LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

When purchasing our new vehicle, we visited several dealerships, we did not return to any of them to purchase because of the slow service or pushy salesmen. James was more than eager to answer ALL ques dealerships, we did not return to any of them to purchase because of the slow service or pushy salesmen. James was more than eager to answer ALL questions we had and knew every detail about all the vehicles we were looking at. Be cause of James we leased a 200 despite being eligible for both GM and Ford family plans. I brought my car in for an oil change today and James made sure he was there when I picked it up to make sure everything was good with not only my car but my family. More

Professional with negotiation, made sure anything that could be a concern of ours was brought up and discussed. Fair price. Clean car, provided tire and wheel warranty as a bonus. Provided a 3 month, 3 could be a concern of ours was brought up and discussed. Fair price. Clean car, provided tire and wheel warranty as a bonus. Provided a 3 month, 3000 mile warranty as part of sale. Would recommend this dealer to anyone. More

Service was very good, timely but I would remmend this dealership for sales, you can not trust their sales people and do not give fair trade ins dealership for sales, you can not trust their sales people and do not give fair trade ins More

Jeremy Cheaney did everything he could to help me get the best looking and priced car. Shuman had a lot to choose from and i was very pleased about this. All the salesman were very friendly and treated me as best looking and priced car. Shuman had a lot to choose from and i was very pleased about this. All the salesman were very friendly and treated me as a friend rather than a stranger. I have already recommended this dealership to many of my co workers and friends. More

Jeremy has in-depth knowledge of Chrysler/Dodge products. He is a very good multi-tasker and treats customers with respect. I would not hesitate to purchase another vehicle from him. He is a very good multi-tasker and treats customers with respect. I would not hesitate to purchase another vehicle from him. More

Joe Nicles was very professional, honest, and friendly to work with. My wife normally hates buying new cars and having to deal with the sales people. Joe's demeanor was very down to earth and pleasant and ma work with. My wife normally hates buying new cars and having to deal with the sales people. Joe's demeanor was very down to earth and pleasant and made her very comfortable. I would definitely recommend him to my family and friends. More

I went to Shumann in Walled Lake, MI because I was unhappy with the service I had recently received at my "old" Chrysler dealership in Rochester Hills. Nicole helped me select a new lease vehicl;e unhappy with the service I had recently received at my "old" Chrysler dealership in Rochester Hills. Nicole helped me select a new lease vehicl;e over the phone. She is courteous, professional and fast with requested information or feed back. Unlike other dealers who urge you to get into their showroom, Nicole provided all the information I requested over the phone and by email, saving me time and at least one trip. She also did not withhold any rebate or incentive information, like I have experienced with other dealers - not only Chrysler dealerships. All in all I felt treated with respect and I became a happy customer. I can only recommend this dealership. They provided the most flawless and professional car sale I have ever experienced before. Thank you very much Nicole. Henry More

Best service in town is commonplace here. Mike weinstein is always friendly, knows what he is talking about and always takes cost into consideration. Never thought I would say this about a dealership, but is always friendly, knows what he is talking about and always takes cost into consideration. Never thought I would say this about a dealership, but this is"MY". dealer. More

Long time Shuman customer, first time working with Joe. He was great. He really made the buying experience special. Joe was courteous, kind and fun to talk with while we waited (which was not very long). He was great. He really made the buying experience special. Joe was courteous, kind and fun to talk with while we waited (which was not very long). He gave a detailed overview of what was new with our new Town and Country and what was different from our old model. I definitely will recommend Joe and the dealership to our Chrysler/Jeep friends. More

I used the Costco Auto Program and was forwarded to the I used the Costco Auto Program and was forwarded to the Shuman dealership. I was contacted by my sales person, Rick Ralls the very next day. When I a I used the Costco Auto Program and was forwarded to the Shuman dealership. I was contacted by my sales person, Rick Ralls the very next day. When I arrived at the dealership it was clean, modern and well lite. I was greeted as soon as I entered the dealership. I was directed to Mr. Ralls. He took alot of time going over price and models that were on hand. I received a fair price for my trade. The office staff took care of our paperwork in a prompt manner. I received a follow up call the next day. Everyone that I had come into contact with was helpful and nice. I had called two other dealerships in the area,Iam still waiting for my return call. Shuman sets the bar high ! I would recommend them. More