LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

It was a great experience working with James - he listened to our needs and helped us find a vehicle that matched our budget. We feel that we received fair and honest treatment by him, and was given listened to our needs and helped us find a vehicle that matched our budget. We feel that we received fair and honest treatment by him, and was given the best deal that James was able to give. More

Robert Kopicko was a true professional. We are very satisfied with our purchase. We purchased a 2012 Dodge Ram and it is exactly what we were looking for. Thank you. satisfied with our purchase. We purchased a 2012 Dodge Ram and it is exactly what we were looking for. Thank you. More

I made an appointment for an oil change that morning and was fit into the schedule for that afternoon. I was met at the counter by a friendly service adviser who quickly checked in my vehicle and did a scan was fit into the schedule for that afternoon. I was met at the counter by a friendly service adviser who quickly checked in my vehicle and did a scan of my vehicle which showed me that they have the most up to date service equipment available. My oil change was performed very quickly and I was back on my way in no time. The accommodations while waiting were excellent. I recommend this dealer for service and sales. More

I would recommend Rick Ralls and the Shuman dealership to my friends and family. Rick was easy to work with and very responsive. Everyone that I talked with at this dealership was helpful and friendly. I my friends and family. Rick was easy to work with and very responsive. Everyone that I talked with at this dealership was helpful and friendly. I liked the fact that I was able to complete my credit application on-line and all the paperwork was ready when I came to pick up my vehicle. In 3 years, if I still have a need for another Town and Country, I will be back to see Rick. More

Mike Yezak, the consultant I worked with, was extremely courteous and not pushy (which is something that annoys me). He anwered an e-mail that I sent to the dealership, and that is how the contact started courteous and not pushy (which is something that annoys me). He anwered an e-mail that I sent to the dealership, and that is how the contact started. I followed up with a brief visit, looked at a few vehicles, and Mike answered all questions that I had, and also kept the e-mail contact. He gave me a very fair pricing on the vehicle ( and I did compare with other dealers) which brought me back in. I wound up buying a new car from the dealership. More

Shuman service department has consistently provided excellent service to our Chrysler vehicles. We have been using their service for over 12 years. Today's service was done in a fast and efficient way excellent service to our Chrysler vehicles. We have been using their service for over 12 years. Today's service was done in a fast and efficient way with high level of professional courtesy. More

A Great sales person (Mike Yezak)gave me the price on the phone, when I came in he gave me the calculations to take home. There was no "we are not allowed to let customers take our calculations" My questions phone, when I came in he gave me the calculations to take home. There was no "we are not allowed to let customers take our calculations" My questions were answered in writing by email. No games, no extras costs were missed. The final price was the same original quote They even added a free extra at the end. More

I received friendly service from knowledgable staff. They listened to what I asked for and presented multiple options. Any concerns after the purchase were handled quickly and professionally. listened to what I asked for and presented multiple options. Any concerns after the purchase were handled quickly and professionally. More

Chris provided us with excellent service and made the difference in our decision to purchase/lease our new Durango with Shuman Jeep. He was very accomodating, provided the most competitive offer and mad difference in our decision to purchase/lease our new Durango with Shuman Jeep. He was very accomodating, provided the most competitive offer and made the process a pleasure. More

This is the first Chrysler that I have bought. I am sure I am going to love it. Jeremy Cheaney the sales man that I bought the car from was so nice to work with. He spent alot of time explaining all the dif I am going to love it. Jeremy Cheaney the sales man that I bought the car from was so nice to work with. He spent alot of time explaining all the different options that I could go with. When I made my decision and the car came in, he went over everything with me. He followed up by calling to make sure I was happy once I drove the car a couple days. I will recommend this dealership and if someone I know is looking for a new car, I would recommend them to go to Jeremy. More