LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Sarge was EXTREMELY helpful. He was friendly and had great customer service. Employees were fantastic. Clean building and nice certified cars! I will absolutely recommend to my friends and family. great customer service. Employees were fantastic. Clean building and nice certified cars! I will absolutely recommend to my friends and family. More

I found the car that I wanted on the internet that pointed us in the direction of this dealership had the best price on the automobile we were looking for so before we even set foot in the door we had pointed us in the direction of this dealership had the best price on the automobile we were looking for so before we even set foot in the door we had our financing secured & our auto insurance established. It was absolutely painless process. The salesman was kind a informative & the finance gentleman friendly & reputable. ABSOLUTELY the best experience we have ever had purchasing a vehicle. I would absolutely recommend this dealership to anyone in the market to purchase used vehicle. Thank you Sarge & all involved in helping w/ the purchase of our jeep-we love it!! Sincerely, James & Sheri Kafka More

Thought I may have had a problem created when my new FOB was programmed. Noticed my fog lamps didnt work after service. Kyle hooked up the pc and let me know it was probably a harness issue w/no charge. was programmed. Noticed my fog lamps didnt work after service. Kyle hooked up the pc and let me know it was probably a harness issue w/no charge. He was right so the timing was a coincidence. I found the broken wire cought under a bumper screw and repaired it. More

Great service, friendly people, very accommodating. They go above and beyond what is expected. We have purchased many vehicles from Shuman and will continue to do so. go above and beyond what is expected. We have purchased many vehicles from Shuman and will continue to do so. More

Work was done in a timely manner and completed in the time quoted. Vehicle was returned working properly and cleaned as expected when returned to mme. time quoted. Vehicle was returned working properly and cleaned as expected when returned to mme. More

I went to the ram web site and "built" my truck.My perfect next truck with just the right options for my needs.Within days,Mike in sales contacted me and told me he found that exact truck(rig truck.My perfect next truck with just the right options for my needs.Within days,Mike in sales contacted me and told me he found that exact truck(right down to the wheels and gear ratio)! He had it on their lot for me to inspect and test drive.Mike and the Shuman sales team made me feel very comfortable and were patient during the sale of my previous truck in order to buy the new one.I got a great deal on the truck and I will definately be doing business with them in the future.Thanks for a great experience! More

This dealership, and Gary Cooper in particular, did a great job both finding the vehicle I wanted, a Dodge Charger,and helping me to finance it. If you are looking for a new vehicle In the Walled Lake, great job both finding the vehicle I wanted, a Dodge Charger,and helping me to finance it. If you are looking for a new vehicle In the Walled Lake, West Bloomfield area then Shuman should be your first stop. More

I have bought at least 10 new autos in my life and this latest purchase was the smoothest I ever had. No smoke and mirrors just straight answers from my salesman, Sergey Pesch. Sergey and the management at latest purchase was the smoothest I ever had. No smoke and mirrors just straight answers from my salesman, Sergey Pesch. Sergey and the management at Shuman Chrysler went all the way to assist me in finding the right vehicle to suit our needs. If I am ever in the market for another Chrysler product I will head back to Shuman even though it is 70 miles from my home. More

The thing that stood out about John Rossi was that he was very conscientious about returning calls. We were firm on our price point and Mr.Rossi worked with us to get our lease at that price. very conscientious about returning calls. We were firm on our price point and Mr.Rossi worked with us to get our lease at that price. More

We were greeted by Holly who we found out was a new employee at Shumans. She was very informative and knowledgeable about the products. We have been customers for a few years and appreciated her making employee at Shumans. She was very informative and knowledgeable about the products. We have been customers for a few years and appreciated her making us feel comfortable with our decisions. We have recommended Shumans to everyone we know that is interested in Chrysler, Jeep and Dodge. Thank you Holly and the financial guy, I believe his name was TJ. We really like our new minivan and you can be assured we will continue to do business as long as we are able to have a salesperson like Holly to take care of us. More