
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
Filter Reviews by Keyword
By Type
Showing 5,929 reviews
Have worked with Sarge for 15 years while he was employed Have worked with Sarge for 15 years while he was employed @ a different dealership. We followed him to Shuman because he has always given us grea Have worked with Sarge for 15 years while he was employed @ a different dealership. We followed him to Shuman because he has always given us great cars/deals. My immediate family members have always received great service & advice from Sarge. Shuman's has had a great reputation in Walled Lake, not just for the great products/deals, but have been large supporters of city events,& the local schools & sports. We will recommend both Sarge & Shuman's. More
Sarge was friendly and informative. He was willing to work with our schedule and he was not overbearing during the sale. I would recommend Sarge to family and friends who are looking for a used vechile. work with our schedule and he was not overbearing during the sale. I would recommend Sarge to family and friends who are looking for a used vechile. More
Bryan was very professional, courtious and personable. Bryan and the sales management went out of his way to get me the best deal possible on my new Jeep. Bryan and the sales management went out of his way to get me the best deal possible on my new Jeep. More
What a pleasant experience! We were in the market for a new Town & Country and were fairly specific about our requirements and timeframe. We have been using Shuman's service department for maintenance on o new Town & Country and were fairly specific about our requirements and timeframe. We have been using Shuman's service department for maintenance on our current vehicle of which we are very pleased, thus opted to look at purchasing our new vehicle there as well. Sergey was prompt, courteous, very knowledgable AND NOT PUSHY!!! which assisted us in making a proper decision quickly. We felt we were given a very fair deal on a quality product. Will definately recommend Shuman (and Sergey) to our friends and family! More
Just got back from picking up my new Jeep Wrangler Rubicon and I could not be happier. I got a fair deal on my trade and the business side went off without a hitch. The team at Shuman did an outstandi Rubicon and I could not be happier. I got a fair deal on my trade and the business side went off without a hitch. The team at Shuman did an outstanding job! More
I resently Bought a Dodge Ram Pickup truck from Brian McCoy. Brian was very professional and worked very hard to get my Business, I have been a Gmc truck user for ever, I am very happy with my dealing wi McCoy. Brian was very professional and worked very hard to get my Business, I have been a Gmc truck user for ever, I am very happy with my dealing with Bryan and since my wife and daughter have also bought vehicles from Brian! Thank you Brian More
1st visit: My husband and I walked into the dealer and let salesman, Gary Cooper, know upfront that we were just shopping and not in the market to purchase until the summer 2011. He understood ( 1st sign let salesman, Gary Cooper, know upfront that we were just shopping and not in the market to purchase until the summer 2011. He understood ( 1st sign of great service-no pressure)and brought out 3 vehicles for us to test drive, that we were interested in, car vs SUV. We narrowed our search to a car. Later that week we called Gary that we wanted to come in on Saturday and meet with him. 2nd visit: Gary came in on his day off(2nd sign of great cust. service), after a snow storm. We met to discuss out options with our trade in.( didn't work out to our liking in regards to trade-in value. Gary work out with the used car sales and finally got us great price for our trade in. 3rd vist: My husband and I picked up our new car. Gary stayed late to wait for us to show and sign documents ( 3rd sign of great service) Customer service is very important in our decission to return for future purchases and to recommend friends and family! And WE WILL recommend everyone we know in the market for new car to Shuman and WILL return to purchase our NEXT vehicle there! Great team at Shuman! More
A coworker recommended Nicole to me and she was great to work with! I have never driven a Chrysler vehicle only Ford and GM, so I was not sure what to expect. However, after I gave Nicole a general descript work with! I have never driven a Chrysler vehicle only Ford and GM, so I was not sure what to expect. However, after I gave Nicole a general description of what I was looking for, she made 4 really good recommendations suiting my taste and preferences. The same day, I bought a car that is a great fit for me and a color I love! So, if you visit this dealership, make sure you ask for Nicole. She is very helpful, professional, and fun to work with!!!! Amber More