LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

we had received a flier in the mail and decided to have a look at a new truck. we found a truck on the lo t that was perfect. we decided to get a price and we were greeted rather promptly. we did havce a sli look at a new truck. we found a truck on the lo t that was perfect. we decided to get a price and we were greeted rather promptly. we did havce a slight wait for sergey to finish with someone else. we had our truck checked out and our quote on the new truck was a price we could be comfortable with. even thou nit was a saturday , and sergey missede his lunch,we got the deal done. we didnt finish up till after closing time and noone was bothered by staying late. More

Excellent experience - Rick Ralls was great & worked hard to get me a good lease deal. Not high-pressure & no xx. I will buy other vehicles from here if Rick is still with Shuman. I like their tag li hard to get me a good lease deal. Not high-pressure & no xx. I will buy other vehicles from here if Rick is still with Shuman. I like their tag line - "The Largest Chrysler Dealer in Walled Lake." They are the ONLY Chrysler dealer in Walled Lake!! Funny one... More

My recent (and first) experience with Shuman Motor Sales was outstanding. It was made so exclusively due to Mike Yezak, who exuded honesty, integrity and professionalism from our initial meeting, throughou was outstanding. It was made so exclusively due to Mike Yezak, who exuded honesty, integrity and professionalism from our initial meeting, throughout the entire vehicle purchase experience. In a business where the salesperson is "the face of the dealership", Mike represented Shuman as well as anyone possibly could. More

Your employees are awesome. I wish I was given a card to comment before I have been their plenty of times. Always had very good service Kyle and Derick Have always made sure I was taken care of Thank you comment before I have been their plenty of times. Always had very good service Kyle and Derick Have always made sure I was taken care of Thank you More

The experience was good. Everyone did a fine job. The car so far seems to be in great shape. Would have liked a little more for my trade in, but who does not? so far seems to be in great shape. Would have liked a little more for my trade in, but who does not? More

I called service for an oil change and tire rotation appointment for the next day. I expressed I had 30/40 minutes total early that next morning. Advisor Mike Weinstein said they were booked early, a appointment for the next day. I expressed I had 30/40 minutes total early that next morning. Advisor Mike Weinstein said they were booked early, and thoughtfully suggested that I bring my vehicle in right then. He knew his techs had the time for immediate service. I brought my 2010 T & C right over and 35 minutes later I was out the door with my oil changed and tires rotated, all with a Chrysler coupon price of $26.95. Thank you Mike and Dan. What a PLEASURE! More

Stan Helewski is outstanding. . .his Service expertise, professionalism, honesty and courteous manner is superior - I trust him and the whole service department at Shuman Chrysler Jeep Dodge in Walled Lak professionalism, honesty and courteous manner is superior - I trust him and the whole service department at Shuman Chrysler Jeep Dodge in Walled Lake, MI More

Service dept is great. Mike and Marco always do a great job. Every time I take my van in for servicing they always take special care in going over the vehcile with me and when things are coming due for the job. Every time I take my van in for servicing they always take special care in going over the vehcile with me and when things are coming due for the next potintial service. More

We had been looking for a used vehicle for 2 weeks and drove by on Saturday after they were closed and found the car. On Monday morning, my husband met with Sarge and started the process - it had been in drove by on Saturday after they were closed and found the car. On Monday morning, my husband met with Sarge and started the process - it had been in the shop to replace the rack & pinion and the power door locks. Sarge made himself available, and when he was not, had prepped the other salesmen on my interest in the vehicle. We were able to close the deal on Tuesday afternoon. As I stated, we had been looking for cars for 2 weeks - a crueling task! There was one other car that we were very interested in, a Toyota at the Toyota dealership. It was a VERY nice vehicle, but when it came down to it, the salesmen would not negotiate or discuss anything about the car. They just wanted to add money to it and have their maintenance department fix it. They were also "fishy" in their remarks and tried to show us a local market graph of where the price is....Something an inexperienced buyer might go for, but we've been around for awhile. I really appreciated Sarge's candid way of dealing with the issues and made it happen for what we felt was reasonable. More

Holly was very helpful in meeting my expectations in finding a new vehicle that fit my family needs and being happpy with including meeting my budget. finding a new vehicle that fit my family needs and being happpy with including meeting my budget. More