LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

We liked this dealership because they honored the costco rebate and also because they broke down the invoice and explained things step by step. They spend as much time as you need without pressuring you to rebate and also because they broke down the invoice and explained things step by step. They spend as much time as you need without pressuring you to buy anything on the spot. More

Our entire all around experience at Shuman Chrysler Dodge Ram was great. Our sales consultant Jeremy was a pleasure to work with. He made sure we got the best for what we could afford. He helped make the "ca Ram was great. Our sales consultant Jeremy was a pleasure to work with. He made sure we got the best for what we could afford. He helped make the "car buying" purchase a breeze! I will definitely be back to Shuman in the future. More

this guy was great he got me eaxtly what i wanted the team at shuman cant be beat. will come back for sure the service department treats you well no headackes team at shuman cant be beat. will come back for sure the service department treats you well no headackes More

We arrived at the dealership. Dave came out immediately despite the weather. He was extraordinarily friendly, helpful and enthusiastic. His approach was not pressure, but helpful. We worked with the mana despite the weather. He was extraordinarily friendly, helpful and enthusiastic. His approach was not pressure, but helpful. We worked with the manager on price and extended warranty. Dave delivered the vehicle as promised when promised. Dave was great. More

My guard was up,this was a big decision for me but I got a fair deal without any hitches. Scott made it much easier than I expected. Your finance guy was very approachable. Thank you for making this exper a fair deal without any hitches. Scott made it much easier than I expected. Your finance guy was very approachable. Thank you for making this experience one that I can not only live with, but feel pretty good about. More

Your dealership was recommended to me and it defiantly lived up to expectations!! Chris Brough put me in the very capable hands of Chad Thompson and they worked closely together to make my first time lea lived up to expectations!! Chris Brough put me in the very capable hands of Chad Thompson and they worked closely together to make my first time leasing experience a major success!! They got me a better deal than I could ever have imagined and I never felt the "sales pitch pressure" or arrogance that I have gotten many times in the past, dealing with other companies and dealerships. I want to thank you both for making this a Great experience and I have already recommended you and your dealership to others and will continue to do so...Thanks Again...Anne T. More

I was extremely impressed with the level of service and follow up by Ryan as we considered our purchase. Very ended up purchasing our new Town and Country and are very happy with it. Ryan was courteous and follow up by Ryan as we considered our purchase. Very ended up purchasing our new Town and Country and are very happy with it. Ryan was courteous and spoke with us as if we were family and I really appreciated it because we had our daughter there and it was good to have her see that kind of care for a customer. Good job Ryan. The Epley Family More

I gave the ratings above because my overall experience at Shuman was excellent. This was my first visit to Shuman and my first Chrysler vehicle. I was very pleased with Chad's service from the time I calle Shuman was excellent. This was my first visit to Shuman and my first Chrysler vehicle. I was very pleased with Chad's service from the time I called him to ask about the one of Shuman's ads, to the time I purchased my vehicle. He was very friendly, professional, and easy to work with and I would absolutely recommend him to anyone looking to buy or lease a new vehicle. More

The only way to discribe the car buying experience at Shuman Chysler Dodge Ram Jeep is "Outstanding"! We are on our 4 vehicle from Shuman and I think those numbers speak for why we keep coming back. I Shuman Chysler Dodge Ram Jeep is "Outstanding"! We are on our 4 vehicle from Shuman and I think those numbers speak for why we keep coming back. I have purchased / leased other Dodge and Chysler products from other dealers and the experience is nothing compaired to the level of service and respect that we get from the Shuman group. I would also like to mention two people in paticular that continue to make the experience at Shuman one that will always bring us back...Chris Brough the General Sales Manager and Tim Dalsasso our salesman. Both of these individuals have worked tirelessly in making sure that this last purchase went with out a hitch. We were coming off a bad experience with the performance of Jeep Grand Cherokee (driving performance in the snow), and through the efforts of Chris and Tim we were able to turn that vehicle in and move in to a Ram 1500 that so far has meet the expectations. Tim, ours salesman, had to deal with many phone calls and visits from me listening to the woes of our Jeep, and he did everything in his powers to make sure we left a very happy customer in the end; this included getting the right vehicle, making sure that I did not have to "compermise" on any of the options, working with in my budget, and delivering on time. The Shuman group should be proud of these two employees (Im sure there are many in the background that we have not meet) that they have working for them as they turely set the standard when it comes to purchasing a vehicle. I have purchased many other vehicles from other manufactures / dealers and I have learned that a dealer / saleman shows you their true colors when you return for your first service. The sales / respect dosen't stop after you leave with your new car, it continues everytime we come in with the simple "hello" from both Chris and Tim, and the fact that they remember who we are. If there is a measuring stick in the weekly meetings for sales, both Chirs and Tim should be used as the guage for meeting the standard in customer satisfaction. Our over all experience...100% satisfied and we'll be back for the next car. More

dave stamm was fantastic. he was very attentive and helpful. i LOVE my charger. i will recommend SHUMAn auto to my friends. thanks dave!!! AMANDA McINTOSH helpful. i LOVE my charger. i will recommend SHUMAn auto to my friends. thanks dave!!! AMANDA McINTOSH More