
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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This was my first time considering a Jeep product. Having been a GM/Chevrolet customer for over 25 years, I did a great deal of research and went to several Jeep dealers prior to making this purchase. Having been a GM/Chevrolet customer for over 25 years, I did a great deal of research and went to several Jeep dealers prior to making this purchase. Shuman by far had the most friendly and knowledgable staff. I was surprised when Mike Yezak told me he had only been doing this for 4 months. He was fantastic! Very informative, pleasant, helpful, and, most important, no pressure. I will definitely recommend Mike and Shuman Chrysler/Jeep/Dodge to anyone looking for a new vehicle. Thank you Mike! More
Justin was friendly and personable, but most of all he was able to answer specific questions about the vehicle we came to look at. When unsure of an answer or spec., Justin made sure to double check so a was able to answer specific questions about the vehicle we came to look at. When unsure of an answer or spec., Justin made sure to double check so as to make certain we had the right information. More
We were very happy to work with James at Shuman Chrysler. He was able to quickly work out a great deal for us including everything that we needed and then some. He even went so far as to bring the vehicle He was able to quickly work out a great deal for us including everything that we needed and then some. He even went so far as to bring the vehicle to our home for us to look it over when we were having trouble coordinating childcare. We greatly appreciated it! He was extremely thorough while reviewing the vehicle for us, making sure that we had a good working knowledge of our van before driving away. We will definitely recommend both James and Shuman Chrysler in the future. More
To make a long story short, Joe was one of the dealers who worked with us to find a new van. He put in the most time and effort to find us what we wanted at a price that was extremely competitive. We ac who worked with us to find a new van. He put in the most time and effort to find us what we wanted at a price that was extremely competitive. We actually went to a different dealer to buy a new van, but found them lacking in integrity (they reneged on a promised price). On the way home from this other dealer, we stopped at Shuman. It was Joe's day off, and not only did he come in to help us, he stayed 1 1/2 hours after closing to make sure we were well taken care of! We HIGHLY recommend Shuman and will gladly tell our friends and family about the excellent service and price we received there. THANK YOU, JOE AND FRIENDS! :) Kelly R - Westland, Mi More
I found my salesperson to be friendly, knowledgeable and not the typical pushy salesperson. Nicole offered to take the vehicle I was interested in, off the showroom for a test drive. She was extremely kno not the typical pushy salesperson. Nicole offered to take the vehicle I was interested in, off the showroom for a test drive. She was extremely knowledgeable about the vehicle and happy to share the information. This is not my first dealings with Shuman and it certainly will not be my last. I would highly recommend my salesperson and this dealership. More
I recently leased a 2012 Dodge Charger and was extremely pleased with everyone I dealt with at the dealership. There was no pressure, everyone was pleasant and helpful. If you are looking for a car, I woul pleased with everyone I dealt with at the dealership. There was no pressure, everyone was pleasant and helpful. If you are looking for a car, I would suggest you stop by and see for yourself. More
Holly was great. delivered everything as promised. easy to get a hold of, always returned calls, answered every question. Definitely would recommend Holly and shaman. As a matter of fact, since we've picke to get a hold of, always returned calls, answered every question. Definitely would recommend Holly and shaman. As a matter of fact, since we've picked up the Jeep, We have recommended her. More
My salesman was the first salesman that was honest! This is my 12th new vehicle, I have been very dissapointed with the service from each of the previous dealerships. THis was the first time that I have lef is my 12th new vehicle, I have been very dissapointed with the service from each of the previous dealerships. THis was the first time that I have left a deal completely satisfied. John Rossi is by far the best salesman I have ever dealt with! I recommend him to all of my friends and family. Shuman has impressed me to the point that I will never by a car from anywhere else!!!! More
Bryan McCoy was the best vehicle salesmen we've ever used. He was extremely knowledgeable not only on the vehicles, but on financing, options, market values, etc. He worked hard to get us every possible used. He was extremely knowledgeable not only on the vehicles, but on financing, options, market values, etc. He worked hard to get us every possible discount to get us to a doable monthly payment so we could drive home the Town & Country we fell in love with. He was not at all high pressure; they do not work on commission there. We also appreciated his quick response to emailed questions. We plan to have this van for many, many years, but if we need a replacement for our other vehicle, we'll definitely go back. I would (and will) recommend him to all my friends and family. More
Gary is personable, knowledgeable regarding his pricing, vehicle availability, and trade ins. He is willing to go above and beyond to help (i.e. stayed past closing, work us into the schedule). vehicle availability, and trade ins. He is willing to go above and beyond to help (i.e. stayed past closing, work us into the schedule). More