LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

James was very friendly and knowledgeable. I believe he gave me the best price he could and overall I'm very satisfied with the service he provided. I knew a lot about the car, having researched it for ov gave me the best price he could and overall I'm very satisfied with the service he provided. I knew a lot about the car, having researched it for over a year, but very little about the process of buying. Although there were still a few mysterious elements that I don't really trust (such as getting the "approval" of a sales manager) I found the process relatively easy to follow. James has been particularly helpful after the sale, spending over half an hour with me reviewing the car's operation and answering a very difficult question concerning a feature that I was having trouble with. Overall, a great experience. More

Great price no nonsense. Went out of there way to accomadte my needs. Very professional. Would definately buy from them again. Even picked me up from the airport. accomadte my needs. Very professional. Would definately buy from them again. Even picked me up from the airport. More

Sergey was very friendly and very helpful. He made me feel very comfortable when purchasing my new car. He communicated with me through email and phone, which made it very easy for me to purchase my car feel very comfortable when purchasing my new car. He communicated with me through email and phone, which made it very easy for me to purchase my car. More

I came in looking for parts and advice. I wanted an honest opinion. I had fantastic service. Also, I price checked at other part stores, Shuman beat the competitors with their everyday prices. The pa honest opinion. I had fantastic service. Also, I price checked at other part stores, Shuman beat the competitors with their everyday prices. The parts were all in stock, too! Thank you, Steve, for being so helpful and doing it with a smile. I will come back for the rest of my automobile needs.. I love my Charger!! Thanks again. More

I came into the dealership to purchase a 2012 Jeep Liberty. My sales person was Gary Cooper. He was an excellent sales person, not pushy and very knowledgeable. I added a couple of options to the J Liberty. My sales person was Gary Cooper. He was an excellent sales person, not pushy and very knowledgeable. I added a couple of options to the Jeep I selected and he had it done in a day. He also showed me how to work all of the options in my Jeep. I would definitely recommend Shuman Dodge Jeep & Ram and also Gary Cooper as a excellent salesman to work with. More

I bought 2 jeeps fom Shuman in the past and had great experience. My salesman had retired and I was introduced to Sergey. He was quick to understand what I wanted and tried his best to meet my needs..... experience. My salesman had retired and I was introduced to Sergey. He was quick to understand what I wanted and tried his best to meet my needs......and he did! No B.S. here - just straight shooting, direct and honest. I highly recommend Shuman and Sergey. More

I dealt with Rick Ralls for many years at Livonia Chrysler Jeep. When they closed I followed Rick to Shuman Chrysler Jeep. Rick goes out of his way to take care of the customer, and assist in makin Chrysler Jeep. When they closed I followed Rick to Shuman Chrysler Jeep. Rick goes out of his way to take care of the customer, and assist in making the car buying experience a pleasurable one. This is my first experience with Shuman Chrysler Jeep, and it was a good one. I would recommend Rick and this dealership to all. More

I cannot say enough about Shuman Chrysler. I cold called Gary Cooper to inquire about a new Chrysler 300 Limited. He answered all my questions, priced out three different cars, provided me with financing a Gary Cooper to inquire about a new Chrysler 300 Limited. He answered all my questions, priced out three different cars, provided me with financing and warranty options, and I did not have to leave my office once. We were able to do the entire purchase over the phone. When I arrive to pick up my vehicle, everything was filled out and ready to go. Gary is an excellent salesman and I will be back to purchase a Grand Cherokee in the Fall. Bob Shuman has an excellent dealership! Keep up the good work! Ralph and Deniece Hudak More

We have been going to this dealership for many years and have always been treated very well. They are all friendly and easy to work with. have always been treated very well. They are all friendly and easy to work with. More

very professional polite knowledgable pleasent appearing work area convienent to home my overall experience was very nice i liked that the people are very courtous and friendly work area convienent to home my overall experience was very nice i liked that the people are very courtous and friendly More