LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

One evening we used the Costco Auto Program request form and they suggested Shuman Chrysler and we were contacted by Rick Ralls Via Email and Phone the very next day, we would have not considered driving th and they suggested Shuman Chrysler and we were contacted by Rick Ralls Via Email and Phone the very next day, we would have not considered driving the extra 25 miles to Walled Lake but Rick invited us into the dealership and we were very glad we did. Rick showed us a van similar to the one we were interested in, he was able to be very competitive on price and able to find the exact car and color we wanted with in a few days and that was over a holiday weekend. We had a great experience purchasing our vehicle, the dealership and people were great but Rick sold us. This was a very nice Car shopping experience. More

John was a pleasure to work with & helped me through the process of using my first car. He worked diligently to get me the best deal & even stayed passed closing multiple times to ensure that I was happ the process of using my first car. He worked diligently to get me the best deal & even stayed passed closing multiple times to ensure that I was happy & aware of all the features I was getting with the Jeep Grand Cherokee. Thank you! More

I found exactly what I wanted in a short amount of time with excellent and friendly service that went above and beyond the call of duty. with excellent and friendly service that went above and beyond the call of duty. More

Quick and easy process. Great deal, honest, and straight forward. Financing went much better then other dealerships I have worked with. No pushy add on sales items. forward. Financing went much better then other dealerships I have worked with. No pushy add on sales items. More

Nicole and Chris went above and beyond to get us the Jeep Grand Cherokee - Overland - that we wanted. They ended up changing an existing order for us so we good get exactly what we wanted. Their customer ser Grand Cherokee - Overland - that we wanted. They ended up changing an existing order for us so we good get exactly what we wanted. Their customer service was outstanding. Nicole also spent a great deal of time with me making sure I understood the various options on my new vehicle. She has also followed up with me after my purchase to make sure things were going well and to see if I had any questions. Thank you to them for such great customer service. Being treated so well is very much appreciated. More

Everyone at the dealership was friendly, courteous and expressed a true desire to help meet our needs for a new car. We completed our purchase in one afternoon and lover our new Chrysler 200! expressed a true desire to help meet our needs for a new car. We completed our purchase in one afternoon and lover our new Chrysler 200! More

i'm verry happy with ROBERT KOPICKO saleman and CHRIST in financial servicer bying a new car does't taking long , servicer verry quick ...alway have fresh cofee ready anytime....loved!!! in financial servicer bying a new car does't taking long , servicer verry quick ...alway have fresh cofee ready anytime....loved!!! More

Sarge and John were super helpful! I was looking for a reliable used vehicle for my daughter to drive while attending college out west. They were very knowledgeable about the different 4x4 vehicles on the reliable used vehicle for my daughter to drive while attending college out west. They were very knowledgeable about the different 4x4 vehicles on their lot...not just the Chrysler/Jeep's. We test drove 3 cars and in the end decided on a 2006 Jeep Commander. I needed to purchase and take delivery of the car the same day and the guy's all worked together to make it happen! Within 3 hours I was on the road in the new vehicle...I am a very satisfied customer! More

Sarge and all of the guys at Shuman are great! They never try to sell you something that you cannot afford and they go out of their way to get the best deal with the best extras that they can for you. This i try to sell you something that you cannot afford and they go out of their way to get the best deal with the best extras that they can for you. This is my second time buying a used vehicle from them and I won't go anywhere else! More

My overall experience working with John Rossi was excellent. From start to finish he was knowledgable and made the purchase very smooth. I will definitely recommend him to all my friends and family! excellent. From start to finish he was knowledgable and made the purchase very smooth. I will definitely recommend him to all my friends and family! More