LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Mike and Kieth were very helpful in getting my van in quickly for service. I was out of there in 1 hour & 15 minutes for a ignition key replacement. My van was immediately put into a service bay to begi quickly for service. I was out of there in 1 hour & 15 minutes for a ignition key replacement. My van was immediately put into a service bay to begin work. They were very friendly and efficient. Mike even made sure that there was fresh coffee in the service waiting area. They were so quick, that I didn't have time to finish the paper that I had brought to read. More

On Friday 2/17/12 I wanted to have my brake's repaired, I On Friday 2/17/12 I wanted to have my brake's repaired, I was there at my appointment time of 8:00 a.m. I was then received by a gentleman On Friday 2/17/12 I wanted to have my brake's repaired, I was there at my appointment time of 8:00 a.m. I was then received by a gentleman named Stan, 20 minute's had passed when I was called by Stan who then turned over to service employee named Keith who then the time to explain why I did not need my brake's repaired. Then Stan had my vehicle washed, at this point I was inquiring about the cost for the inspection, when Stan said there was no charge. I would highly recommend Shuman Chrysler to anyone. No charge and took the time to explain why I did not need service.***** More

Just had another periodic maintenance visit. Mike and team are very friendly and helpful at the front desk. Sean, the tech, did a very thorough and professional job, and took the time to answer a questio team are very friendly and helpful at the front desk. Sean, the tech, did a very thorough and professional job, and took the time to answer a question on a possible leak and explain to me that it was just the old filter, and then cleaned the underside. He was also very friendly and willing to take a moment to speak with me. I will always go back to Shuman for service and will buy my next car from them too. More

This was my second experience buying a car from Nicole Pommerville and both experiences were great because she's so thorough. She doesn't just sell me a car but makes sure I buy the car that's best for me Pommerville and both experiences were great because she's so thorough. She doesn't just sell me a car but makes sure I buy the car that's best for me. She puts in a lot of effort helping me understand the various options and packages so that I come up with the perfect fit. Overall, I would rate her outstanding in professionalism, honesty and product knowledge - sometime's she asks and answers questions that I wouldn't know to ask but should ask. I highly recommend her to my friends and family. Marvin Lee More

I appreciated how james went out of his way to get my new car delivered. He took time on my only day off Saturday to show me the vehicle. Then also when I picked up the car he helped me. It was greatly appre car delivered. He took time on my only day off Saturday to show me the vehicle. Then also when I picked up the car he helped me. It was greatly appreciated. It was a nice relationship that I haven't had before with an auto salesman. Hopefully the service dept will be the same More

James and Shuman was great to work with. We were looking for a Jeep Liberty. It had to be a certain color, and had to have special options. James found one just what we wanted. He put the deal together very for a Jeep Liberty. It had to be a certain color, and had to have special options. James found one just what we wanted. He put the deal together very fast.We think the whole experience went very well. More

This was my first experience with the Shuman dealership. I had went to Golling and Szott M59 earlier and had a deceptive or even insulting experience. At Shuman, John was very responsive in helping us to I had went to Golling and Szott M59 earlier and had a deceptive or even insulting experience. At Shuman, John was very responsive in helping us to determine that the Journey we wanted would have to be ordered. The process took a long time, but we were able to track the build process online. When the vehicle arrived, John had it prepped and ready right away and even stayed late to allow us to drive home with it. He also spent a considerable amount of time walking through some key features of the vehicle with me. A very smooth and straight forward process. I would definitely recommend John and Shuman CDJ to anyone looking for a new car. More

John was plesant to work with. He seemed to know a lot about the 200 and took time explain all the cool things on the car before we left. I will refer my friends and family to him if they are in the marke about the 200 and took time explain all the cool things on the car before we left. I will refer my friends and family to him if they are in the market for a Chrysler. More

For 27 years I have LOVED MY DEALERSHIP. These people are honest,dependable. I trust them. Not only do they deliver requested service, they look for problems that might occur down the road. This evenin are honest,dependable. I trust them. Not only do they deliver requested service, they look for problems that might occur down the road. This evening Dan Haskell found my right hand ty-rod was beginning to wear. Mike is calling my warranty service to see if covered. I appreciate this kind of due deligence; saves me time and possibly money, makes me feel secure when I get into my car. More

Back to dealer for service at 140 miles due to coolant leak on new Jeep. Very favorable treatment from service staff, especially Mike Weinstein service writer at Shuman. For me it is worth a 20+ mile dr leak on new Jeep. Very favorable treatment from service staff, especially Mike Weinstein service writer at Shuman. For me it is worth a 20+ mile drive, just for the service. The work was done professionally, and the service was top notch. I have gone to many dealers over the years, and this is one of the best. More