LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Justin was very friendly and extremly helpful,he truly helped in making my final decision. I would deal with him again and again. Thanks Justin! helped in making my final decision. I would deal with him again and again. Thanks Justin! More

I am given prompt service at the service write up and car is usually ready when promised. Repairs needed are diagnosed quickly with estimate given when needed. I am informed of any problems and was recently is usually ready when promised. Repairs needed are diagnosed quickly with estimate given when needed. I am informed of any problems and was recently assisted in getting a rental car when parts were not avaialble that day. More

The people are wonderful, so nice, and very helpful. They make you feel like they are there to help, not just to make money. I live in dearborn heights, MI and i have a chrysler dealership 4 miles from me. I make you feel like they are there to help, not just to make money. I live in dearborn heights, MI and i have a chrysler dealership 4 miles from me. I go all the way to walled lake because they make me feel good about repairing my car and they do a wonderful job! More

At my last oil change visit, I was told that the technician had noticed the real axle oil seals were leaking. Perhaps this would have still been covered under the drivetrain warranty, but if not, I technician had noticed the real axle oil seals were leaking. Perhaps this would have still been covered under the drivetrain warranty, but if not, I was less than 350 miles from the end of my 35,000 mile coverage on my 2009 Chrysler 300. It nice to have a dealership that works hard to save it's customer's money. This was the second car that we purchased from Shuman and it's the thoughtful care that brought us back. More

I was first drawn to this dealership through Auto Trader.com. They had a great selection of the vehicle I was looking for (Chrysler Town & Country) at the best value. I also enjoyed their website, Trader.com. They had a great selection of the vehicle I was looking for (Chrysler Town & Country) at the best value. I also enjoyed their website, which had very detailed description of the vehicles and a lot of pictures. I am an online shopper first, so that was very important. When I came in for a test drive and to buy the vehicle, Bryan helped me out. He was very knowlegable about every car related question I had (and also about Detroit Lions football). He helped me make an easy decision to buy from Shuman. He also helped me a lot during the purchase, making my transaction smooth from their end. It was also nice to not feel like I was trying to be sold on every upgrade and purchase to help the dealership. Bryan was in it for my best interest and, in the end, everyone won. This dealership is helpful and friendly without being 'cut-throat' like many of the other dealers out there. More

I am greeted in a warm and cheerful manner each time I arrive. The men at the service desk always listen carefully to what I say. I feel that every request is heard and understood. The work that I reque arrive. The men at the service desk always listen carefully to what I say. I feel that every request is heard and understood. The work that I request is always done correctly the first time. My car is always ready when promised (or sooner.) More

I was very pleased with this dealer and his management. The entire department was friendly and helped us every step along the way to find the perfect car of my dreams. I would recommend them to all of my f The entire department was friendly and helped us every step along the way to find the perfect car of my dreams. I would recommend them to all of my friends and family they were a pleasure. I went through dealerships for 3 months, and they took the prize. Best Dealership in Michigan Thanks Mike and Chuck for your excellent customer service and help. They answered every question I had, the entire transaction went smoothly, even with all the difficult things i asked for my car was ready on time and they waited for me to pick my car up even after hours. Great JOB! Thank you again. Happy Holidays. More

The Shuman Chrysler dealership Service Department has always been a pleasure to do business with. I bought my 2005 PT Cruiser convertible there and have brought it back there for service ever since. The always been a pleasure to do business with. I bought my 2005 PT Cruiser convertible there and have brought it back there for service ever since. They are knowledgeable about my car. The prices have been reasonable and they make sure any special offers are applied. The work is done thoroughly and the car is returned to me in good shape - usually with a quick car wash. They are always accommodating and try to fit me in. Giving me a ride home for any extended repairs, is greatly appreciated. I've told them that having a reliable, competent automobile service department is as important as having a great doctor and/or hairdresser! More

Sarge was great to work with. He helped me find a vehicle to fit my needs and he followed up consistently until the deal was done. I appreciate his hard work. vehicle to fit my needs and he followed up consistently until the deal was done. I appreciate his hard work. More

My wife and I went into the dealership to get pricing and we left highly motivated to buy. Our Salesman, Jeremy Cheaney, was professional, friendly, answered all our questions and was very eager to get us i we left highly motivated to buy. Our Salesman, Jeremy Cheaney, was professional, friendly, answered all our questions and was very eager to get us into a new car. He was timely in his follow-up and put a compelling offer in front of us which left us no option but to pull the trigger. There are 3 other dealerships within 10min of our home, but we were happy to drive the extra 35minutes to Shuman. Kudos! Eugen Green More