodge purchases. More

Top to bottom the best car buying experience I have ever had. I immediately recommended Chad and Shuman to one of my best friends who was also in the market for a truck. had. I immediately recommended Chad and Shuman to one of my best friends who was also in the market for a truck. More

Had an excellent experience in the process of returning my leased Chrysler 200 and just today driving out with a new Chrysler 300 vehicle. Rick was efficient and friendly in processing my new lease. my leased Chrysler 200 and just today driving out with a new Chrysler 300 vehicle. Rick was efficient and friendly in processing my new lease. More