LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

I purchased my 2011 Jeep Liberty from this dealership and it was the easiest process I have ever experienced in buying a new vehicle.No high pressure sale,no double talk or errors in the paper work. This was it was the easiest process I have ever experienced in buying a new vehicle.No high pressure sale,no double talk or errors in the paper work. This was my 4th Jeep purchased. My previous jeeps have all been from different dealerships due to bad experiences. Since my purchase experieince went so well, I decided to give the service dept a try. (I usually go to a neighborhood shop to service my cars) I have been extremely pleased with the friendly staff and promptness of service. I have also taken my 2002 Jeep in for service. the staff were helpful in letting me know what repairs were needed and given a time frame when to have the work done. This is the first time I have ever recommended at dealershhip. Please keep up the good work. More

We have purchased or leased several vehicles from Joe at Shuman. We always receive the best service and fabulous priced deal! You can't go wrong buying from Shuman! Shuman. We always receive the best service and fabulous priced deal! You can't go wrong buying from Shuman! More

From the moment I pulled into the service bay I was greeted with a friendly and professional staff. Stan had a mechanic diagnosed the problem with my car, provided me an estimate of cost and I schedul greeted with a friendly and professional staff. Stan had a mechanic diagnosed the problem with my car, provided me an estimate of cost and I scheduled an appointment to bring it back (due to my busy schedule) for service. The day of my appointment, Stan had ordered the parts needed, provide me with an estimate of time that the work would take and completed the job before scheule. They even washed it for me. I will be going back to Shuman and to Stan!! More

Rick was very helpful and friendly.He made sure we left happy! we couldn,t afford the down payment on the first car we wanted but they worked hard to get us in the journey and i love it. i didn't feel inti happy! we couldn,t afford the down payment on the first car we wanted but they worked hard to get us in the journey and i love it. i didn't feel intimadated like i have in the past.great experience. More

Kyle was very friendly and helpful from the phone call making the appointment through dropping the car off to picking it up. He was thorough in explaining what was done and any follow up needed. An overal making the appointment through dropping the car off to picking it up. He was thorough in explaining what was done and any follow up needed. An overall great experience. More

As a family, we have dealt with Shuman since it opened. We have never had anything but great experience with them whether it be sales or service. They are very accomodating. The sales and service people ar We have never had anything but great experience with them whether it be sales or service. They are very accomodating. The sales and service people are always friendly. The facility is clean and comfortable. We all confidently recommend Shuman Chrysler. More

I HAVE USED THIS DEALERSHIP FOR OVER 20 YEARS TO SERVICE MY VEHICLES. THEY HAVE ALWAYS BEEN FRIENDLY AND HELPFUL, AND FEEL I HAVE ALWAYS RECEIVED A FAIR PRICE ON SERVICE WORK. I WOULD RECOMMEND SHUMANS TO MY VEHICLES. THEY HAVE ALWAYS BEEN FRIENDLY AND HELPFUL, AND FEEL I HAVE ALWAYS RECEIVED A FAIR PRICE ON SERVICE WORK. I WOULD RECOMMEND SHUMANS TO EVERYONE. I RECENTLY PURCHASED A 2011 TOWN AND COUNTRY MINI VAN AND LOVE IT. More

The whole team from Chris Brough's sales group to the service department I always am satisfied and treated excellantly no matter what I need. service department I always am satisfied and treated excellantly no matter what I need. More

Fair price on parts. Service staff was knowlegable, courteous, helpfull, friendly and efficient. Followup call was as expected, no surprises. Thank you gentlemen. Cashier was every bit as effective a courteous, helpfull, friendly and efficient. Followup call was as expected, no surprises. Thank you gentlemen. Cashier was every bit as effective and efficient, also. More

I had my vehicle in for an oil change and tire rotation and while I was waiting the tech. Mike came and found me to give me a $10.00 bill he found under my front seat. I was very pleased as he could have and while I was waiting the tech. Mike came and found me to give me a $10.00 bill he found under my front seat. I was very pleased as he could have just put it in his pocket and I would have never known. Schuman has the most honest people and courteous people I have ever worked with. I have always been pleased with Schumans and would recommend them to anyone who is looking for a new or used vehicle. Thanks again to Mike for his honesty. Bonnie Quinn More