LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Nicole was very helpful in all aspects of the purchase. She provided information on all questions asked. She has excellent product knowledge and convinced me I was making the correct choice of product for She provided information on all questions asked. She has excellent product knowledge and convinced me I was making the correct choice of product for my needs. There was no hesitation in getting information for me or acquiring the correct vehicle. Nicole is an excellent asset to any company she would work for. Very personable to me and my wife. I liked her direct and honest style and answers to questions. No wasting time yet remained very friendly and considerate. She went out of her way to arrange a test drive of the particle vehicle that best represented our request and was very patient when we changed our mind several times on options and colors. I will heartily recommend her to my friends in the future when they purchase a car. Shuman has an excellent inventory of vehicles on hand to look at and compare. More

I worked with a new car salesman named mike and he was excellent. I was very satisfied with his service. First time I walked out of a dealership extremely happy and didn't have to deal with any b.s. excellent. I was very satisfied with his service. First time I walked out of a dealership extremely happy and didn't have to deal with any b.s. More

I visited Shuman Chrysler recently to inquire about buying/leasing a new vehicle. The first person I met was a dealer named Bryan McCoy - he was very professional and informative through the entire pr buying/leasing a new vehicle. The first person I met was a dealer named Bryan McCoy - he was very professional and informative through the entire process. I told Bryan the features I was looking for in a vehicle - he narrowed my search by providing a handful of vehichles that met my needs/wants. While I took a few cars for a test drive, Bryan took my current car to get an appraisal. We met at his desk moments later and he gave me a few proposals. After taking the weekend to think it over, I made the decision on which vehicle was best for me. Everyone at Shuman was very friendly and informative and made the buying process the easiest for me to date. I will definitely go back to Shuman to see Bryan in the future and will refer family and friends, too. More

This is my 4th vehicle my wife and I have gotten from Shuman. Jeremy Cheaney was great to work with. He exceeded our expectations regarding price and ease of process. I always recommend friends and famil Shuman. Jeremy Cheaney was great to work with. He exceeded our expectations regarding price and ease of process. I always recommend friends and family to Jeremy because he makes the car buying experience simple and straightforward. More

I saw an unbelievable ad in a sales paper and called in to Shuman. I am surrounded by five other dealerships, one of which is a Chrysler dealership and considered going there to see if they would match th to Shuman. I am surrounded by five other dealerships, one of which is a Chrysler dealership and considered going there to see if they would match the ad by Shuman. Instead I decided to go with Shuman, especially after making contact with Mike. He was courteous, competent and very helpful. I was most impressed that they easily honored the ad and did not try to twist my arm to purchase something different and more costly. I was paying cash and it was made sweet and easy by the manner in which they took care of business. More

Tim Dalsasso and the sales team at Shuman went above and beyond to make sure we go the vehicle we needed. Going through a bankruptcy there was a lot of hoops to jump through making the car buying process m beyond to make sure we go the vehicle we needed. Going through a bankruptcy there was a lot of hoops to jump through making the car buying process much longer and strenuous. I am extremely thankful for Tim working with me and my wife and being patient with the circumstances so we could get our new vehicle. More

Jeremy was very responsive informed and professional. It made my car buying experience a pleasure and am discussing purchasing another automobile from Shumer now. I will recommend this dealer to family and made my car buying experience a pleasure and am discussing purchasing another automobile from Shumer now. I will recommend this dealer to family and friends. More

Icy weather conditions created the perfect scenario for a driver in oncoming traffic to slide across the yellow lines and total my car. I was in immediate need of a replacement vehicle, and preferred to hav driver in oncoming traffic to slide across the yellow lines and total my car. I was in immediate need of a replacement vehicle, and preferred to have another Jeep, as I was completely happy with my Liberty. Amazingly, Shuman Chrysler Jeep had no other Liberty's on their lot, until just as I was ready to buy one! It was even the same year! Many thanks to Gary Cooper and Ryan Edwards who worked promptly on making the purchase of this vehicle as inconvenient to me as possible. I am grateful! More

I bought my first Jeep from Shuman Chrysler Dodge Jeep. I had a pleasant experience then so I returned to buy my send Jeep. It doesn't feel like the typical bad sales experience you get at other dealers. had a pleasant experience then so I returned to buy my send Jeep. It doesn't feel like the typical bad sales experience you get at other dealers. More

Cheryl was an absolute joy to work with. She was very courtious and professional. She listened well and was able to put my son in a Truck that met all of our needs. Thank you, Corinne and Dan Gordon courtious and professional. She listened well and was able to put my son in a Truck that met all of our needs. Thank you, Corinne and Dan Gordon More