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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,930 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,930 reviews

January 15, 2014

I recently leased a Charger from Shuman. This was my second positive experience with this dealership and specifically this salesperson. Nicole Pommerville did everything she promised and didn't play an More

by dano18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Pommerville
Jan 16, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your recent experience with us! We are proud to hear that Nicole has continued to provide you with excellent customer service and was able to get you into your perfect car. We greatly appreciate your continued business and recommendation! Enjoy your new Charger!

January 14, 2014

Mike was an excellent salesman. Constantly broke down prices, monthly payments, and options for me. Answered all emails, phone calls, and questions I had. Was very helpful in getting me in a brand new 20 More

by bundy888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Jan 14, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It makes us proud to hear that Mike was able to get you the car you wanted in an easy and stress-free manner. Customer service is of the utmost importance to us here at Shuman, and we are glad that you had a great experience with us. Thank you for your recommendation and we look forward to serving you in the future. Enjoy your new 300s!

More
January 13, 2014

I have been leasing/purchasing vehicles from Shuman for 13 years which equates to about 8 vehicles. Jeremy and Chuck make the process simple and easy to deal with. Whenever I venture out to other dealers More

by KTTdoubleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney Chuck Dufort
Jan 13, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words and continued business! We are very proud to hear that Jeremy and Chuck continue to help you find the vehicles for you and provide you with excellent experiences. We look forward to continuing our relationship, and serving you in the near future!

January 11, 2014

Was directed to Shuman via Costco. Reply was immediate, questions were answered promptly and was advised I could use Employee discount in addition to Costco discount. Had not thought of that option and was More

by Shumark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicle and Chris
Jan 13, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Mark, we are proud to hear that Joe was able to provide you with an excellent car purchasing experience! We are glad that you were able to find the right car for you at the right price at Shuman. We greatly appreciate your kind words, and look forward to assisting you in the near future!

January 11, 2014

Dave Stamm was very helpful throughout the sale, extremely happy with the experience i received at Shuman, will definitely re-visit for the next car i need More

by skassab
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Stamm
Jan 13, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your recent experience with Dave! We are glad to hear that we were able to provide you with an excellent experience. We greatly appreciate your business and look forward to serving you in the future!

January 10, 2014

The check engine light came on in my Dodge pickup so took it in the Shuman's to find out what was going on. Mike Weinstein was very courteous and GJon did the checking and servicing of my truck. I couldn't a More

by K.Kolke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein & GJon, tech
Jan 13, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your recent experience with the Shuman service center! Customer service is a top priority for us, and we are proud to hear that Mike, Jon, and the rest of the Shuman team continue to provide you with excellent service.

January 10, 2014

Ryan is a great guy and very good to work with. I am very pleased with the service received and with my new truck! Thanks, Joe More

by mihelij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
Jan 13, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your recent experience with us, Joe! We are glad to know that Ryan was able to help you find the perfect vehicle for you and provide you with a great car purchasing experience. Thank you for your business and enjoy your new truck!

January 09, 2014

Right from the start my husband and I were treated well. Chad was pleasant, very friendly and personable. He helped us all the way with every detail. It was an all around pleasant experience. Chad took c More

by dmlisiscki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Thompson
Jan 10, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are glad to hear that Chad was able to provide you with an excellent car buying experience! We want every car purchase to be as easy and comfortable as possible, and we are proud that is what you received in your recent experience at Shuman. Thank you for your business and we look forward to serving you in the future!

More
January 08, 2014

Sales person was great. Attentive, contact was great, and I was alerted at all steps of the leasing process. I received a great deal on my lease as well. Dealership was clean and all who were involved did a More

by MichaelCarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Jan 10, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your recent experience with us, Michael! Customer satisfacion is a top priority here at Shuman, and we are proud to hear that the Shuman team was able to exceed your expectations though your leasing experience. We appreciate your business and look forward to serving you in the future!

More
January 07, 2014

I was looking to lease a 2014 Dodge Charger... Joe Nicles let me do the shopping instead of pushing me into or toward something on the lot. Joe was willing to do a dealer shop and trade also if Shuman's inv More

by lance58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Jan 07, 2014 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your continued satisfaction with the Shuman team. We are very proud to heard that Joe has been able to help you find the perfect cars for you and your family! We appreciate your continued business, and we look forward to serving you in the future. Enjoy your new Charger!

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